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Customer Service Medical Assistant Resum...
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Title Customer Service Medical Assistant
Target Location US-NY-Brooklyn
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLE EMAIL AVAILABLEOBJECTIVE:- Seeking a position to further assist and meet companys needs with consistent and organized practices. Experienced compliance officer specializing in policy development fostering a culture of ethical conduct to best enhance the organizational brand while providing excellent customer service and support for the team.EDUCATION Allen School of Health Sciences, Brooklyn, NY  Medical Assistant Certificate (2015) Sullivan County Community College, Sheldrake, NY  Associate Degree in Computer Applications (2007)EXPERIENCENYS Department of Homeless Services, New York City, NY June 2021 - Present Residential Advisor Monitor program and client activities while providing support and engagement to ensure a safe and secure environment in accordance with Dept. of Homeless Services policies at the asylum shelters. Assisted in file maintenance, compliance, and supervision with daily sign in/sign out log for clients. Performed various tasks that include replenish food, serve pre-cooked meals, light cleaning. Accept, coordinate ang log all food deliveries and perform other duties. Lab Quest Diagnostics, Brooklyn, NY March 2022  August 2022 Compliance Officer Supervised mobile sites and trained staff to follow NYS Dept. of Health guidelines Conducted phone screening for individuals who needs help with scheduling. Ensured Personal Protective Equipment is optimized strategically to prevent Covid-19. Bio Reference Laboratories, New York, NY October 2019  March 2022 Covid-19 Lead Supervisor Trained new employees to monitor patient scheduling with Insight IDX. Performed rapid Covid-19 testing with Binax covid testing kit and nasal swab test. Drew blood and administer anti body test on several patients. Delivered test results and prepare/provide request testing documentation to patients. Constructive Partnerships Unlimited, New York, NY November 2013  April 2021 Direct Care Counselor Assumed a leadership role within the interdisciplinary team by achieving optimal outcomes. Coordinated the care and services for individuals with disabilities and with different special needs. Responsible for assessing, planning, implementing, coordinating, and monitoring services rendered. Facilitated collaboration continuously for efficient delivery across the continuum of care for clients. SKILLSMicrosoft Office Suite including Word  Computer Literacy - Social Networks  Excellent Communication skills

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