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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPhone-PHONE NUMBER AVAILABLEPROFESSIONAL QUALIFICATIONS:Provide quality customer service, effective communication, and phone etiquette. Knowledgeable, and experience in multiple phases in the insurance fields using several software programs such as Selerix, Common Sense, Unum, Ultipro, Allstate, Employee Navigator, Paycom, PlanSource Paycor, Dayforce Empyrean, Compass, United Health Care, Trustmark, TransAmerica ADP, EASE etc. resolved IT issues for various Claims, Experience with HRA, FMLA, FSA, HSA, COBRA, Short Term Disability, medical underwriting, Assist with P& C Claims Issues. FFM Certified assist with ICHRA. EDUCATION:Cuyahoga Community College-Eastern CampusMajor: Business Administration-Associates of Applied Business Degree WORK EXPERIENCE:The Alera GroupEmployee Benefits Coach-Lake Mary Fl Extension of Human Resource to educate employees with resolving complex internal human resources issues while navigating through multiple benefit platforms. Helping employees with various benefits claims issues, QLE, HSA, FSA, New Hire Onboarding, billing.Decisely Insurance-Alpharetta, GASenior Benefits Administrator- Served as point of contact with benefit administration, annual enrollment, and daily enrollment for medical, dental, voluntary benefits. Assisted clients with IT error messages, passwords, billing, claims, benefits, I-9, QLE, other duties etc.. Candidate's Name PHONE NUMBER AVAILABLE Page 2Ward Service-Columbia, SCInsurance Benefits Counselor- Assisted and enrolled state employees with their medical benefits, and voluntary products for STD, LTD, various life insurance policies, cancer, and critical illness products using Selerix, My Benefits, Trustmark, Allstate, and Unum software. Workplace Solutions-Columbia, SCOn-Call Insurance Benefits Counselor- Educated, enrolled, and case managed employees about their medical and voluntary benefits using Unum or ING software for various companies and multiple industries.Willis Towers Watson-Chicago, ILBenefits Specialist- Enrolled, educated, and assisted employees in their core, and worksite products using Unum, Common Sense, Plane. Biz, ADP system, Voya, UltiPro, Navigator system etc.. Either face to face, virtual, or a call center setting. Celaris Brokerage-Cleveland, Ohio NovemberAdministration Specialist II- Interacted with carriers, brokers, sales and service, and support staff electronically processing health insurance policies for group and individual enrollment in a timely manner for a book of over 1700 agents and agencies using the carriers software. Worked as a liaison between licensing, quoting department, assisting sales, service, and support staff with medical prescreen underwriting, quoting, and rating for multiple health insurance carriers, and assist with some claims or billing issues, and renewals. Assisted with new hire orientation, and open enrollment process Interacted with employees to help resolve record time keeping issues. Composed, and typed confidential letters for Human Resource. |
