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Click here or scroll down to respond to this candidateCandidate's Name
Orlando, FL Street Address C: PHONE NUMBER AVAILABLE E: EMAIL AVAILABLESummaryReliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.Responsible and friendly sales associate able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player capable of working well independently.SkillsRetail loss preventionMerchandising knowledgeDispute mediationRetail brand promotionsCash handling accuracyInventory control proceduresRelationship sellingExcellent communication skillsVerbal/written communicationReliable and punctualTime management abilityOutgoing personalityActive listeningMoney handlingInventory managementResults orientedStrategic planningEnergetic self-starterDocumentation and recordkeepingB2B sales and customer serviceCash register operationCustomer serviceCustomer- and service-orientedRetail merchandising expertiseProduct SalesSales expertiseSuperb time managementAccurate money handlingWritten and oral communication skillsPOS system operationListening skillsTeam player mentalityExperienceSALES ASSOCIATE 04/2018 to 01/2020Auto Zone - Orlando, FLMaintained knowledge of current promotions, exchange guidelines, payment policies and security practices.Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.Kept apprised of emerging trends and provided informative customer service to assist in product selection.Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.Mentored team members in mastering sales techniques to consistently exceed objectives.Offered product and service consultations and employed upselling techniques.Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.Processed orders through system and coordinated product deliveries.Sold various products by explaining unique features and educating customers on proper application.Stocked shelves and supplies and organized displays to focus customer attention on specific items.Helped customers sign up for loyalty programs and submitted completed paperwork.COOK 08/2014 to 11/2019Pizza-hut - Orlando, FLMaintained consistent quality and high accuracy when preparing identical dishes every day.Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.Set up and performed initial prep work for food items such as soups, sauces and salads.Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.Garnished and arranged dishes into creative presentations to delight patrons.Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses.Mixed, weighed and proofed ingredients to match exact recipe formula.Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes.Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving.Operated all kitchen equipment safely to avoid injuries.Collaborated closely with food and beverage leadership to conduct staff meetings and resolve service, product and personnel issues.Identified opportunities to increase revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction.Measured and regulated oven, broiler and roaster operations for cooking at correct temperatures.Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.Interacted professionally and effectively with wait staff regarding special orders for customers, including those with food allergies and gluten intolerance.Replenished food items from inventory and rotated ingredients to use oldest products first.Chopped, diced, and sliced vegetables and fruit ahead of busy periods, including dinner rush.Enforced proper sanitation practices to prevent spoiling or contamination of foods.Precooked certain items during slow periods to reduce wait times at lunch and dinner rush.Precooked garnishes such as bacon pieces for later use to top off fresh dishes.PILE DRIVER 02/2017 to 04/2019Sgl Constructors - Orlando, FLDirected day-to-day operations to keep teams on schedule.Operated equipment such as front-end loaders, skid steers and mini excavators to carry out diverse project needs.Used torches to cut metal and weld pieces in accurate and highly durable arrangements.Rigged and unrigged equipment such as cranes with complete safety compliance to protect workers and equipment.Unloaded pile from trucks and barges and arranged in optimal configurations for job needs.Maintained tools, equipment and work sites.Managed product testing processes with staff engineers.Assisted large crews in erecting, repairing and wrecking of buildings and bridges.Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.Implemented site safety programs in accordance with contract requirements and applicable regulations.Continually cleaned work areas and equipment.Managed inventory, maintained equipment and cleaned work areas.Used hand tools to mount, install, and secure tools.Oversaw proper packaging of products.Assisted with project and site-related objectives, including acquisition, operating financing, financial controls, systems integration, and audits.Maintained site safety and aligned work with budget, schedule and applicable building codes.Verified that machine setups conformed to specs.Planned work and determined appropriate tools and equipment.Arranged and stored materials, machines, tools and equipment.Oiled and cleaned machines and added coolant to machine reservoirs.Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.Used pick and shovel to dig, spread and level dirt and gravel.Maintained inventory for central warehouse of tools and supplies.SALES ASSOCIATE 10/2014 to 03/20187-Eleven - Orlando, FLMaintained knowledge of current promotions, exchange guidelines, payment policies and security practices.Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.Kept apprised of emerging trends and provided informative customer service to assist in product selection.Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.Mentored team members in mastering sales techniques to consistently exceed objectives.Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.Processed orders through system and coordinated product deliveries.Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.Coached team members on security risks and loss prevention to aid in mitigating store theft.Stocked shelves and supplies and organized displays to focus customer attention on specific items.Observed customer behaviors to identify security threats and escalate concerns to supervisors.Demonstrated products to customers, discussed features and redirected objections to capture sales.Helped customers sign up for loyalty programs and submitted completed paperwork.Recommended merchandise to customers based on needs and preferences.Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.Recommended optimal merchandise based on customer needs and desires.Stayed up to date on store promotions, payment policies and security practices.Educated customers on product and service offerings.Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.CREW MEMBER 02/2002 to 03/2018Wendy's - Orlando, FLKept gear and equipment in good working order by conducting inspections and completing minor repairs.Monitored business levels and realigned team positions to provide optimal coverage for customer demands.Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.Reacted calmly and efficiently in emergency situations, closely following protocols and maintaining productivity.Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.Sanitized equipment and decks after each shift to remove leftover fish and carcasses.Brought in loads for sorting, storage or disposal according to quality categories.Kept detailed production reports of daily progress to identify areas for improvement and maximize productivity.Identified unacceptable work or materials and independently corrected problems to keep operations on-target.Upheld high standards of productivity and quality in all areas of operations.Handled escalated customer complaints to provide full resolutions and promote loyalty.Inspected equipment and completed basic repairs to maintain functionality.Assisted management with monthly inventory control and weekly stock ordering.Kept activities moving smoothly by coordinating schedules and personnel.Observed safety precautions and practices when using heavy machinery and equipment.Education and TrainingDr. Phillips High School - Orlando, FL High School Diploma05/2003 |
