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Title Special Education Customer Service
Target Location US-GA-Marietta
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Shadow Moss DriveMacon, GA Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVEMotivated professional with expert level leadership and customer service experience seeking employment in the Business, Education, or Administrative fieldEDUCATIONWalden University, Online Campus, Masters Degree in Education - Integrating Technology in the Classroom, December 2011Georgia College and State University, Milledgeville, GA, Bachelor of Business Administration - Marketing, May 2003SKILLSStrong Management BackgroundServing in Leadership Roles for Adults and ChildrenPerforming Specialized Office Administrative TasksOutstanding Communication SkillsDeveloping Efficient and Effective Logistics for Large GroupsMaintaining Current, Accurate Records and ReportsCollaborating with TeamsWell-versed in Developing and Using Various Software ProgramsWorking with Individuals of Diverse BackgroundsPerforming General Office Administrative TasksDeveloping Assessments/CurriculumAnalyzing Performance on AssessmentsTeaching and General PresentationWORK EXPERIENCEGeorgia Cyber Academy, College Park, GA -Virtual Special Education Social Studies Middle Grades Teacher, February 2020- June 2022Create, facilitate and assess progress on standards-based and data-based instruction for students classified for assistance in the special education programAnalyze disaggregated data of academic performance by students in the special education program to identify and address areas of needed improvementCollaborate with various academic teams by contributing data and resources for student performance improvement measures and communicate with each students parents and guardians regarding progress on a regular basisSupervised all students served in the Special Education program on the campus-- interacting with them on a daily basis to ensure their individual success and address any issues as they aroseGray Station Middle School, Gray, GA - ELA/ Social Studies Special Education Teacher, September 2019 - May 2020Create, facilitate and assess progress on standards-based and data-based instruction for students classified for assistance in the special education programAnalyze disaggregated data of academic performance by students in the special education program to identify and address areas of needed improvementCollaborate with various academic teams by contributing data and resources for student performance improvement measures and communicate with each students parents and guardians regarding progress on a regular basisHouston and Jones County School Districts, Warner Robins, GA - Substitute Teacher, August 2013 - May 2018Fulfilled lesson plan instructions for students left by their regular teachers, ensuring students remained on task and productiveCommunicated the progress of each class and behavior of students of each class to the regular teacher at the conclusion of the school dayFacilitated classroom management and adapted quickly to changes in classroom settings as I worked in different classrooms and with class changes that occurred throughout the dayPutnam County School District, Eatonton, GA - Computer/ Business Teacher, August 2011 - May 2012Created, facilitated and assessed student progress on standards-based and data-based instruction for technical subjects including Basic Keyboarding, Software Applications, and Computer ConceptsCollaborated with team members and staff to improve curriculum material and delivery and discuss each students progress across subjectsDesigned and facilitated stimulating activities to improve student participation and retention of information taughtOmbudsman Educational Services, Macon, GA -Center Director, August 2009 - May 2011Managed two teachers, ensured staff collaborated and communicated effectively and efficiently to best provide assistance to students, and ensured all facility, district, state, and Federal policies and procedures were consistently and thoroughly followed Supervised all students served in the Special Education program on the campus-- interacting with them on a daily basis to ensure their individual success and address any issues as they aroseParticipated in all aspects of the Individualized Learning Plans set up for each student in the Special Education program including developing modified versions of lesson plan assignments, being present in IEP meetings at each students originally assigned school campus site, ensured testing accommodations were followed as well as transitioning of students back to their originally assigned school campusHancock County School District, Sparta, GA - Computer Teacher, August 2007 - May 2009Created and facilitated lesson plans related to keyboarding and computer programs and assessed student progress toward mastery of materialModified lesson plans for each student served in the Special Education program according to each students Individualized Education Plan set up by the schools education teamCommunicated with all individuals invested in each students learning to relay progress information including parents/guardians, other teachers, counselors and othersSpherion Staffing Services, Macon, GA -Administrative Assistant, March 2006 - August 2007Developed and operated new, improved databases to increase workload efficiency for all employeesMaintained current, and accurate, records through Access databasePerformed all administrative functions including creating, sending, and receiving various forms of communication; gathering, filing, and updating records; operating the copying/fax machine; keeping inventory of supplies and placing and receiving ordered supplies; answering questions over the phone, via email, and in personManpower, Milledgeville, GA -Human Resources Generalist, June 2005 - March 2006Managed administration of employee benefits, payroll, recruitment, accounts payable records, expense accounts, and office inventoryMediated to resolve complex employee relations issues and supervised all aspects of employee activity within the company, assessing and addressing operational and strategic areas of needed improvementEnforced organization compliance with labor and safety laws and policiesCERTIFICATIONGeorgia Teaching Certification (valid) - Special Education, General Curriculum, P-12, Middle Grades Math 4-8, Middle School Science 4-8, Middle School Social Studies 4-8, and Business Education 6-12

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