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| | Click here or scroll down to respond to this candidateRay Richardson JrVersatile Sales Specialist: Leveraging Manufacturing & Call Center Expertise to Drive Revenue GrowthMidland, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDynamic Sales Specialist with a BachelorStreet Address ;s degree in Business and a rich background in manufacturing and call center environments. Exceptional communicator adept at fostering strong client relationships and exceeding sales targets. Proficient in Keynote, marketing strategies, branding initiatives, and videography. Known for leveraging creativity and strategic thinking to drive revenue growth and enhance brand visibility. Eager to apply my diverse skill set to propel sales success and contribute to the advancement of a forward-thinking organization. Willing to relocate to: Midland County, MIAuthorized to work in the US for any employerWork ExperienceWireless SpecialistVerizon - Mount Pleasant, MIMay 2022 to Present Get to know your customers and to discover their needs Provide customers with individualized customer service in order to equip them with the wireless products and services they need As a Retail Sales Representative, practice Russell Cellulars? core values of Integrity, Expertise, Initiative and Service and will live out our brand foundation of Care for Every Person with my team, customers and members of the communities in which we do business Facilitate retail sales of cellular phones, tablets, watches and other devices along with wireless services to the general public while demonstrating outstanding customer service Create additional sales opportunities through creative marketing campaigns in cooperation with the Marketing Department and community involvement events Develop continuous and up-to-date knowledge of Russell Cellular and wireless products and services; demonstrate equipment capabilities Handle daily store operations such as opening/closing, inventory control, cash management, and various office/administrative duties Develop and monitor action plans for the accomplishment of daily/month sales goals ManagerBoost Mobile - Saginaw, MIDecember 2019 to February 2022 Open store, input inventory, open till, collect bill payments, upgrade phones, activate/port phones, upsale accessories, hit monthly goals, close the store, etc ManufacturerMcKay (Kelly Services) - Midland, MINovember 2019 to November 2020 Working 3rd shift for McKay as a Manufacturer.. I used the grommet machine to grommet posters, signs etc for Schools, Disney and Dow. I used the welder to weld banners after trimming them to the desired dimensions. I used the laminator to laminate metal caution and realtor signs. I also worked the zhiyun cutter to cut metal, vinyls and things within that nature. Service Parts Assistance CenterMorley Companies - Saginaw, MIJune 2015 to December 2018 Take inbound calls from dealers across The United States and Canada. Document the call and any follow up notes. Make outbound calls to loading docks to get an ETA on parts for dealers. Have empathy for frustrated dealers waiting on delayed parts and dealing with angry customers. EducationBachelor's degree in BusinessFull Sail University - Winter Park, FLApril 2024 to PresentDIPLOMAH.H. DOW HIGH SCHOOL - Midland, MIJune 2015Skills Customer service Data Entry Time Management Computer Literacy Communications Organizational Skills Retail Sales Manufacturing Food Safety Pricing Sales Warehouse Experience Packaging POS Microsoft Word Inventory Control Upselling iOS Mac OS Upselling Customer service Sales Cleaning Cash register Cash handling Manufacturing POS iOS Marketing Customer relationship management Communication skills Retail sales Telemarketing Machining Quality control Android |