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Click here or scroll down to respond to this candidateCandidate's Name
Customer Service Representative
Sumter, SC Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
I would like to become the next asset to your company and team. Long term employment with Street Address %
dedication.
Authorized to work in the US for any employer
Work Experience
Remote Customer Service Agent for Consumer Relations
Walgreens Centralized Services - Chandler, AZ
March 2022 to Present
Responsible for delivering excellent customer service for inbound calls to our Call Center from our
customers/patients.
Address their concerns with empathy and complete confidentiality ranging from missing Walgreens
rewards to in-store issues and/or complaints.
To assure every customer is important and shall be attended to within a timely manner and with grace.
Correct In-store missing coupons and or boosters on their accounts, also update accounts accordingly
in Salesforce.
Tax Preparer
Self-Employed - Sumter, SC
January 2004 to Present
Prepare individual tax returns for those who are uncertain to do so themselves
Address questions they may have to the best of my knowledge and guide them to the IRS site for
anything further.
Take the H&R Block continuing education/knowledge in order to keep PTIN (Preparers Tax Identification
Number) issued by the IRS
Accounts Receivable Specialist
Glasscock Company, Inc. - Sumter, SC
March 2014 to August 2019
Helped turn a weekly billing of the Concrete Sales into a daily routine for better customer service and
cash flow.
Also kept track of the Concrete inventory for incoming materials and usage.
Handled the largest aggregate contract customer account by billing of Aggregate Sales for Scana -
now known as Dominion Energy of South Carolina to include tonnage reports with material description
Admin to HR, new hire paperwork, helped employees with health benefits at open enrollment
Admin for CFO to post Account Receivables into Great Plains.
Entered hourly employees payroll through B2W on daily basis
Sumter location point of contact for all HR needs for employees
Lee Warren,Supervising CFO
Company has been sold.
Accounts Payable
DDC - Sumter, SC
July 2014 to April 2017
Accounts Receivables and Payables
Credit card reconciliation
Revenue haul recording
Truck mileage entry
Lee Warren, Supervising CFO PHONE NUMBER AVAILABLE
Company sold
Office Manager
Palmetto Amusement - Sumter, SC
April 2004 to March 2014
Found and implemented an online program to provide a better understanding of time and revenue to
include Accounts Receivables and Payables
I was promoted from receiptionist to the Office Manager overseeing 6 full time employees and 1 part-
time seasonal employee
Handled general office administration by overseeing the daily task of scheduling employee routes to
include collections for deposit
Prepared weekly payroll as well as monthly bonuses. Responsible for remote locations reporting and
bank reconciliations
Skills
Accounts Receivable
Accounts Payable
Quickbooks
Microsoft Office
Human Resources Assistant (2 years)
Payroll
Organizational Skills
Receptionist
Office Management
Time Management
Customer Service
Great Plains (3 years)
Bookkeeping
General Ledger
Administrative Experience
Microsoft Outlook
Account Reconciliation (10+ years)
Bank Reconciliation (10+ years)
Tax Experience (10+ years)
Accounting (10+ years)
Windows (10+ years)
Benefits administration (2 years)
Salesforce (1 year)
Genisis - WDE (1 year)
Customer service
Salesforce
Kronos
Account reconciliation
Accounts receivable
Accounts payable
Payroll
Human resources
Office management
Call center
Typing
Tax experience
QuickBooks
Account management
Banking
Accounting
Live chat
Data entry
Microsoft Office
Time management
Technical support
Communication skills
Microsoft Excel
Phone etiquette
Computer skills
Windows
Customer support
Software troubleshooting
Bookkeeping
Front desk
Mobile applications
Bank reconciliation
Filing
Links
https://LINKEDIN LINK AVAILABLE
Certifications and Licenses
Certified Notary Public
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