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Click here or scroll down to respond to this candidateCandidate's Name
4061 Rustico Rd, Baltimore, Md 21220, Contact : PHONE NUMBER AVAILABLE Email : EMAIL AVAILABLE Objective : To pursue a position that offers advancement and growth. Employers:Acento Real Estate PartnersManager Assistant/ Lease consultantAugust 2019 to May 2021As a Manager assistant / lease consultant i was responsible for submitting and processing application based on qualifications, provided and updated information for marketing,sale, ordered/mained supplies, pulled reports and renewed leases, created and closed maintenance tickets, manage employees, made decisions regarding overseeing the community, collected and posted rent and utility payments, conducted inspections, updated files, maintained great rapport with residents and contractors. followed all safety and PPE procedures due to covid First Team Staffing:Bilingual Recruiter/ On Sight Rep:June 2018-June-2019I was responsible for recruiting candidates using Indeed, and referrals to interview prospects in person and over the phone that would meet our clients needs and expectations. I was also responsible for building my own pipeline of prospects. I conducted phone interviews, Drug Screening, Safety training, we were also responsible for helping with front desk answering multi line, coping, faxing, receiving office orders, marketing, on site-rep: making sure employees are clocking in on time, following up calls, maintaining and updating files, setting up pay cards etc.Westminster/Charlesmont & FontanaBilingual Lease ConsultantsJune 2017 -March 2018I was responsible for greeting possible prospectsDemonstrate community features, benefits, close sale, update availability report, rental history, submit applications, collected rental payments security deposit, and utility payments. EnsuredApartments is ready for move in, Conducted Inspections, an follow ups with prospects an tenants, Assist with renewals, typed up lease, utility addendums, updated move in documents in yardi, maintained & updated files, completed maintenance requests, outreach marketing,Utilize internet, excel, Microsoft wordConducted all business in accordance with policies and procedures and Fair Housing.Service Industries SolutionsBilingual Lead Recruiter(October 2014- December-2016Responsible for interviewing applicants qualifications, analyzing response, verifying references, matched qualifications to fit client's needs and expectations. Developed pipeline, updated job descriptions and specifications, Registered applicants at job sites, phone interviews, prepared and posted marketing, indeed, monster, Arranged 2nd Interviews appointments with Clients, conducted orientations and set up any training as needed to meet employers guide lines. Managed new employees, and front office, answered multi phone lines, fax, email, internet and company base programs to make sure files are updated according to processes and procedures.Morgan Properties/Oak Grove Apartment and Townhomes Bilingual Leasing ConsultantSeptember 2011- November 2013Set and cancelled appointments, emailed and followed up with possible prospects leads. inspected and mini modeled, processing applications, rented out apartments and townhomes, handled all leases and renewal agreements, collected rent payments. Updated system with tenants payments handled incoming faxes, mail, packages, handled all marketing with outside media and web sites, handled pulling keys for contractors and overseeing maintenance requests, attended all safety training classes. attended all meetings to improve on self goals, and compliance.Baltimore City Child Support EnforcementBilingual Customer ServicesJuly 2008- August 2011)Received calls from custodial and noncustodial parents, answered questions and provided information and educated on programs and services. Responded to request and /or took actions on accounts or applications; Followed standard procedures and scripted dialogue to ensure consistency and accuracy. Facilitating the conversation by soliciting needed information to clarify responses and address concerns. Managed customers inquiries with consistency and accuracy. Displayed excellent customer service skills. Skills* Bilingual in Spanish* Adaptability / Professionalism* Dependability / Motivational* Teamwork / Willingness to learn* Management skillsAwards and AchievementsReceived certificate of completion on:Ethics, Office Staff SSOP, Safety Series, Liability Insurance Compliance Course, and in the Fair Housing Course. |
