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hamptonbe2@Brandon gmail.com Independence, Hampton MO PHONE NUMBER AVAILABLEPROFESSIONAL SUMMARYAccomplished technical graduate with a Master's degree in Information Technology, Health Administration, and Business Administration possessing ten(10)+years of experience in IT from networking to hardware/software repair to medical simulation to EHR to respiratory ventilation, maintaining a focus in the IT environment. Knowledgeable insight of computers, mobile devices and networking; PC competency to include utilization of Microsoft Office Suite products and strong understanding of IP, routingWORK HISTORYBiomedical Equipment Technician at Oracle Corporation 01/2024 - 02/2024 (2 months)*Test, evaluate, and classify excess or in-use medical equipment and determine serviceability, condition, and disposition, in accordance with regulations.Evaluate technical specifications to identify equipment or systems best suited for intended use and possible purchase, based on specifications, user needs, or technical requirements.*Evaluate technical specifications to identify equipment or systems best suited for intended use and possible purchase, based on specifications, user needs, or technical requirements.*Keep records of maintenance, repair, and required updates of equipment.*Examine medical equipment or facility's structural environment and check for proper use of equipment to protect patients and staff from electrical or mechanical hazards and to ensure compliance with safety regulations.*Test or calibrate components or equipment, following manufacturers' manuals and troubleshooting techniques, using hand tools, power tools, or measuring devices.*Inspect and test malfunctioning medical or related equipment, following manufacturers' specifications and using test and analysis instruments.**Test, evaluate, and classify excess or in-use medical equipment and determine serviceability, condition, and disposition, in accordance with regulations.Evaluate technical specifications to identify equipment or systems best suited for intended use and possible purchase, based on specifications, user needs, or technical requirements.*Evaluate technical specifications to identify equipment or systems best suited for intended use and possible purchase, based on specifications, user needs, or technical requirements.*Keep records of maintenance, repair, and required updates of equipment.*Examine medical equipment or facility's structural environment and check for proper use of equipment to protect patients and staff from electrical or mechanical hazards and to ensure compliance with safety regulations.*Test or calibrate components or equipment, following manufacturers' manuals and troubleshooting techniques, using hand tools, power tools, or measuring devices.*Inspect and test malfunctioning medical or related equipment, following manufacturers' specifications and using test and analysis instruments.Medical Device Field Service Technician -RDx at VYAIRE MEDICAL PRODUCTS LIMITED07/2023 - 12/2023 (6 months)*Gather and organize information on problems or procedures.*Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.*Interview personnel and conduct on- site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.**Gather and organize information on problems or procedures.*Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures.*Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.Field Engineer II at GE Healthcare09/2022 - 07/2023 (1 year)*Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts and managing cycle timesUtilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that leads to effective problem*Achieve product serviceability and reliability*Assist more experienced technicians on teams to provide efficient service to all accounts*Assisted with system installations / de-installations*Adjust, align, replace or repair medical electronic equipment, assemblies and components following equipment manuals and schematics, and using soldering tools and other hand and power tools**Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts and managing cycle timesUtilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that leads to effective problem*Achieve product serviceability and reliability*Assist more experienced technicians on teams to provide efficient service to all accounts*Assisted with system installations / de-installations*Adjust, align, replace or repair medical electronic equipment, assemblies and components following equipment manuals and schematics, and using soldering tools and other hand and power toolsAcademy Consultant at Cerner03/2022 - 08/2022 (6 months)*Assisted in developing and implementing different maternity workflows and communication processes. Provided consultation and training support to high volume hospitals with 10:1 ratio regarding Cerner Millennium EHR usage. Collaborated with stakeholders to contribute recommendations and deliver client objectives. Leveraged proven workflow and technology systems to produce effective strategies for clients. Field Service Engineer at Laerdal Medical Corporation - Red Thread 10/2016 - 06/2021 (5 years)*Provided field service installations and repairs of systemsGive a chance to experience and learn some about the medical field*Give a chance to experience and learn some about the medical field*Perform various tasks in different environments, such as universities and medical facilities*Provided repair and setup of high-fidelity medical training manikins and educational systems*Perform Cabling at sites with the manikins and Sim View System*Provided troubleshooting and repair of related computer and network systems*Give the opportunity to expand customer service experience as well as technical experienceEDUCATIONCapella UniversityGraduated 2019Health AdministrationCapella UniversityGraduated 2018Information Technology Systems ManagementKeller School of ManagementGraduated 2014Business AdministrationITT Technical InstituteGraduated 2011Electronic and Communication Engineering Technology SKILLSIT Service Management, 8 yearsProblem Solving, 13 yearsMobile Device Management, 8 yearspreventive maintenance, 7 yearsWindows, 11 yearsNetworking, 10 yearsInstallation, 10 yearsMedical Equipment Repair, 10 yearsLANGUAGESEnglish, FluentSOCIAL NETWORKSFacebook, https://FacebookTwitter, https://Jack BrumfieldLinkedin, https://LINKEDIN LINK AVAILABLE? utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=androi ABOUT MEI served in the militaryI have a drivers licenseI have management experienceI have a security clearance