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Baltimore, Maryland Street Address
ContactStreet Address  Greenland Beach RdBaltimore, MD Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryDependable lead effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.EducationAll-State Career ProgramMedical Assistant2008  2009CCBC CatonsvilleExercise Science2007-2008Northeast High SchoolDiploma2006Key SkillsGoal MindedTeam LeaderStaff CollaborationCustomer ServiceStaff ManagementStaff TrainingCPR/AED CertifiedDecision-MakingArterial Blood DrawsExperience2012 - PRESENTLead Phlebotomist Manager Frederick HealthManage daily operations, including staff scheduling, budgeting, and lab maintenance tasks.Demonstrate technique/s using straight needles and/or butterfly needles.Adhered to HIPAA standards and maintained patient confidentiality in all interactions.Responsible for providing oversight and supervision of the phlebotomy team, including duties of the phlebotomists in the absence of the supervisor or manager. Responsible for the daily technical operation of the department to provide quality laboratory services to patients and physicians.Demonstrates knowledge/competence in providing service to patients of all ages including neonate, pediatric, adolescent, adult and geriatric.Performs aseptic venipuncture procedures to obtain venous and capillary blood samples for analysis to obtain data, which may be used in diagnosis, monitoring and treatment of disease.2009 - 2012Lead Phlebotomist/Medical Assistant Mercy Hospital at OverleaDemonstrates knowledge/competence in providing services to patients of all ages including neonate, child, adolescent, adult and geriatric.Experience doing blood draws, labeling specimens, centrifuging specimens, recording maintenance data and decontamination, updating patient information.Great leadership working in the fast-paced laboratory. Multi-tasking, well organized.Demonstrate technique/s using straight needles and/or butterfly needles.Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required.Answer phones, e-mails, and faxes, Schedule appointments, Handle patient payments, File medical document.2006 - 2009Childcare Provider St. Pauls ChildcareExperienced in childcare management issues and classroom management strategies.Great communication skills. Persuasive and enthusiastic personalityExcellent leadership, organizational, and communication skills, as well as the ability to provide exceptional customer service.Community ServiceVarsity Softball Coach 2022  PresentMaryvale Preparatory SchoolTravel Softball Coach20018  2022Gold Coast Hurricanes Travel Softball2009  2018Wagners Travel SoftballYouth Mentor 2013  2016Big Brother Big Sister Program