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Click here or scroll down to respond to this candidateCandidate's Name
Customer Service Representative/Customer Support/Analyst/Specialist/Chat SupportEMAIL AVAILABLEEMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLEPHONE NUMBER AVAILABLE/PHONE NUMBER AVAILABLE-Street Address
**Looking for Remote Work Only (Customer Support/Service/Analyst/Specialist/Chat Support)**Authorized to work in the US for any employerWork ExperienceCustomer Service Representative (CSR-Remote)Faneuil Inc. & Continuum Global Solutions - Hampton, VAAugust 2022 to March 2024Delivered excellent customer careCreated sustainable value for customers via incoming calls, email, chat, and correspondence.Assisted/resolved with storm outage calls for inbound/outboundMade changes to existing accounts (updating information, replacing transponders, assisting with web access and process payments) Technical supportDiscussed & resolved reconnections, disconnectionsAssisted/resolved requests for closing/creating accounts (ex: start & stop service orders)Housekeeping Supervisor/OperationsPaducah-McCracken Co Convention Center(VenuWorks) - Paducah, KYOctober 2018 to November 2021 ASSIST CURRENT MANAGER, SETH HELTON IN HIS POSITION WHEN IT IS NECESSARY INVOLVED IN MANAGEMENT OPPORTUNITIES SUPERVISORY/LEADERSHIP/MANAGEMENT SELF DIRECTED TRAIN NUMEROUS EMPLOYEES/COWORKERS IN VARIOUS POSITIONS QUICKLY ADAPT TO NEW POSITIONS THAT NEED TO BE FULFILLED MANAGE MONTHLY SUPPLY INVENTORY LOCK/SECURE BUILDINGS AT END OF EVERY SHIFT REQUISITION & DISTRIBUTE COMPANY SUPPLIES MOTIVATE EVERYONE TO WORK AS A TEAM AND HELP OTHERSLaundry/Housekeeping SupervisorHoliday Inn Metropolis - Metropolis, ILMarch 2018 to September 2018 Precise Hard working Determined Organized Learn more with hands on trainingToys R Us, Paducah, KYSales Associate-SeasonalSold merchandise at a retail store. Sold electronics.Greeted customers. Helped customers find what they wanted.Showed customers how to use and care for merchandise.Helped customers choose items.Answered customer questions. Kept current with sales and promotions.Created displays.Inventoried stock.Worked in electronics.Aware of popular trends and items.Education2005 Mountain View Jr/Sr High School; Kingsley, PAHigh School Diploma: BasicGPA: 3.7Some college(no degree)- HEALTH ADMINISTRATIONUniversity of Phoenix-Online Campus - Phoenix, AZ2006 to 2007Skills Inventory control English Cash handling Residential Cleaning Laundry Cleaning Experience Cooking Commercial Cleaning Self Reliance, Assistant manager, leadership, supervisory, clerical, skilled communication, customer oriented, electronics, social advertising, interpersonal communication, inventory management, organizational, Microsoft Windows, google docs, retail sales, concession sales, maintenance repair, logical skills (10+ years) Microsoft Word Microsoft Office Customer ServiceCertifications and LicensesDriver's LicenseJanuary 2022 to July 2024Medical AssistantJune 2005 to June 2005 CAREER TECHNOLOGY CENTER OF LACKAWANNA COUNTY-2005-SCRANTON, PENNSYLVANIACertifications-Miscellaneous2019-2020 SELF RELIANCE BUSINESS CERTIFICATION POSITIVE PSYCHOLOGY HABITS PRACTITIONER CERTIFICATEFind a Better Job-For Self RelianceMay 2021-PresentI, Candidate's Name , have participated in a self-reliance group provided by the Church of Jesus Christ of Latter-day Saints and have fulfilled the requirements necessary for completion as follows: I attended at least 10 of the 12 meetings. I completed all 12 principles and taught them to my family. I completed a service activity. I have practiced and built a foundation of skills, principles, and habits for self-reliance. I will continue to use these throughout my life. This is a LDS Business College certificate.Financial Foundations CertificationJune 2022 to PresentDigital Skills CertificationJune 2022 to PresentSoft Skills Academy CertificationJune 2022 to PresentAssessmentsCustomer service CompletedJanuary 2022Identifying and resolving common customer issuesFull results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
