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| | Click here or scroll down to respond to this candidateCandidate's Name , NC 28303Cell: Street Address -372=1990EMAIL AVAILABLECOMPUTER EXPERIENCEPerforms technical work in the installation, modification andmaintenance coordination of automated information systems (AIS),micro/mini personal computers, router and switches Local Area Network (LAN), Ethernet,operating systems, hubs, Printer Servers VPN remote access intodifferent ports, ordering Parts for field technicians, troublingshooting Internet Content Filtering-Websenes, VulnerabilityScanning-Foundstone, Enterprise Wireless Windows XP/7 operatingsystems, Microsoft Office Suite (2003/2007/2010), and in PC setup andrepair. Cisco WLC, WCS, and Aps, Windows AD-Group Policy, CertificateServices, HTML, Ms Excel database, Ms Dos, Word Perfect 5.1, 6.1,Lotus 1-2-3, NT 3.51, Word Processing, Spreadsheet, Windows 95, 2002,Accounting, Accounts Payable and Receivable and Billing., Quick Book.Provided customer service to users who have questions or problemsacquire and maintain current knowledge of the system to provideaccurate solutions to users' research, resolve, and respond toquestions received via telephone calls, email, faxes, and callbacks ina timely manner.EmploymentBond TransitIndependent Truck driverJuly 2022 to presentD-N-B Express LLCOwner operatorApril 2018 to PresentFayetteville, NCHerbrucks Poultry ranchOTR regional truck driverApril 2017 March 2017Chambersburg, PACR EnglandOtr truck driverJanuary 2015 September 2015Chambersburg PAJ.b hunt TransportIntermodal truck driverSeptember 2015 to February 2017Chambersburg, PAOHL LogisticsCustomer ServiceJuly 2014 to December 2014Chambersburg, PAProcessing BOL for inbound and outbound shipments setting up appointments for different carriers verifying purchase orders for shipments to the receiver to be processed.GDC Global Data ConsultantsComputer Analyst help DeskNovember 2013- JULY 2014Chambersburg. PATrouble shooting computer issues from software to hardware issues, switches, and routers, contacting clients to resolve each help desk ticket on Wyse terminals, printer, laptops.Highmark Computer Operations (Contract Job)IT SpecialistHarrisburg, PAFebruary 2011 to January2014Harrisburg, PAResponded to trouble calls telephonic ally, in person or via SMSRemote Control, ascertained cause of problem or failure and furnishedsolution or devising alternate solution for hardware/softwaresystems. Performed technical work in the installation, modification andmaintenance coordination of automated information systems(AIS), micro/mini personal computers, Local Area Network (LAN),Ethernet, operating systems, hubs, Printer Servers, Radio Frequency(RF) operations and gateways troubleshoots to determine potentialcause(s) of reported problems. Resolved problems related to hardwarecomponents. Tested new and/or upgraded hardware components forcompatibility with existing desktop and workstation configurations.Kept senior IT Specialists informed regarding installations, qualityof software, customer satisfaction, etcRite Aide Corp. (Contractor)Help Desk SpecialistCamp hill PAAugust 2009 to February 2011I Provided technical assistance and training to systems users.Responds to users' requests for assistance by phone and in person.Installed and modifies personal computer and network hardware andsoftware. Diagnoses hardware, software, and operator problems andtakes remedial actions or recommends procedural changes. Installed andconfigured peripheral equipment such as monitors, keyboards, printers,and disk drives. I loaded and configured operating systems andapplications such as word processing, database, and spreadsheetprograms. I have knowledge of employer's stand-alone and networkedpersonal computers and related peripheral equipment, and of commonlyused stand-alone and networked applications.Harrisburg School District (School District Closings)Harrisburg, PAInstructional Classroom Teachers AideDecember 2005 to July 2009Assist the teacher(s) in preparing materials, teaching aids, bulletin boards and equipment for direct instructional activity, including locating, copying, collating, distributing, and/or grouping materials supporting instructional activities planned by the teacher. Schedule space for specialized instructional programs and coordinate the arrangement of equipment, desks, tables, chairs, and activity areas. Examine short-and long---term unit plans prepared by the teacher and anticipate the need for specific supplies and materialsAssist the teacher in preparing for changing curriculum to meet the needs of students with diverse cultural and socio---economic backgrounds, learning styles, and special needs. Confer with teacher on progress of students.Professional ResponsibilitiesDemonstrate initiative in the performance of assigned responsibilities. Follow attendance, punctuality and other qualities of an appropriate work ethic. Ensure adherence to good safety standards. Model and maintain high ethical standards. Keep supervisor informed of potential problems or unusual events. Use effective, positive interpersonal communication skills. Respond to inquiries and concerns in a timely manner. Serve on school/district committees as required or appropriate. Follow federal andNavy Department of Defense (contractor)February 2004 to December 2005Carlisle PAComputer staging setting up software onto computers and setting up desktops and laptops with routers and switches, downloading classified information.Cingular Wireless, (layed off )Customer Service SalesJanuary 1998 to February 2004 Harrisburg, PAUpgraded hardware components forcompatibility with existing desktop and workstation configurations. Complete service in all areas of responsibility. Travel to different store locations, Delaware, Lancaster, Harrisburg, Philadelphia, Lebanon I would travel were I was needed.EDUCATIONAAA Truck Driving SchoolHarrisburg PAJanuary 2015 to Feb 2015Colorado technical University (Online)Colorado Springs.Major : criminal justiceJanuary 2013-ACADEMY OF MEDICAL ARTS AND BUSINESSHARRISBURG, PAProfessional Certification in computer programmingMinor in Computer ScienceSeptember 1991 August 1993DAUPHIN COUNTY TECHNICAL SCHOOLHARRISBURG, PAHigh School Diploma in Distributive Education and MarketingJune 1991 |