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Click here or scroll down to respond to this candidateCandidate's Name
Cleveland, OH Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryCapable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.SkillsRecords ManagementProblem SolvingMicrosoft OfficeTime ManagementWork HistoryWarehouse Assistant, 06/2021 to 12/2021Coram CVS Specialty Infusion Services Solon, OHKept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.Satisfied documentation requirements by using SAP software to produce estimates, invoices and tracking spreadsheets.Prepared orders for shipment by systematically picking, packing and labeling merchandise.Packed, secured, labeled and applied postage to materials to prepare items for shipment.Maintained effective and on-schedule delivery of patient and Hospital packages, identifying and selecting optimal shipping methods to meet targets.Communicated with carrier representatives, arranging for special deliveries and shipment receipts.Conducted research to address shipping errors and packaging mistakes.Requisitioned new supplies and maintained storage areas for smooth department operations.Inspected incoming and outgoing shipments to identify discrepancies with records.Verified orders by comparing names and quantity of items packaged with shipping documents.Specimen Transporter, 09/2020 to 06/2021Cleveland Clinic Main Campus Cleveland, OhioMaintained accurate logs of equipment deliveries and patient trips and submitted documentation at end of shift.Located and picked up hospital's requisitioned supplies from designated areas to transport supplies to assigned treatment areas.Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.Maintained confidentiality of patient data and condition to safeguard health information.Obtains Authorization and Precertification For Medications from Insurance Companies for Approvals. Via website, phone and faxProblem Solver, 06/2019 to 03/2021Amazon Warrensville Heights, OHResponded proactively and positively to rapid change.Cross-trained and provided back up for customer service managers.Promptly responded to inquiries and requests from prospective customers.Warehouse Operations Associate, 01/2019 to 07/2020Cardinal Health Solon, OhioUsed hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.Operated RF scanners to track merchandise and verify contents of containers.Wrapped pallets in shrink wrap prior to loading.EducationAssociate of Arts: Medical Secretary, 05/2018Cleveland Institute of Dental-Medical Assistants - Cleveland, OHHigh School Diploma: 06/1998Warrensville Heights High School - Warrensville Heights, OH |
