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Click here or scroll down to respond to this candidateCandidate's Name
MANAGEMENT ENTERPRISE IMPLEMENTATIONS SYSTEMS ENGINEERING SOFTWARESummary:Excellent communicator, leader and team player. Most recent skills are Agile, Git, Cloud and DevOps aware. Broad technical understanding of full scope of project and enterprise with a strategic mindset. Support blueprinting of application architecture, configuration, interfaces, security, compliance and data flows.Broad experience as a Technical and Solutions architect and Project Managerfocused on system/software quality and performance.. Scrum Master role during Agile project management. Ensured adherence to Service Level Agreements (SLAs). Project tracking via Risks, Assumptions, Issues, Dependencies (RAID). Enterprise wide integration flows of data in support of end-to-end data points.Extensive preparation of development, conversion, test, integration, staging (QA), production and DR environments. Testing and supporting both pre/post go-live activities. Support of Conference Room Pilots (CRP). Capable of leading and motivating teams while focusing on collaboration between staff, client resources and project related vendors. Managed projects with top-down oversight throughout the entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline. Extensive customer engagement via my interpersonal skills with C-Level to end-user staff.Technical Skills:Utility & Financial Industries Apps: Oracle Customer Care & Billing (CC&B) 2.x, C2M, Meter Data Management (MDM) 2.X. Oracle Revenue Management and Billing (ORMB) for Financial Services 2.x. Oracle E-Business Suite (EBS) 12.x.Performance Tuning: Database (OEM), Server (Linux), Application (Java).SECURITY: Encryption: Oracle TDE/Wallet and Safenet ProtectApp and ProtectFile. SERVICES: SaaS, IaaS, PaaS, DaaS. OPERATING SYSTEMS:Linux, AIX, RHEL, Oracle Linux RDBMS: Oracle 12c, 11g, 10g. TOOLS:HP ALM, SQL Developer, Toad, SVN, MS Project. LANGUAGES: PL/SQL, SQL. Web Servers: WebLogic, WebSphere, Tomcat. METHODOLOGIES: Agile, Waterfall. DATA MODELING TOOLS/DESIGN: Oracle Data Modeler, ERWin. CLOUD: AWSExperience:TCS September 2022 March 2024Role: Technical Project Manager Cybersecurity Team Industry: TelecomLocation: REMOTEResponsible for:Database Access Monitoring Agent installation management across multiple OS and Database flavors in support cyber threats (intrusion detection, brute-force, ransomware, etc. Compliance fulfillment and Data Reporting Analytics)Scrum Master of Sprint Planning and execution Epics, Features, Stories, Tempo, etcResource, Delivery & Closeout, Reporting, Governance & KPIsJira Management and Reporting (Capability, Feature and Story Creation and Tracking. Tempo Reporting, etc)Drive stand-ups for Cloud, On-Prem and Business OperationsTracking of Operational Expenses (OpEx) and Capital Expenses (CapEx) in Jira and ClarityDirect multiple resources from Infra, Dev, Product to establish cohesion across teams in a rollout implementation to BAU via initial Minimal Viable Product (MVP) Soft Launch effort.Drive towards full solutioning of effort that spans over 5K servers.Objectives and Key Results (OKRs)Monitor and address EOL and EOS for 12- month target of assets.Plan quarterly server OS UpgradesService Now (SNOW) asset detail query and updates for tracking of application EOL, OS end of support etc.Work efficiently and effectively with multiple stakeholders and across cross-functional teamsExperience planning deployments in cloud environments (AWS, Azure, GCP)Ability to provide honest, direct, and actionable feedback to the team and follow up with relevant coaching and guidance.Strong written, verbal, and interpersonal skills with the proven ability to communicate effectively at all levels.Project and Innovation Planning, Inspect and Adapt Quarterly Project Reviews, Confluence Knowledge and Collaboration Updates and TrackingRACI Creation and ManagementSPECTRAFORCE Apr 2021 September 2022Industry: Education Role: Manager - Infra and Ops Management TeamLocation: REMOTEResponsible for:Product Suite: EBS, MDM, ASCP, IPM, OBI, Hyperion, Kofax-Markview, SSO (OAM/OID), OIM, GRCInfrastructure: AWS and DelphixPivotal Manager engaged in the integration and flow of testing and deployment of the above applications through.DEV, TEST, SIT, UAT, PERFORMANCE, PRE-PROD, PROD, POST PROD AWS.Worked closely with the Release Management Team on:monthly application releasesrelease schedulingattend scrum sessionscode migrationpatching (functional and infra)Supported multiple Stakeholders and Project Teams with proper code and patch promotion for Business As Usual (BAU) and Project tracks. Join and align support resources in the event of P1/P2 calls in support of Concurrent Manager, DB slowness, Mid-Tier (MT) slowness issues, integration issues, etc.Client recently migrated from EBS on Oracle Managed Cloud Services (OMCS) to Amazon Web Services (AWS). Monitored server performance via AWS EC2 and CloudWatch in times of reported slowness. Tracked daily cost in Apptio Cloudability Daily Compute Usage and Cost Trend. Respond to Qualys report scans as required.Effectively allocated resources to manage Service Now (SNOW) tickets across Infra and DBA teams in support of lower end environments. Managed Pre-Production, Production and Post-Production offshore vendor in support Application Stack on AWS and Oracle Database Management related tasks.Working closely with Stakeholders, Change Management (CM), Release Management (RM) & Project Managers to coordinate patching, cloning and deployments across the enterprise. Chair of weekly global call.USTEK May 2019 March 2021Industry: UtilitiesRole: Sr. Principal ConsultantResponsible for:Delivery of complex technology-enabled projects and services to Mid-Market and Enterprise customers. DevOps team member engaged in meetings with Developers, SMEs, BAs, RM, IT and Operations.Tracking of Dev Team related items - coding modules, code check-in; release management, environment deployment, migrate legacy systems to new product suiteQA team collaboration and subsequent propagation of code continuously meeting CI/CD to Operations. Performance tuning of Database Objects (Indexes, Explain Plan, Stats, Query Optimization via OEM, Toad), server performance via Unix commands (TOP, IOSTAT, NETSTAT, VMSTAT), Log Management and Analysis. Integration performance management via WebLogic message queues, managed servers, log analysis, etc)Supported clients throughout the solution life cycle for planning, design and deploy technology solutions that meet aggressive delivery schedules, complex technical specifications and high-level requirements. RICE, Data Governance, Client Interface. Product Suite: CCB 2.X, Oracle, WebLogic.Infosys Limited May 2018 April 2019Role: Sr. Principal Consultant/Technical ManagerIndustry: UtilitiesAssignment focused on understanding the environment as related to past project tracking and management to increase operational readiness for phase two. Assessment revealed resource plan grossly under-estimated. Action plan to provide more resource participation from off-shore team streamlined processes. Addressed Task Management onsite needs in the short term as task milestones experienced increasingly affected scope. Monitoring of end-to-end custom development, testing, analysis, defect resolution and deployment from Development to Operations.Technical Tasks:Managing and some hands-on the below tasks for ORMB, MDM and CCBInstallations of 3rd party and prerequisite SW products.Support of the creation of Admin and Managed Servers via WebLogic installation/configuration and WebLogic console.Support of the creation of embedded and native environments for MDMSupport of data integration of head-in systems via fusion middleware (FMW)Support of Code deployments (Java, SQL, CMA, Bundle, Oracle CPU, Roll-Ups, etc)Daily Defect Review for Release 1 (COMED), Release 2 (PECO) and Release 3 (BGE)Co-ordination of Defect Management and Tracking along with Environment PromotionSupport of Code Promotion ManagementSupport of Testing Teams (Dev, Test, Integration, UAT) on tiers (App, Batch, Middleware, DB)March 2015 April 2018Role: Sr. Principal Consultant/Technical ManagerIndustry: Financial ServicesORMB assignment focused on technical architect and project management of global initiative of largest enterprise global Settlement System replacement project. Hands on project management, resource management, tasks tracking, identify and mitigate risks, defect management and delivery across domains in conjunction with client and implementation partner vendors.Domains include:Multiple vendor meetings to arrive at an architectural solution to business processes at each tier.Infrastructure builds & management * Network Engineering build and management * Data Governance * ComplianceJava Release & Code Management * Change Control Process * Transaction Feed Management (TFM)Monitoring Application Build & Management * Disaster Recovery planning and executionInformation Security implementation - SECURITY: Encryption: Database Tier via Oracle TDE and Oracle Wallet and Safenet Protect App, and Application Server via ProtectFile, NAS server via ProtectFile . Integration Security via server certificates.Unit, Integration, Acceptance, System, Parallel, Testing/Performance EngineeringORMB assignment was focused on the management of tasks related to Oracle product suite installation and configuration in new and existing environment(s). Weblogic administration of application, domain, servers, deployments and LDAP integration via AD Provider config in WebLogic.Data, app and web tier tasks management. Installed Oracle databases, Configured WebLogicclusters.Overall enterprise environment management responsibility for financial system upgrade.USTEK February 2013 February 2015Role: Sr. Principal ConsultantIndustry: UtilitiesClient 1 and 2 TasksSub to GTR on Lee County Florida project 1/2014 2/2015. Sub to Fivepoint on El Paso Texas project 1/2013 12/2013Support review of gaps in application requirements during upgrade phaseTune and configure App and Batch servers. Determine system bottlenecks via suggested VM specifications (CPU, IO, and Memory) and tuning Oracle 11g/12c database, tuning memory related properties files and shell script JVM settings.Environment Management (replication/cloning environments, database management, product installs, etc.)Support Functional, Integration and Parallel Testing and up-coming Dress Rehearsal tasksWebLogic User, Server, Security (Local and AD), JMS queue creation and managementOLTP Database - Reviewed and suggested database architecture to the DBA team to support performance metrics for development, test and production database design. Recommended drive type (SSD vs HDD), recommended partitions, datafile layout and table clusteringReview interfaces with existing staff to capture new required data integration pointsReview mods with designer/developer in Manila during off peak US hoursMemory Management centered on Application and Thread Pool (JVM) Performance Tuning, Sysadmin duties included account creation, cron, log maintenance, etc.Support Performance Metrics Team with Load RunnerConsultant Engagement performed for Massachusetts Utility (DBA and CC&B LDAP Integration)HCL-Axon October 2011 January 2013Role: Solutions Architect Industry: UtilitiesSupported eMeter Energy IP 7.5 Projects for Vattenfall Sweden (VFS) and NRGi DenmarkManaged Installs and Upgrades of EnergyIP versions for NRGi.Smart grid data processing via MDM, AMI, Meter to Cash (Framing, VEE, etc.).Support integration of CRM and AMI data interfacesInternal eMeter support for eDocs site in development of Production e-Delivery Portal for application and product documentationBlue Heron Corp May 2010 September 2011Role: Technical ArchitectIndustry: UtilitiesConfigured Batch Scheduler for Nightly ProcessingAssess existing architecture and installation and approve architecture documents.Environment Management (pre-installation, prerequisites install, database installs, product installs)OLAP Database - Extracted, transformed, and loaded data from CC&B into Oracle BI Repository in support of BI functional tasksOLTP Database - Reviewed and suggested database architecture to the DBA team to support performance metrics for development, test and production database design. Recommended drive type (SSD vs HDD), recommended partitions, datafile layout and table clusteringReviewed and configured interfaces with existing staff * Reviewed and suggested mods with designer/developerSupport FitGap sessions on As-Is To-Be Business Processes * Installed Linux, SolarisOracle Corporation January 2007 April 2010Role: Technical Architect Industry: UtilitiesSupported multiple utility clients throughout North America and the Caribbean with installation and configuration CC&BInstalled Quarterly Rollups,Codes Drops. Patches, Single Fixes. * Configured Batch for Nightly, Daily, Hourly.Worked with the Interface Process Analysis team, assisting with Interface external design documents.Installed, patched and maintained all Oracle software. * Controlled all migrations of Oracle schema objects.Designed and implemented a backup & recovery system.Performance Tuning of database and application tiers via explain plan, AWR, SAR, top, etc.Migrated legacy system data into Oracle Database that customer service and sales representatives could access for wide range of services.Database Support Services - OLAP/OLAP. Recommended drive type (SSD vs HDD), recommended partitions, datafile layout and table clustering.Reviewed and configured interfaces. Reviewed and suggested mods with designer/developer.Education: BS Computer Science, MSU, Baltimore, MD |
