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Candidate's Name
Machesney Park, ILEMAIL AVAILABLEPHONE NUMBER AVAILABLEExperienced customer service representative, demonstrates assertive problem-solving skills, committed to a responsible, high-quality work ethic, creative style in working with others Authorized to work in the US for any employerWork ExperienceServer/BartenderHope and Anchor - Loves Park, ILAugust 2023 to PresentGuest Service; Detail Oriented; Multitasking; Teamwork; Time-management; Assertive Communication Skills; Problem Solving; Anticipates Needs (Empathy) and Prepares Accordingly Server/BartenderMachine Shed Restaurant - Rockford, ILApril 2022 to October 2022 Customer Service Cleaning Stocking TeamworkServer/BartenderBuffalo Wild Wings - Rockford, ILApril 2021 to December 2021I've been serving since 2008, so I was immediately recommended for bar training (and accomplished said training). I have gained more experience in that area. ServerAbreo - Rockford, ILApril 2017 to November 2019Setting-up, catering, and "closing" Rockford's weddings at The Standard. Server/Bartender/Trainer/ManagerTaco Betty's - Rockford, ILApril 2017 to November 2019Obtaining, processing, and delivering orders, station and food preparation, bussing and cleaning duties, stocking, To-Go orders, serving parties of 50+ customers, closing and opening duties, and overall customer satisfaction. Oversight of all banking, inventory and control of food and beverage requirements including alcohol, sanitation and safe-serve certifications Server/TrainerLonestar - Rockford, ILSeptember 2015 to March 2017Obtaining, processing, and delivering orders, station and food preparation, bussing and cleaning duties, stocking, To-Go orders, serving parties of 50+ customers, closing and opening duties, and overall customer satisfaction. Oversight of all banking, inventory and control of food and beverage requirements including alcohol, sanitation and safe-serve certifications ServerStockholm Inn - Rockford, ILMarch 2013 to March 2015Customer Service, Cleaning, Stocking, Multitasking, Attention To Detail, Reading Guests, Teamwork, Clear Communication, Fast-paced, Problem Solving, High Energy, People Friendly, Closing/Opening Store Education2 years in Electrical EngineeringRock Valley College - Rockford, ILJanuary 2013 to December 2019Skills Catering Shift management Serving Experience Training & development Restaurant Experience Food Safety Banquet Experience Upselling Busser C/C++ Food Preparation Host/Hostess POS Restaurant Management Quality Assurance Serving Hospitality Customer service Food handling Serving Cash register Guest services Restaurant experience Hospitality Leadership POS Training & development Upselling Cash handling Shift management Quality assurance Bartending Sales Supervising experience Sales management Cleaning Time management Fine dining experience SwimmingCertifications and LicensesANSI Foodhandler Safety CertifiedServSafe and Basset Safe Alcohol Service Certified Additional InformationReferences Lexi Lanqiist815-904-3638Manager at Taco Betty's Dustin Luczak906-364-1810Manager at Lonestar Steakhouse Jenn Burleson815-985-5448Manager at Stockholm Inn