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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address Edgeworth Bend #133 AustinPHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective: Seeking a position in a Customer Service utilizing my 20+ years experience to enhance any organizations team goalSkillsHandle confidential informationSuperb interpersonal skillsEmbrace team settingsWork well with frequent interruptionsSort and distribute mailMS Office Suite (incl. Outlook, Word, Excel, PowerPoint)SharePoint, DOC ManagementExperienceDECEMBER 2021 PRESENTPassenger Service Agent / Dnata Ground International Inc., Austin, TXAssisting ticketed passengers during check-in, helping them check luggage, print boarding passes, ensuring they have proper documentation prior to boarding the plane.AUGUST 2014 PRESENTLicense & Permit Specialist III / Texas Dept. of Public Safety HQ, Austin, TXUse the Drivers License database to verify documents in real time as well as those scanned into the system to view sensitive information regarding driver's license and/or identification cards. Work various state reports of out of state drivers. Preliminary analysis of Administrative License Revocation cases from various law enforcement agencies. Process weekly reports from the Bureau of Vital Statistics. Process Out of Country applicants monthly received at numerous DL stations statewide who presented their passport and residency documents. Input data entry information of teenagers who have completed the driving course into the Drivers License system. Prepare correspondence for direct returns, micro-film, and Department of Correction inquires. Call customers to verify address and phone number when assisting to provide refunds.EducationJULY 2013BS/Recreation University of PhoenixNOVEMBER 2011AA/Business Administration University of PhoenixActivitiesMentor at Reilly Elementary School for 7 seven years. Feed the children non-profit organization in Georgia for 10 years. Participate in working with After School Program. |