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Inside Sales Support Resume Lisle, IL
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Title Inside Sales Support
Target Location US-IL-Lisle
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SummaryWith seven years of experience in ocean import logistics and operations coordination, onshore (domestic) import logistics coordination, and inside sales support, I have developed a strong expertise in the business of Logistics and shipping ocean freight transport, particularly with container ships. In addition to my logistics background, I am also ESL qualified and have over four years of teaching experience at an educational institution. Prior to my teaching experience, I worked as a video game tester, ensuring the flawless functionality of games before they were released to the market. I am also Bilingual in English and JapaneseExperience:August 15th 2023-November 2023RXO LogisticsCustoms entry writerTo prepare customs documentation and ensure that all shipmentsmeet all applicable laws of import and export goods.April 4th 2022- Aug-2022Ocean Network Express Lombard, ILDispatch/Cargo ManagementCoordinates and ensures cargo moves via designated vendors andthe most efficient routings. Develops and maintain good workingrelationships with motor carrier partners. Communicate cross functionallyto eliminate controllable access costs.Dec 2018 - 2021Smile International Tokyo, JapanElementary school English teacherIchinoe English RoomEnglish conversation teacher for teenagers and adultsOct 2018 - November 2019Video Game Tester Tokyo, JapanKey Words Studiostest video games to detect bugs and errors in different levels of the game.Working alongside game designers and programmers to ensurea game works flawlessly before they send the game out to the market.Tokyo, JapanMay 2014 - Oct 2018 Tokyo, JapanEnglish TeacherSunshine International SchoolElementary English School TeacherTeaching First Grade classessubjects include elementary math, science, reading comprehension andspelling.Planning and preparing lesson plans, assign and grade lesson work,homework and test. Manage student behavior in the classroom byestablishing and enforcing rules and procedures. As well as observingand evaluating the students performance and development.2013(seasonal/contract/temporary)Target Design Graphics Naperville, ILChecking/counting to make sure the correct apparel was received andcorrect/ also making sure the apparel is shipped in timely mannerbefore cut-off date. Tracking and tracing as well as making sure thecustomers` accounts are up to date.Aug 2004- Aug 2011Import Coordinator/Operations/Domestic Imports/Inside salesK-Line America Corp. Lombard, ILImport Coordinator/OperationsTo coordinate shipments successfully and safely from overseas to theU.S. for accounts such as Toyota car parts, Kawasaki motorcycleparts, Subaru car parts, Ford car parts, McDonalds, Major Liquor andWhisky accounts, Kubota construction etc.Dealing with the U.S. customs Border patrol, the U.S. Hazardous,also to disburse them throughout the U.S. once arrived within the US,tracking and tracing, equipment dispatching, pick up number issuing,dispatching to truckers, guiding customers with their shipment transittime process, guiding truckers on specific delivery instructions,working to coordinate flowing port departures, rail departures andarrival in timely manner/ Providing customer service to internaldepartments and overseas affiliates/clients. Maintain import data andverify information accuracy.Having conferences to discuss different solutions to make the jobmore successful as well as cost efficient. By gaining much experiencewithin ocean imports, maintain healthy relationships and becoming thepartial main contact for imports. I also moved along to the followingdepartments:Domestic ImportsMainly focusing on the efficiency of equipment movement, containerefficiency and movement to facilitate good inventory management, aswell as ocean imports within the United States only/domestic. Also, stillhelping out with International ocean imports when needed.Inside salesQuoting/Adjusting rates for Ocean Import/Export shipments, updatingCustomer Service contracts(Provide import estimates and informationregarding importing into the United States via ocean), Research accountsto identify the key players, communicating with high profile clients,guiding and supporting clients during all stages of a sale, keepingaccurate records of sales and activities, As well as maintainingDomestics and international ocean import duties when possible andneeded.Education:December- 1998- September- 2003College of DuPage Glen Ellyn, ILCompletion, CompTIA Network Certification, 12HR ESL Certificate.Mar 2011  Feb 2012Howard area community center and education Chicago, ILCompleted a 12hr ESL tutoring class,Certificate of ESL tutorESL /daily living assistance tutor.Visa status: Japanese Permanent Visa/ US CItizen

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