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Click here or scroll down to respond to this candidateCandidate's Name
Memphis, TNEMAIL AVAILABLEPHONE NUMBER AVAILABLERequired Skills # of Years Highlight of Experience Sales 10+ Worked as a Sales Executive with Marketing alternatives for 10+ years, along with outstanding customer service and client retention. Loves connecting with people, wants to pursue her career helping other finding their needs. Accomplished retention and collections specialist Accomplished sales executive with over 10+ years of experience, specializing in sales strategies, strategic direction, closing sales, financial reporting, business development, and consultative selling. Strong history of building sales pipelines and business processes. Proficient at coordinating with cross-functional teams and client stakeholders to execute business development initiatives and drive financial goals and market impact. Excellent sales knowledge with lead generation, outbound calling, prospecting, and negotiation skills. Experienced in selling association management software to clients and generated $1.4M sales revenue. 10+Years in credit and collections of National and global accounts. Handled 75-100 calls daily to drive sales. Good knowledge of CRMs such Salesforce. Proficient with MS office suite, Outlook, and Google Workspace, Zoom, Skype, Microsoft Teams, and Google Teams Experienced In Staffing and Recruiting, and E-Verify Authorized to work in the US for any employerWork ExperienceSr. Account ManagerLaborMAX Staffing - Memphis, TNMarch 2023 to PresentRecruiting, staffing, onboarding, e-verify, business development,sales, and marketing. Business Relations Specialist-Hybrid RemoteThe Better Business Bureau of The Mid-South - Memphis, TN November 2018 to March 2023 Responsible for new business development sales, retention, public relations, and marketing. Remote and in-office. Initiated and developed relationships with clients for business growth. Developed and maintained detailed business plans for client projects. Worked with management in developing timely solutions for client requirements. Conducted business reviews with clients on a periodic basis. Contacted and followed-up on qualified clients for new opportunities. Addressed customer issues/concerns in an accurate and timely manner. Worked closely with clients to understand the business needs and to explore opportunities for growth. Provided business advice and consultancy to clients in an effective manner. Maintained strong knowledge of companys products, pricing, policies etc., to educate clients on benefits. Identified present and future business development opportunities with new and existing clients. Maintained strong relationship with existing customers for business retention. Maintained security and confidentiality of client information. Managing Sales Executive-RemoteGrindstone, Inc. - Ellicott City, MDNovember 2008 to May 2016 B2B sales, cold calling, telemarketing, marketing, appointment setting, scheduling, forecasting, and employee management. Conducted market research to identify selling possibilities and evaluate customer needs. Actively seek out new sales opportunities through cold calling, networking and social media. Set up meetings with potential clients and listen to their wishes and concerns. Prepared and delivered appropriate presentations on products and services. Created frequent reviews and reports with sales and financial data. Ensured the availability of stock for sales and demonstrations. Participated on behalf of the company in exhibitions or conferences. Negotiated/closed deals and handled complaints or objections. Collaborated with team members to achieve better results. Gather feedback from customers or prospects and share with internal teams. Call Center /National and Global Client Relations Collection Manager Regional Adjustment Bureau - Cordova, TNOctober 2000 to November 2008 Global client collection manager for USBank, Fifth Third Bank, Honda NA and Nissan NA where I consistently exceeded client goals on collections. Responsible for 100 employees on two separate shifts, making sure they met and maintained client and personal collections goals.General ManagerBell Accounting and Staffing - Memphis, TNJanuary 1997 to October 2000 Responsible for all aspects of client and office management, marketing, advertising, prospecting, and developing new client leads, employee management, and scheduling. Maintained budgets and optimized expenses. Set policies and processes. Ensured employees work productively and develop professionally. Oversaw recruitment and training of new employees. Evaluated and improved operations and financial performance. Directed the employee assessment process. Prepared regular reports for upper management. Ensured staff follow health and safety regulations. Provided solutions to issues (e.g., profit decline, employee conflicts, loss of business to competitors). Recruiting and staffing of accountantsStore ManagerCash Tyme - Southaven, MSJanuary 1997 to April 1998 Responsible for everything store related. IE: staffing, recruiting, Loans, collections, scheduling, marketing, sales, AR/ AP, business development, advertising, retention, and employee management. Regional ManagerNational Cash Advance - Southaven, MSJuly 1993 to January 1997 Regional manager over 12 stores in 5 states Responsibiites included: Traveling up to 75% of the time, staffing, recruiting, budgets for 12 stores, advertising and promotions, marketing-Print, radio, and Tv, collections, litigation, 20-25 employee management, forecasts, retention, collectings, and meeting and exceeding corporate goals High School High School DiplomaCoachability 10+ Responsible for handling customer incoming calls and provided strong service to customers, increasing customer loyalty, and Handled 75-100 calls per day, and experienced in EducationHigh school diplomaHorn Lake High School - Horn Lake, MSAugust 1989 to May 1991Skills Computer Skills 10+ Proficient in Microsoft tools like Excel, word, outlook, PowerPoint, and CRMs. Project Management Public Relations Presentation Skills Business Development Budgeting Marketing Payroll CRM Software Social Media Management Event Planning Office Management Strategic Planning Accounts Receivable Account Management Blogging Salesforce Merchandising Events Management WordPress Accounting Branding Web Design Customer Relationship Management Digital Marketing Pricing Appointment scheduling Military Contracting and Contract Sales B2B Sales Aviation onboarding and offloading Sourcing Logistics/Shipping Relationship management Team management Account management Google Docs Cold calling Customer service Interviewing Sourcing Payroll Google Suite Sales Employment & labor law Negotiation Inside sales Recruiting Talent acquisition Customer relationship management CRM software Administrative experience Mac OS Typing Lending Financial sales Telemarketing B2B B2B sales Outbound sales Outside sales Supervising experience Windows Direct sales Public relations Sales management Upselling Social media management Fair Housing regulations Leadership Accounts receivable Conflict management Business development Salesforce Credit analysis DocuSign Marketing Pricing Cash handling Analysis skills Budgeting Events management Order entryCertifications and LicensesDriver's LicenseLife Insurance License |
