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| | Click here or scroll down to respond to this candidateLAWANDA LYONS CUSTOMER SERVICE SPECIALISTPHONE NUMBER AVAILABLE EMAIL AVAILABLE Brewton, AL Street Address
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations while being able to quickly and effectively resolve customer complaints. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience. EXPERIENCECustomer Service Representative Afni, Brewton, ALAPR '20 - JUN '22 Maintained a high level of professionalism when dealing with dicult customers. Handled customer complaints and inquiries in a courteous and ecient manner. Provided exceptional customer service to ensure customer satisfaction. Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.Customer Service Representative Alorica, Brewton, AL JAN '17 - JUL '20 Maintained a high level of professionalism when dealing with dicult customers. Handled customer complaints and inquiries in a courteous and ecient manner. Provided exceptional customer service to ensure customer satisfaction. Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.Assistant Store Manager Subway, Brewton, ALFEB '15 - MAY '17 Managed day-to-day operations including scheduling shifts, assigning tasks. Resolved customer complaints eciently while maintaining excellent customer service. Supervised cash handling processes to ensure accuracy of transactions. Assisted customers with product selection, pricing, payment options and returns and exchanges. Cashier Dollar General, Brewton, ALOCT '11 - AUG '14 Operated cash register and accurately processed payments, returns, and exchanges. Maintained cleanliness of the checkout area by cleaning counters, shelves and windows. Built and maintained positive working relationships with co-workers. Demonstrated excellent customer service skills while interacting with customers in a friendly manner. EDUCATIONHillcrest High Scool, Evergreen,ALMAY '95High School DiplomaSKILLSBusiness Development Understanding Report Transcription Report Preparation Credit Card Payment Processing Account Management Customer Relations Active Listening |