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Click here or scroll down to respond to this candidate3647 Avondale Road Woodmere, OH 44122Home: PHONE NUMBER AVAILABLEMobile: PHONE NUMBER AVAILABLEEMAIL AVAILABLECandidate's Name
OBJECTIVEA career position which will enable me to expand my experience in superior customer service, sales, human resources management, cash management, budget control, legal compliance, and problem/process resolutionPROFESSIONAL ACHIEVEMENTSBANKER / SENIOR TELLER / SALES & SERVICE SPECIALISTExceptional customer service through active listeningBuild trust with each customer interaction to foster customer retentionMeet and exceed sales referral goals through identification and recommendation of appropriate products and solutionsExplain alternative ways to bank and assist customers with assessing competitor productsTrain and mentor new colleagues on company procedures, software, office equipment and the importance of professional interaction with customers and colleaguesProvide active feedback and helpful guidance on efficiency and customer satisfactionPerform advanced financial transactionsManage vault cash supply and ordering, cash balancing and daily branch auditsDevelop and maintain files and documentation for branch audit compliance readinessComplete weekly, monthly, and quarterly compliance requirementsHUMAN RESOURCES MANAGEMENTEmployee relations and developmentNew hire on-boarding and trainingLegal documentation preparationHuman resources law complianceHuman resource policy developmentBenefits administrationProfessional certification Human ResourcesEDUCATIONB.B.A DEGREE, CLEVELAND STATE UNIVERSITY, CLEVELAND OHIOFinance major, Accounting minor, Deans ListJOHN CARROLL UNIVERSITY, UNIVERSITY HEIGHTS, OHIOPreparation for professional certification testing in Human Resources |
