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Store Brand Manager Retail Sales & Operations SpecialistPHONE NUMBER AVAILABLE EMAIL AVAILABLE Miramar, FLSummaryWith a robust background in retail sales management, I am distinguished by my ability to implement corporate sales strategies and meet ambitious in-store performance goals. My core strength is cultivating a team environment that thrives on high performance and engagement, directly contributing to the stores profitability and success. Skilled in discerning market trends, I devise customer-focused solutions and guide cross-functional teams to surpass sales objectives. My dedication to operational excellence and team growth has been instrumental in elevating customer satisfaction and fostering business expansion. In FY 2023, my leadership was pivotal in achieving a 4.7% surge in store sales and the successful opening of 128 new credit card accounts, underscoring my commitment to generating substantial results and propelling revenue enhancement.Professional ExperienceBrand Manager, July 2007-PresentBanana Republic 1461 SW 5th St Pembroke Pines, FL 33027Increased sales by designing customer centric store flow and merchandise placementFacilitated & encouraged team collaboration thru coaching and feedback sessionsImproved customer buying experience by maintaining a safe, clean, and organized environmentHired & trained sales associates and developed their skills to provide high level shopping experienceDeveloped monthly store budget and theft reduction programMaintained optimum inventory levels based on merchandise salesParticipated on monthly corporate conference calls to set sales goals and merchandise feedbackHeld weekly team meetings to celebrate special events, birthdays, anniversaries, and praised rewards.Set employee work scheduling and PTO calendarCultivated relationships with vendors and facility maintenance providersSales Associate July 2005-July 2007Banana Republic 2584 E Sunrise Blvd Fort Lauderdale, FL 33304Assisted customers with merchandise inquiry, style, fitment, and costAccepted merchandise returnsAssisted Brand Manager with store display & flowOrganized merchandise and maintained display inventoryAttended corporate community events, tree planting, toys for tots, and beach cleaningSkillsProficient in Office365 SuitePOS sales systemInventory managementEmployee trainingCustomer sales & supportEducationSeaford High School 1991 |