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Click here or scroll down to respond to this candidateCandidate's Name
Middletown, Pennsylvania PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjective:Dedicated and results-driven driver with extensive sales experience seeking a career transition to the router position. I am eager to leverage my strong communication and organization skills, along with my familiarity with transportation logistics, to excel in this role and contribute to the efficient routing and distribution operations.Professional Summary:Highly motivated, customer-focused distribution professional with over 22 years of experience in sales, distribution, and customer service. Adept at managing delivery schedules, currently coordinating the express deliveries with the warehouse and transportation for efficient completion in as few trips as possible. Possess excellent communication and problem-solving skills, as well as a proven track record of building strong client relationships and increasing revenue. Now looking to apply my expertise to help streamline routing and optimize logistics processes. My vast knowledge of our customer base and locations will be an asset to making sure that the department is achieving our challenging delivery timetables.Professional Experience:Route Delivery DriverFeesers Food Distributors, Harrisburg, PA03/2021 - Present- Adept at making the customer first a part of my day-to-day operating mindset. Further, bringing up ways that routes, processes, and office tasks can be improved from multiple levels of thought. Able to be organized independently to make completing my routes as efficiently as possible, without having a set route daily. Demonstrated strong problem-solving skills when addressing customer complaints or resolving delivery issues promptly.- Established and maintained long-term relationships with customers at every stop, even if only stopping there once, addressing their needs, and providing exceptional customer service. To include having three positive customer calls stating that Feesers needed more of me. One call came before I left the customer parking lot!- Developed efficient delivery routes to maximize productivity while ensuring on-time deliveries and minimizing fuel costs in reference to the daily express van deliveries. Collaborated with the sales and logistics teams to streamline operations, reduce delivery errors, and enhance the customer experience. Including becoming a second while working at Hershey Park over the summer. Using my skills to provide the best service we can to our top client during an RFP year.- Have been loaned out to sales, the warehouse, and other departments for my flexible and adaptable ability to be a champion for Feesers. I love my job and the company, and I am excited for the next step to bring an experienced drivers perspective to the routing role.Driver/ Inside and Outside Sales Associate/ Operations ManagerAlside Supply Center, Harrisburg, PA01/2000 02/2021- Conducted product presentations, negotiations, and sales transactions with a focus on upselling and cross-selling to maximize revenue, while making sure I stayed up to date on the newest products, pricing, and availability. Managed customer accounts, monitored inventory levels, and coordinated restocking orders to ensure product availability.- Tracked and reported on sales activities, including daily, weekly, and monthly sales reports for management using AS400 and excel to make the most impactful statement to management as possible.- Was tapped to be the back up operations manager when the operations manager was out of the office. This included my normal duties but extended to routing drivers, running the warehouse, and completing the accounting. From the part time fill in I was then assigned as a full-time task to route the drivers. I had become so efficient as I was familiar with the customers and the drivers that the drivers requested this to become a part of my daily tasks. Drivers and customers were happier with the way I routed, and more customers were able to be serviced within our footprint.- Established and maintained long-term relationships with clients, addressing their needs and providing exceptional customer service. By collaborating with the sales and logistics teams to streamline operations, reduce delivery errors, and enhance the customer experience.- Oversaw the fleet and set up a PM plan that regularly inspected and maintained the delivery vehicle to ensure safety and compliance with all regulations.Education:High School Diploma - 1997Certifications:- Commercial Driver's License (CDL)Skills:- Sales and negotiation- Route planning and optimization- Customer relationship management including communication and interpersonal skills- Logistics and supply chain management- Vehicle maintenance and safety- Problem-solving and conflict resolution- Adaptability and flexibility- Process improvement |
