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Click here or scroll down to respond to this candidateCandidate's Name
Present location: Cincinnati, Ohiohttps://LINKEDIN LINK AVAILABLEProfessional Summary:Accomplished IT professional with over twenty years of experience providing technical engineering, installation, and support services for a broad range of servers, applications, and operating systems. Able to analyze, diagnose, and resolve issues with multiple systems.Adept at working alone or leading a team to deliver results.Areas of proficiency include:Design, and Evaluate IT infrastructure, and Microsoft based Technologies.Implement, Develop, assist in Design of VMware Horizon VDI Environment, supporting over 2000 users, and over 350 concurrent Desktops.Guide and Mentor, IT associatesQuality improvement and streamline processesSupported operations World Wide in over 131 cities.Migrated and upgraded 700 applications to new Citrix platform.Supported operations across the United Sates.Migrated and upgraded 200 applications to new Citrix platform.Reduced problem tickets and incidents by 70%.Maintained over 99% platform uptimeUpgraded 100+ Microsoft servers.Education: Associates degree of Applied Science (AAS) in Electronics and Computer Science, Cincinnati, OHCertifications:ITIL Fundamentals Certified,VMware VCPCitrix CCA for XenApp 5 ServerMicrosoft Certified Systems Engineer (MCSE)A+ CertifiedLotus Notes Systems AdministrationNovelMicrosoft AZURESkillsCloud, AZURE, AWS, GCP, RackspaceSystems Architect, Systems Analysis, Systems Administration, Network Administration, Helpdesk, PC/Server builder, Advanced Debugging. Disaster Recovery, Cisco Network Administration.Operating Systems/Platforms:Windows Servers (NT 3.5 - Present), Windows Clients (Windows 286 - Present), Linux (Suse Red Hat), OS 2 1.5 3. Novell 286 4.Virtualization: VMware/vSphere 2.2 8, Citrix. Amazon AWS, Microsoft Azure, Workspace One, Vrops (design, implementation, and support), VSAN. App VolumesDisaster RecoveryMicrosoft Intune, SCCMManagement Tools & Support Tools: Microsoft System Center, ThinApp, Wireshark, Windbg, Arcserve, Backup exec, NetBackupScripting Languages: VBScript, Windows PowerShell, Batch files, Win batch.Programming Languages: Visual Basic, VB .NETRemedy ticketing systemLAN/ WAN technologiesActive Directory, LDAP, Group PolicyExperience installing, designing/building, configuring, and troubleshooting websiteExperience writing SQL statements, Database troubleshooting and monitoringAbility to manage tickets and resolve both complex user issues as well as application issues.Ability to drive ticket resolution with different teams.Proven scripting skillsPerform day-to-day maintenance for network infrastructure to include virtual environment operations, storage capacity management, remote access, and continuity of operations (COOP)Install, test, maintain, and upgrade network operating systemsWindows 2008R2/20012 and Red Hat Linux infrastructure.Maintain Active Directory, User Account Administration, Group Policy, and DNS servicesManage VMware hosts and virtual server infrastructure; monitor server performance and resources usage;allocating resources to VMs as necessary and new host to the cluster and managing access and permissionsPerforming P2V migration to the new Virtual Data Center computing infrastructureMonitor network storage capacity and performance and diagnose and resolve network problemsMaintain and support Virtual Desktop Infrastructure (VDI), Mobile Device Management (MDM)Virtualization of mission critical applications in multiple network environmentDeploy Office 365 AD technology solutions and knowledge of Window Azure or AWS cloud computing integration.Create IT policies, procedures and SOPs that promote efficient,Repeatable processes and ensure that compliance with federal regulations and industry best practicesReview performance of IT systems to determine operating costs,Productivity levels, and upgrade requirementsOversee the deployment, monitoring, maintenance, development, and support of allHardware and software based on organizational and needsEnsure the rigorous application of information security/information assurance policies, principles, and practices in the delivery of network servicesCrowd StrikeConnect wiseProfessional Experience:Net2Source/Capgemini/GE (temp contract) 3/2023 PresentWindows Systems Engineer.Distribute Software package to end clients.Incorporate new software packages or update on computer systems imaging.Test software packagesTest new Computer hardware and peripherals, and Vmware ESXI, and VMware Workstation proManage image and implementation of image on hardware and VMwareUpdate and manage SQL databases.Troubleshoot new computer installations.Troubleshoot Software installations.GCP, Azure, and Amazon cloud supportNetgain, LK Technologies (temp contract) 12/2022 - 2/2023Senior Systems Engineer/Network EngineerDesigning Solution Architecture, High Level and Low-Level Design for Vmware approach, assessment workshops, POCs and development/migration Plans.Installed and configured ESX/ESXi servers, app volumes, Horizon view etc. .iLO and DRAC remote utilityManaged, patched, and upgraded ESX servers using VMware Update Manager (VUM)Involved in planning and performing P2V, V2V Migration using Plate Spin and VMware converter, app volumes, Horizon view, and other products.Installed, configured, and administered Disaster recovery of VM's using VMware SRMInvolved in decommissioning of ESX, ESXi servers and Virtual Machine as per the ITIL processConfigured VMware HA and DRS in VMware cluster and worked on HA/DRS related issuesConfigured vSphere Centralized Logging for ESXi servers through vMA serverWorked on Add/Modify virtual disk space, memory, vCPU for the Virtual machinesInstalled and configured HP Monitoring tools like OVO, OVPA and DELL Open ManagerWorked in CLI troubleshooting like VM hung, Power on issues with VM, network issues etc.Intune + Autopilot implementation for custom clients.Monitored the alerts from the logs, errors and warnings and provided corrective actionsWorked on troubleshooting of virtual machines having network, storage related issues in vMotion from one ESX host to other ESXWorked for projects to build vCenter, ESX servers to make the VMware cluster ready and built multiple virtual machines for different applicationsWindows Servers, and DesktopsWorked on providing permissions for vCenter, VM console access with proper approvalsAzure, GCP cloud SupportBeacon Hill, AES IPL DPL (temp contract) 4/2022 - 11/2022Senior Systems Engineer/Network EngineerConfigured VMware HA and DRS in VMware cluster and worked on HA/DRS related issuesConfigured vSphere Centralized Logging for ESXi servers through vMA serverWorked on Add/Modify virtual disk space, memory, vCPU for the Virtual machinesInstalled and configured HP Monitoring tools like OVO, OVPA and DELL Open ManagerWorked in CLI troubleshooting like VM hung, Power on issues with VM, network issues etc.Monitored the alerts from the logs, errors and warnings and provided corrective actionsWorked on troubleshooting of virtual machines having network, storage related issues in vMotion from one ESX host to other ESXWorked for projects to build vCenter, ESX servers to make the VMware cluster ready and built multiple virtual machines for different applications, app volumes, Horizon view, and other products.Worked on providing permissions for vCenter, VM console access with proper approvalsIntune + Autopilot implementation.Fully support two physical datacenters, and 2 virtual data centersManage Google cloud environmentWindows Servers, and DesktopsGCP, Azure, and Amazon cloud supportManage on prem data farmUpgrade Window virtual servers to Windows 2019Disaster Recovery Subject mater ExpertMigrate from on prem VMs to Azure or GCP VMsManage windows server patching, and application support.RedStream, McKinsey (temp contract) 4/2021 - 4/2022Senior Systems Engineer/Network EngineerDeploying, managing, and operating scalable, highly available, and fault tolerant systems on VMwareIdentifying appropriate use of VMware operational best practicesSelecting appropriate VMware services to design and deploy an application based on given requirementsPlanning and Sizing vSphere Environment based on Customer requirement.Planning and Execution of Technology Assessments for Virtualization environmentPlanning and Execution of Upgrade path for vSphere Suite.Consulting - Designing Solution Architecture, High Level and Low-Level Design for VMwareUnderstand Clients Business requirement and converted to technical requirementsMicrosoft Intune, SCCMWindows Servers, and DesktopsGCP, Azure, Rack Space,and Amazon cloud supportEncore Technologies/, Worlpay-Fis Global Contract 2/2018 - 3/2021VMware, Citrix Windows Engineer/Network EngineerServer and Workstation virtualizationDesign, and implement VMware User Environment Management (UEM)Design, install, and support VMware, VMware Horizon environment.Design, install, and support VMware VSAN implementationDesign, install, and support VMware Horizon view Instant cloneDesign, install, and support VMware App VolumesDesign, install VMware to Citrix with on prem data environmentConfigure linking remote VCentersConfigure and install and support Veeam Backup, and DR as a serviceMigrate Servers from Customer Site to Encore for Support.Implement Decommission process for Customer Physical, and Virtual Servers.Disaster Recovery subject matter expertMicrosoft Cloud Azure, Created test application farmAmazon AWS Cloud, Created test application farminstalling, designing/building, configuring, and troubleshooting websitewriting SQL statements, Database troubleshooting and monitoringAbility to manage tickets and resolve both complex user issues as well as application issues.Microsoft Intune, SCCMTicket resolution with different teams.Proven scripting skillsAzure Devops, GCP, Azure, and Amazon cloud supportTekSystems/GE Contract 7/2014 1/2018Senior Virtualization, VDI, VMWare and Windows Engineer, Network EngineerSubject matter expert in Server and Workstation virtualizationDesign and implement AppVolumes for VMware, and VMware UEMOnboard New VDI/Virtual environmentSupport all Microsoft Windows Server aspects, and servicesMaintained and supported business serversDisaster Recovery subject matter expertCreate and document processes and proceduresCoordinated and installed all applications in VDI, boarding, and deployment related projectsMicrosoft Intune, SCCMChange coordinator and delegated projects to personnel if any issues foundSupport, and coordinate VMware and VDIImplement New High Graphics VMware VDI environment.Upgrade Horizon view 5.2 to 6.2Expand the number of ESX Host in the Farm.Expand the number of users by 200%Identify Networking issue preventing VDI from working in WAN environment.Migrate applications suites from Citrix to VMwareLead project to resolve slow storage issue preventing VDI from working correctly.Design and implement Vrealize, Vrealize Log Insight, Vrealize Endpoint, to automatically manage and screen issues, and notification of issues.PowerShell scripting to automate data gathering, and system management.Test physibablity of Amazon AWS, and Microsoft Azure.installing, designing/building, configuring, and troubleshooting websitewriting SQL statements, Database troubleshooting and monitoringAbility to manage tickets and resolve both complex user issues as well as application issues.Ticket resolution with different teams.Proven scripting skillsDevopsDuke Energy Contract 2/2014 7/2014Senior Citrix and Windows EngineerSubject matter expert in terminal services and application/presentation of virtualizationSupported all Microsoft Windows Server aspects, and servicesMaintained and supported business serversCoordinated and installed all applications in Citrix, boarding, and deployment related projectsChanged coordinated and delegated projects to personnel if any issues foundSupported and coordinated VMware and VDI softwareConverted VDI session to run application in Citrix 6.5 streamingConverted HP Servers to Citrix Provisioning service (VMWare +Citrix)Implemented advanced Configuration of Windows TS Server 2008Implemented server consolidation / virtualization for HW reduction and site migrationsInstalled and supported server hardware components which included Fiber, Network cards, disk drives, memory, and Application issuesApplied firmware upgrades to hardware and patches to MS Operating system software via SCCM and scriptingDesigned migration process for migrating Applications from Citrix 5.0 to 6.5Automated system installation and configuration of new servers, and application installationsCitrix and Citrix cloudDell/Catholic Health Partners Contract 5/2012 5/2014Senior Citrix and Windows EngineerSupported and migrated multiple Citrix versions and platformsSupported all Microsoft Windows Servers and servicesSupported XenApp and Provisioning server (via VMware host and guest)Converted legacy applications and workstations to run under VDI sessionsDesigned new Citrix and Server migrations and implementationsSupported 500+ Citrix Servers running Epic with over 10,000 concurrent Epic usersSupported over 100 applications running CitrixManaged Windows Certificates, and Certificate Service for organization.Cisco Administration, and Network Troubleshootinginstalling, designing/building, configuring, and troubleshooting websitewriting SQL statements, Database troubleshooting and monitoringAbility to manage tickets and resolve both complex user issues as well as application issues.Microsoft SCCMDisaster Recovery subject matter expertTicket resolution with different teams.Proven scripting skillsFirst Data Cincinnati temp contract 11/2010 5/2012System EngineerSupported Windows 64 bit operations for 25 state governments tax services and 200+ serversSupported all Microsoft Windows Servers and servicesInstalled, configured, and supported Access Net (First data software) for Government installationsSupported and monitored IIS Web based applications, DNS, DHCP, and ADConfigured, installed, and supported Telephony (Voice, and Voice/IP)Supported ISA configuration and Monitoring.Managed Windows Certificates, and Certificate Service for organizationApplied firmware upgrades to hardware and patches to MS Operating system softwareCisco Administration, and Network TroubleshootingVoice over IP management, and troubleshooting.installing, designing/building, configuring, and troubleshooting websitewriting SQL statements, Database troubleshooting and monitoringAbility to manage tickets and resolve both complex user issues as well as application issues.Ticket resolution with different teams.Proven scripting skillsJP Morgan Chase Columbus, OH temp contract Mar 2010 Sep 2010Citrix EngineerInstalled software, patching, upgrades and maintenance for Windows 64 Bit operationsSupport all Microsoft Windows Servers and services.Upgraded/migrated and maintained 700 + applications to new Citrix and XenApps environmentsApplied firmware upgrades to hardware and applied patches to MS Operating system softwareSiemens Inc. Jan 2004 Nov 2009Wintel - 3rd level support EngineerUpgraded, automated and back-up systems on 1000 Servers and 100,000+ usersSupported all Microsoft Windows Servers and servicesInstalled and supported server hardware componentsManaged Windows Certificates, and Certificate Service for organizationDeveloped custom exe, MS-Access, and custom SQL queries - reducing reporting time by 30%Disaster Recovery subject matter expertSupported Windows NT, 2000, 2003, 2008, Data Center, and VMware ESXSupported Black Berry and PDA devicesApplied firmware upgrades to hardware and patches to MS Operating system softwareSupported, configured, and installed Citrix software environment.SME for disaster recover activities for Windows and Citrix ServersProctor & Gamble/Hewlett Packard Jan 1998 Nov 2004System AdministratorTeam lead for Engineering groupSupported all Microsoft Windows Servers and servicesPlanned, strategized, and executed successful Microsoft Server 2003 installation and rolloutIntroduced VMWare to the P&G environmentIntroduced Citrix MetaFrame to P&G Pharmaceutical organization to save cost and centralize supportMaintained, configured, and supported Citrix MetaFrame farm for organizationImproved system's performance by installing, configuring, and supporting Novell 5.0, Microsoft NT 4.1, Microsoft NT 2000 file Servers and Microsoft Server 2003 |
