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EMAIL AVAILABLE PHONE NUMBER AVAILABLEFinancial Analyst Account Manager Staff Accountant Sales RepresentativeCore Competencies Include: Strong Analytical Skills, Advanced Microsoft Office Suite including Advanced Excel experience: Pivot Tables, VLOOKUPs and Charts, SAP, Great Plains, JD Edwards, AS400, QuickBooks, Salesforce, Oracle, Financial Planning & Analysis, GAAP Knowledge, Managed 10 team members as Business Development Manager ($20m project)EducationUniversity of MississippiBachelor of Business Administration in Managerial FinanceNorthwest Mississippi Community CollegeAssociate of AccountingExperienceFederal Express Ground 2023-presentWarehouse package handler and Quality AssurancePepsiCo 2022-2023Finance Management CoordinatorThe Coordinators primary role is to review aged receivables, identify the root cause of delinquent balances and reconcile customer accountsThey must partner with Customers, Sales, Delivery and Execution Teams and Technology Teams to analyze issues with financial operations and solve problems in a timely and effective mannerThey will contribute to the success of PepsiCo by driving cash flow and mitigating riskActively monitor aging and metric reports to identify riskAnalyze and resolve any skipped invoices, quantity shortages and pricing discrepancies with the appropriate internal and external business partnersPerform as primary owner of root cause resolution for customer exceptionsFedEx Services 2020-2022Revenue Agent Memphis, TNBuilt positive, repetitive rapport and relationships with various customers including small to large sized companies and corporations to research, discover and correct all variances in invoices versus payment amountAssisted customers with issues outside my scope of departmental duties after hours to increase customer trust and dependabilityActed as a team player to help on various projects in different departments which resulted in higher, more expedited customer satisfaction and increased return businessDecreased customer outstanding payables balances by 25% by working diligently with the customers and applying the correctionsFedEx Services Olive Branch, MSRecovery AgentSort and deliver packages to various areas in Olive Branch hubFedEx Services Olive Branch, MSPackage Handler-Unloading/Loading of packagesVera Bradley, Southaven, MS 2020 Retail Team LeaderState Farm, Collierville, TN 2019 Inside Sales Representative (Licensed Sales Agent)Account manager of existing customers by managing information collected to be accurate and all- inclusive which increased overall customer base by 30% due to having correct informationStrategically worked with the other agents on new and existing customers on new products as in determining which marketing strategies worked best. This collaboration of agents brought the State Farm brand to new 40% heights in the overall local market. The largest in the last decade.Participated in extra-curricular events sponsored by our local State Farm office (i.e. Germantown Horse Show, Germantown Community Homerun Derby, etc.) These face to face events led to 15% increase in overall leadsAssorted Retail Sales Positions: 2015 2018White House Black Market, Collierville, TNChristopher & Banks, Collierville, TNSales AssociateDillards, Collierville, TNSales AssociateNet Integration Inc., Memphis, TN 2013 - 2014Sales and Marketing RepresentativeDesigned and implemented new IT Management sales strategy resulting in a 20% increase in client base for 4th Quarter 2013Created data set (200+businesses) using CRM which resulted in a $50k revenue increase and 10% net margin increaseSold hardware in excess of $40K which increased revenue over $100K YTD and increased profit margins by 10% (Sept 2013-Dec 2013)Increased Monthly Recurring Revenue (MRR) by $2KAchill Computer Services, Inc., Collierville, TN 2013Sales and Marketing RepresentativeExpanded skillset by learning IT sales & marketing through training and networking eventsCoordinated with the local Chambers of Commerce to obtain mailing list and marketed to those businesses (Collierville, Germantown, Memphis and Olive Branch)Increased Monthly Recurring Revenue by 10% and increased new sales by 15% ($35K)Pinnacle Airlines Corporation, Memphis, TN 20122013Staffing Analyst (company restructure / move to MN)Collaborated with Senior Management including various departments (Flight Operations, Inflight, Human Resources, Finance, etc.) to re-allocate total headcount of 2800 pilots, 2100 Flight attendantsWorked on a team to organize the bid process to rearrange pilots from base to base using longevity and misplaced flight attendants as determining factors. The outcome of the bid award process was a decrease of pilots from 2800 to 2100 and decrease of Flight Attendants from 2100 to 1700 due to eliminating 2 different aircraft.This significant revision to the airline saved the company over $1M in salaries and benefitsExcelled in Competency with spreadsheets & financial modelingServiceMaster-Furniture Medic, Memphis, TN 20072012Business Development ManagerDeveloped and maintained professional relationships with over 100 franchise ownersProven ability to work well with others and communicate well in a high stress environmentPrepared and presented PowerPoint presentations on topics related to new franchise owners regarding business strategies, maintaining economic stability and establishing financial growth as a successful business ownerDesigned financial review strategies with Furniture Medic owners to include financial forecast models and established a blueprint to assist their growth plansDeep analytical skills summarized historical franchise information and coordinated all communication with Senior Management and Legal Counsel on franchise terminationsFinancial Analyst IEstablished professional relationships with new and existing SMClean, AmeriSpec and Furniture Medic franchise owners regarding financingSummarized the analytical findings based on business and personal financial statements and presented to Senior ManagementIntegrated recommendations to Senior Management in the decision-making processDelivered customer service at a high level of excellence and performed multiple tasks within short deadlinesCollaborated with the Market Expansion Sales team by analyzing prospect data and delivering an expeditious response about potential ownersAssisted in acquiring numerous high-level franchise owners, bringing in those who generated $1M and greater in gross annual revenue with award winning performances |