| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Back Desk RepresentativeKansas City, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECall Center Representative with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette. Authorized to work in the US for any employerWork ExperienceAssembly Line WorkerFord Motor Company - Claycomo, MOMarch 2021 to February 2023Worked on truck ND trim side of the plant, Worked on the right side of the truck. Machine Operator/PackerIpl Plastics - Kansas City, MOSeptember 2020 to January 2021Molding machine,nd packaging.Package HandlerSioux Chief Manufacturing - Grandview, MOJuly 2019 to December 2019Packaged paint cans, RF Scan, had to keep my area clean. Forklift OperatorNeovia Logistics Services, LLC - Grandview, MOFebruary 2016 to March 2018Cross docking, make sure that the product is properly filed. Package HandlerCKS Packaging - Kansas City, MOApril 2016 to December 2017Packaged up plastic bottles, made sure that the product was properly stamped. Back Desk RepresentativeOperation Breakthrough - Kansas City, MOJanuary 2010 to December 2011Loading Children on and off there school bus. Receiving donations and sorting through them. Answering incoming calls.Clerical Office AssistantDon Basco Charter High School - Kansas City, MOApril 2008 to August 2011Assistant the administrator's staff. Assistant fellow student body. Customer ServiceAT&T - Lees Summit, MOMarch 2006 to November 2008Receiving inbound calls from existing customers that line. Responsible for calling customers back to verify customer issue was resolved. Ability to except transferred customers where had ability to better assist the customer and determine proper actions.EducationHigh School Diploma in BasicDon Basco Charter High School Kansas City - Kansas City, MO 2004Skills Warehouse Associate Picker Packer Shipping Order Puller Unloading General Labor Loading Shipping Receiving Forklift Manufacturing Experience Warehouse Experience Manufacturing RF Scanner Phone Etiquette Machining Microsoft Word Reach Truck Quality Inspection Order Picker Pallet Jack Mechanic experience Assembly Quality control Manufacturing Forklift Assembly Customer service Cash handling Cash register Heavy lifting Sales Custodial experience Janitorial experience Commercial cleaningCertifications and LicensesForklift CertifiedApril 2016 to PresentCertified Forklift OperatorAdditional InformationSkillsTen years of dedicated successful customer service. Four years committed debt collecting experience.Dependable and very flexible.Committed to maintaining data integrity.Exceptional workflow management.Multi-line phone operation proficiency.Loyal to customers making sure satisfied.Timpani Contact Center software proficiencyPersuasive speakerCall center metrics decoding aptitudeAdheres to customer service proceduresFamiliarity with Key Performance Indicators (KPIs) |
