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Click here or scroll down to respond to this candidateCandidate's Name
Took my free time with COVID and went back to school. I just graduated Mt. HoodCommunity College with my Associates Degree.Aloha, OR Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo obtain a career that is challenging and will allow me to enhance my current customer skills at a professional level. I am organized, energetic, outgoing, responsible and detail oriented. I thoroughly enjoy working in a face-paced environment. I consider small group, interpersonal communication, and public speaking to be some of my strengths. My leadership skills are demonstrated through my advancement in each of the companies that I have worked for and my abilities to adapt to the needs of those around me.Authorized to work in the US for any employerWork ExperienceDispatcherTransdev - Portland, ORMay 2023 to March 2024 Work directly with drivers to provide quality customer transportation services. Oversee road service by tracking trip details, ensuring routes begin on time, tracking performance, and reporting incidents and accidents efficiently and thoroughly. Oversee driver sign in and sign out procedures, and keeps manager informed of attendance issues. Handle emergency situations for drivers and acts as liaison between the driver and emergency services. Monitor daily service by reviewing route performance and proactively responding to situations that impact customer service. Performing closing duties including reports.Sr. Operations SpecialistSchneider National Intermodal Yard - Portland, ORSeptember 2022 to March 2023 Assign freight to company drivers. Ensure optimal use of driver capacity. Provide feedback to leaders about challenges related to capacity and customers. Work closely with drivers and customers to solve issues that arise. Assist drivers with in gating and out gating loads from the Railroads Dispatcher/Customer ServicePILOT FREIGHT SERVICES - Portland, ORSeptember 2021 to July 2022Scheduled drivers to make freight deliveries or collect shipments and packages. Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests. Planned predetermined routes for drivers. Identified traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time. Prepared general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times. Monitored truck repairs, scheduled maintenance schedules Logging vendor complaints or concerns. Answered phone calls from vendors, customers, and management and helping them as needed. Other duties include Answered general questions Assisted customers with a warm and professional attitude Set up client appointments Managed client records Resolved customer information and complaints Responded to claim inquiries Responsible for tracking and maintaining inventory Assist in warehouse loading and unloading of trucks Enter POD's in the system Run Missing POD reports and keep up on all undelivered/missing and late freight Forklift Certified.Shipping and ReceivingTualatin Valley Blueberries - Sherwood, ORJuly 2021 to September 2021Received fruit from the growers and made tags, checked the temperature of the fruit, recorded all the information, performed daily counts by grower, Lot Number, and packaged size of fruit ready to be shipped. Recorded daily inventory of all fruit packaged and bulked in refrigerated coolers each morning before processing for the day began. General office duties Faxes, Answered Phones, Shipping and Receiving, Bills of Lading, placed thermometers in truck with fruit, assisted in loading and unloading of trucks daily.HousekeeperDirty Deeds Done Dirt Cheap - Portland, ORJanuary 2019 to May 2021Provide Weekly, Bi-Weekly and Monthly Cleaning Services including Move-In and Move-Out cleanings and Commercial Cleaning as well. Dust all Surfaces & Fixtures, Clean Walls, Baseboards, Bathrooms, Kitchen- Counters, Sink, Cupboards, Floors, all appliances, Clean Windows, Clean Doors, Floors- Sweeping, Mopping, Polishing and any other request from the Clients Emptied trash Changed linens Sanitized (area or item rooms bathrooms counters equipment) HousekeeperMarriott Residence Inn Vancouver - Vancouver, WAAugust 2020 to December 2020Wipe all surfaces, dust, vacuum each guest room. Change linens, make beds and restock all guest room supplies. Clean bathroom, full kitchens and remove trash. Greet and assist guests. Clean multiple rooms daily. Report any broken, defective or missing items to Maintenance. And assist in laundry when needed HousekeeperCurio - A Collection by Hilton d.b.a The Porter - Portland, OR March 2020 to March 2020I had just started at the Porter and been employed for 2 weeks when COVID-19 shut down everything HousekeeperHampton Inn & Suites by Hilton - Hillsboro, ORApril 2019 to October 2019Wipe all surfaces, dust, vacuum each guest room. Change linens, make beds and restock all guest room supplies. Clean bathrooms and remove trash. Greet and assist guests. Clean multiple rooms daily. Report any broken, defective or missing items to Maintenance. Houseman duties when needed. House CleanerMama Bear Cleaning and Homecare - Portland, ORMarch 2016 to April 2019Provide Weekly, Bi-Weekly and Monthly Cleaning Services including Move-In and Move-Out cleanings and Commercial Cleaning as well. Dust all Surfaces & Fixtures, Clean Walls, Baseboards, Bathrooms, Kitchen- Counters, Sink, Cupboards, Floors, all appliances, Clean Windows, Clean Doors, Floors- Sweeping, Mopping, Polishing and any other request from the Clients HousekeeperResidence Inn by Marriott - Portland West - Hillsboro, OR September 2018 to February 2019Wipe all surfaces, dust, vacuum each guest room. Change linens, make beds and restock all guest room supplies. Clean bathrooms, full kitchens and remove trash. Greet and assist guests. Clean multiple rooms daily. Report any broken, defective or missing items to Maintenance. And assist in laundry when needed JanitorialCalico Building Services - Gresham, ORSeptember 2017 to April 2018Cleaned Verizon stores after business hours. Duties included - dusting, mopping, vacuum, wiping down all screens, cases and displays, Emptying garbage and recycling. Cleaning employee break rooms, back office and bathrooms. I also washed windows at several locations and was on call for Emergency Work Orders during business hours. I would also cover several other locations when needed also. Lobby AttendantEmbassy Suites Washington Square - Tigard, ORDecember 2015 to April 2016In charge of cleaning and maintaining all public areas including Restrooms, Fitness Center, Swimming Pool, Conference Center Restrooms, Lobby, Elevators and Parking Lot. Provided Houseman duties, stocked maid's carts, assisted with Laundry and Housekeeping when needed Including Room Inspections. House CleanerTurning Leaf Advisors - Portland, ORSeptember 2014 to February 2015Deep Cleaned Mostly vacant homes that were going up on the market or turn over cleaning between residents. Dust all Surfaces & Fixtures, Clean Walls, Baseboards, Bathrooms, Kitchen - Counters, Sink, Cupboards, Floors, All Appliances, Windows, Window Sills, Tracks and Blinds, Doors Front & Back, Inside& Outside of all Cabinets & Drawers, Floors- Sweeping, Mopping, Polishing, Vacuuming and Shampoo when Needed, Patios and Porches, Sweep Down Cobwebs and Sweep Out Garage. Customer ServiceSubway - Beaverton, ORJune 2014 to September 2014Assisted customers with orders, prepare food to customer specifications, operate cash registers, food prep, and prepared bread. Maintained cleanliness of store, performed opening and closing duties. Cashier CustomerBeaverton Bakery - Lake Oswego, ORMarch 2013 to July 2013Provided Customer Service, Performed opening and closing duties. Assisted in Wedding Cake orders and catering orders. CashierOffice Manager Shipping & RecievingMarket 52 - Sherwood, ORJune 2010 to October 2010Received fruit from the growers and made tags, checked the temperature of the fruit, recorded all the information and faxed it to California to Sales and Accounting, performed daily counts by grower, Lot Number, and packaged size of fruit ready to be shipped and reported directly to Sales in California. Recorded daily inventory of all fruit packaged and bulked in refrigerated coolers each morning before processing for the day began. Performed HR duties such as preparing proper I-9 and W-4 and faxed to California for Payroll. Worked with ADP to upload hours from the time clock and manually correct any mistakes. General office duties Faxes, Answered Phones, Stayed in contact with Growers and Vendors about all Accounts Payable Issues. Shipping and Receiving, Bills of Lading, placed thermometers in truck with fruit, assisted in loading and unloading of trucks daily. Customer ServiceSubway - Aloha, ORMarch 2010 to June 2010Assisted customers with orders, prepare food to customer specifications, operate cash registers, food prep, and prepared bread. Maintained cleanliness of store, performed opening and closing duties. Network Cost AnalystNew Edge Networks - Vancouver, WAMarch 2005 to September 2007Audit/Analyze Carrier invoices for accuracy $40.00 to $ 1mil + Identified cost savings outside of invoice processing for the company and filed disputes with the Regulatory Department Provide and monitor dispute documentation. Assist in the development and implementation of work processes. Reviewed and maintained carrier aging. Worked closely with New Edge managers and senior managers in structuring payment arrangements and the negotiation of payment plans, negotiated payment plans when appropriate maintained excellent communication and relationships. Work with account managers to ensure accounts are current. Configure new carrier accounts. Maintain payments for all 1200 POT's lines for co-locations. Ensure payments have been made via Oracle Financials. Analyze new electronic invoicing accuracy / assist in development of electronic invoicing for all carriers. Assistant Accounts PayableNew Edge Networks - Vancouver, WAMay 2005 to November 2006Reviewed all payment vouchers to ensure compliance with internal control requirements and correct general ledger and cost center coding, maintained vendor files, generated reporting as required, coded invoices to the proper General Ledger accounts, recorded invoices in the A/P module, prepared and printed A/P check runs, processed wire and direct deposit payments, matched checks to invoices, obtained signatures on checks, sent payments to vendors, filed invoices, worked with vendors to resolve discrepancies. Received, opened and sorted mail scanned all invoices in Oracle. Used USPS postage machine, FedEx and UPS to send out all payments.EducationAssociate in General StudiesMt Hood Community College - Gresham, ORMay 2020 to March 2021Some College in General Studies, SoftballWestern Oregon University Monmouth - Monmouth, ORSeptember 2000 to March 2001Some College in General Studies, SoftballOtero Junior College La Junta - La Junta, COAugust 1999 to April 2000High school or equivalent in General Studies, Softball & Volleyball Aloha High School - Aloha, ORSeptember 1995 to June 1999Skills Team player (9 years) Cleaning (8 years) Filing (4 years) Housekeeping (7 years) Retail Sales (9 years) Time Management (9 years) Hospitality (4 years) Customer Service (9 years) Word (9 years) Cash Register (9 years) Microsoft Office (9 years) Excel (2 years) Communications (2 years) 10-Key (3 years) Oracle (2 years) Accounts Payable (2 years) Cost Management (2 years) Microsoft Office (9 years) Multi-line Phone Systems (2 years) Hr Policies & Procedures (Less than 1 year) Auditing (2 years) Filing (5 years) Data Entry (4 years) Shipping & Receiving (2 years) Computer Skills (9 years) Food Service (9 years) Guest Services (4 years) Hospitality Experience (4 years) Hotel Experience (4 years) Oracle (3 years) Residential Cleaning (3 years) Accounting General Ledger Accounting Account Reconciliation Accounts Receivable Office Management Front desk Microsoft Excel Office experience English Custodial experience Computer literacy Payroll Freight Typing Forklift Forklift (Less than 1 year) Warehouse experience (1 year) Materials handling Microsoft Outlook Inventory control 10 key typing Clerical experience Microsoft Word Organizational skills Data entry Computer skills Load & unload Customer service Forklift Windows Hotel experience Guest services Freight Hospitality Sports coaching Human resources Accounts payable Oracle Typing Payroll Accounts receivable General ledger reconciliation Clerical experience Office management Retail sales Cash handling Front desk Cash register Documentation review Accounting Dispatching Microsoft Office Customer support 10 key typing Communication skills Time management Financial auditing General ledger accounting Adobe Acrobat Microsoft Excel Organizational skills Search engines English Accounting software Assembly Quality control Microsoft Word Microsoft OutlookCertifications and LicensesOregon Driver's license Class CFebruary 2017 to February 2025NCRCFebruary 2020 to PresentNational Career Readiness CertificateQUALIFIED LEVEL: GoldCERTIFICATE ID: XT75Q0WQRG6MISSUE DATE: Feb 7, 2020Food Handler CertificationForklift CertificationAssessmentsVerbal communication ProficientApril 2024Speaking clearly, correctly, and conciselyFull results: ProficientCommunication skills ProficientApril 2024Communicating clearly and concisely, and understanding others Full results: ProficientWarehouse safety ProficientApril 2023Using safe practices in a warehouse settingFull results: ProficientBookkeeping ProficientMarch 2024Calculating and determining the accuracy of financial data Full results: ProficientAdministrative assistant/receptionist Proficient August 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientFiling & organization ProficientAugust 2022Arranging and managing information or materials using a set of rules Full results: ProficientAttention to detail ProficientJuly 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientTyping ProficientJuly 2022Transcribing textFull results: ProficientConstruction safety ProficientApril 2023Using safe practices while on a construction siteFull results: ProficientCustomer service ProficientAugust 2021Identifying and resolving common customer issuesFull results: ProficientScheduling ProficientAugust 2022Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientSocial media ProficientApril 2023Knowledge of social media techniques and analytics interpretation Full results: ProficientWarehouse shift leader ProficientApril 2023Supervising warehouse staff and maintaining safety and security standards Full results: ProficientSupervisory skills: Motivating & assessing employees Proficient April 2024Motivating others to achieve objectives and identifying improvements or corrective actions Full results: ProficientPrinciples of accounting ProficientMarch 2024Preparing financial records according to federal policies Full results: ProficientSpreadsheets with Microsoft Excel ProficientMarch 2024Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientWork style: Reliability ProficientAugust 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientWarehouse safety ProficientJuly 2022Using safe practices in a warehouse settingFull results: ProficientData entry: Attention to detail ProficientApril 2023Maintaining data integrity by detecting errorsFull results: ProficientCustomer focus & orientation ProficientMarch 2024Responding to customer situations with sensitivity Full results: ProficientSales skills ProficientAugust 2022Influencing and negotiating with customersFull results: ProficientManaging accounts in QuickBooks ProficientApril 2023Using QuickBooks software to manage business financials Full results: ProficientForklift safety ProficientAugust 2022Best practices and safety hazards in forklift operation Full results: ProficientProject timeline management ProficientJune 2020Prioritizing and allocating time to effectively achieve project deliverables Full results: ProficientWorking with MS Word documents ProficientMarch 2024Knowledge of various Microsoft Word features, functions, and techniques Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationPersonal Skills: Well Organized * Good Communication * Independent Thinker* Quick Learner Enthusiastic * Self Assured * Open to Constructive Criticism * Leadership Team Player * Productive * Multitasker * Professional |
