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Name Available: Register for Free
Title Service Delivery External Communications
Target Location US-CT-Middletown
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Azalea DriveMiddletown, CT Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveSeeking position in a competitive and successful organization that will challenge my knowledge in the management field.Experience2006-2023 UnitedHealthcare Hartford, CTNational Accounts Client ManagerBuild and strengthen client relationshipsServe as the primary point of contact for high profile customersAct as outward facing, dedicated resource for assigned accountsDevelop and execute strategic account plansDrive partner engagement and align with organizational objectivesManage internal and external communications and deliverablesSupport client success through education of partnership valueEnsure high quality service deliveryResponsible for overall service and goals of account teamsResponsible for coordinating open enrollment and wellness eventsResponsible for Reporting, tracking, and trending2005-2006 CIGNA Healthcare Bloomfield, CTNational Account RepresentativeBuild and strengthen client relationshipsManage internal and external communications and deliverablesAct as outward facing, dedicated resource for assigned accountsEnsure high quality service deliveryResponsible for coordinating open enrollment and wellness eventsObtained Connecticut Producers License20012005 CIGNA Healthcare Bloomfield, CTEmployer Services ConsultantResponsible for overall account managementResponsible for account financials and eligibilityMaintain accounts overall experience as a positive experience19992001 CIGNA Healthcare Bloomfield, CTCustomer Interface SpecialistMaintain customers eligibility and resolve all issuesMaintain customers billing and resolve all issuesTeam-oriented position that satisfies the needs of the customer19971999 CIGNA Healthcare Bloomfield, CTAccount SpecialistMaintained customers eligibility and resolved all issuesWorked in a team-oriented environment to satisfy customer needsProcessed enrollment forms19961997 CIGNA Healthcare Bristol, CTClaims ProcessorProcessed claims in a timely and accurate mannerTeam-oriented environment working to process claims accurately19931996 CIGNA Healthcare Bristol, CTEligibility AnalystData Entry of enrollment forms. Team-oriented positionWorked with individual clients to process enrollments correctlyEducation19891993 Central Connecticut State University New Britain, CTBachelor of Science, ManagementBackground in human resourcesInterestsCoaching baseball/soccer/basketball, camping and hiking

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