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Senior Information Technology TechnicianEmail: EMAIL AVAILABLELinkedIn: LINKEDIN LINK AVAILABLE Career ObjectiveI thoroughly enjoy troubleshooting open-ended problems where the work is very hand-on. I work very well in a team environment, especially when leading the team to a common goal. Communication and peer-to-peer relationships are something that I value deeply, and strive to make the working environment efficient and friendly. I am a jack of all trades, dabbling in several subjects extending to PC hardware and software, 3D printing, CAD, and PCB design. EducationBachelor of Science in Electrical Engineering - Virginia Tech, Blacksburg VA December 2023ExperienceSenior Technician at PC Land Electronic Repair, Blacksburg VA June 2021 - Present Monitored PCs and other electronics in order to identify and resolve issues in an efficient and effective manner Assisted customers with diagnosing and solving IT-related issues by providing knowledgeable technical support Maintained and organized store-wide networking systems in order to streamline and simplify network access Assisted customers off-site to recommend and put in place solutions to their IT-related problemsFood Service at Virginia Tech, Blacksburg VAFebruary 2020 - June 2021 Upheld safety and sanitation standards to combat an ongoing pandemic Operated high-volume cooking and assembly equipment Head Coach at Vertical Rock, Manassas VAMarch 2018 - May 2019 Lead a Youth Recreational Climbing Team to help prepare for higher-level competitive climbingProjectsStacked Benefits of Battery Energy Storage Systems August 2022 - May 2023 Focused on the benefits of BESS in differing locations, specifically in remote locations Used load-line analysis tools in order to determine effects on BESS location Wall-Mounted Snap-Together LED Lights andSound Reactive LED Light BarsMarch 2023 - Present Custom designed 3D printed LED fixtures Custom designed/hand soldered PCBs for simplified use Maximum focus on end-user simplicity and ease-of-use Utilized contact pins for power and data delivery Custom LED Wall Signs December 2023 - PresentSkillsI am a very open communicator, with a focus on time management and efficiency. I work very well in a leadership role as I excel in decision making and am very team oriented. I can handle a high-stress environment and utilize my creativity and analytical skills in order to find an optimal solution. Operating Systems, Software, and Coding Languages Solidworks Onshape Eagle Soldering C++/C# Java Python Mac OS X Windows 7 - Windows 11 Microsoft Active Directory |