| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidatePage 1 of 2Candidate's Name
West New York, NJ Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARYStrategic, diligent, and client-focused Administrative Professional dedicated to discovering and catering to customer needs and delivering effective solutions to problems. Possesses excellent time management skills combined with knowledge of Business Administration, back-office functions, and consumer goods industries. Demonstrates solid multi-tasking capabilities and ability to operate successfully in various supporting roles. Exhibits strong follow-through with a team oriented attitude, and a commitment to achieving project goals. KEY SKILLS QUALIFICATIONSCustomer Billing Claims Coding Resolute Collaborator Flexible Initiative-Taker Resourceful Meeting Planning Data Entry Desktop Support Purchasing Microsoft Office (Word, Excel, PowerPoint, Outlook) Exceedra, SAP, SPS, & NetSuite Oracle & SharePoint Knowledge Smart Sheet IRI, Nielsen AMPS Planning & Payment Pivot Tables PROFESSIONAL EXPERIENCEAcosta Sales & Marketing Remote, FL & NCClaims Resolutions Analyst 3/2023 10/2023Customer Service Order Analyst 8/2022 2/2023Managed order exceptions daily to resolve failures for items, price, or allowances.Provided prompt and thorough communications with clients and customers.Communicated with management advising of any critical issues or opportunities.Participated in recurring client/customer calls, and supplied feedback and insight; provided reporting on orders when necessary.Advantage Solutions Remote & In-Office, Englewood Cliffs, NJ Deductions Analyst 10/2017 6/2022Assisted in clearing a record number of order errors for the client during first month managing workload.Cleared deductions and uploaded into E-doc; retrieved invoices from Wakefern portal.Recovered invoices from AMPS payment and memo to correct correspondence.Created reports and searched for backup; developed and worked with contracts; solved arising problems. CA Fortune East Region Montvale, NJBusiness Support Specialist 11/2014 9/2017Used SV Harbor to set new items, run reports, initiate price changes, and maintain files.Pulled weekly circulars to ensure new items ran for customers. Eastern Sales and Marketing ESM-Ferolie Montvale, NJ Funds and Natural Administrator 10/2009 11/2014Maintained files/documents, such as pricelists, promo calendars, and retail guidelines; created forms like edlps, ad programs and product introductions.Set-up new item forms, annual promo submissions, and maintain price changes.Developed monthly focus books, turnover forms, and case stacks for retail reps; provided monthly updates with advertisement notice, specials and new product bulletin.Conducted open audits with invoices and photos; entered promotions.Successfully planned and executed corporate meetings, lunches, and unique events for groups of 50 employees. Page 2 of 2Tree of Life North Bergen, NJAdvertising and Purchasing Assistant of Director 11/1989 10/2007Accrued revenue based on ads for distribution catalogs sent to clients for purchase.Negotiated or renegotiated contracts with suppliers, vendors, and representatives.Set up new items for customers and processed purchase orders; explained to customers specific types of advertising to help most effectively promote products or services.Drew up contracts for advertising work and collected payments due; created bi-annual advertising budgets.Planned and executed all aspects of a major office headquarter move.Increased office organization by developing more efficient filing systems and customer database protocols. EDUCATIONHudson County Community College West New York, NJCourses Completed in Communications & Language Skills First of School Secretarial Union City, NJSecretarial CertificateMemorial High School West New York, NJHigh School Diploma |
