Candidate Information Title Customer Service Medical Office Target Location US-TN-Estill Springs Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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SUMMARYHardworking and reliable worker with strong ability in customer service and inventory.Offering respect, courtesy and dedication. Highly organized, proactive and punctual with team-oriented mentality. Able to lift up to 60 lbs. more if team lifting. Able to carry out duties in a timely manner. Trained in Medical Office Admin. through an online degree. Trained and Certified Nursing Assistant at NHC Tullahoma, TN. Spouse of a United States Marine Corps honorably discharged in 2016. EXPERIENCERaineys Place Dog Grooming - Dog GroomerManchester, TN  07/2016 - CurrentCONTACTEMAIL AVAILABLEPHONE NUMBER AVAILABLEEstill Springs, TN 37330SKILLSShawna EvansDeveloped long-term relationships with clients and bonded with animals through regular contact. Supported animal health by keeping areas clean, neat and properly sanitized. Bathed approximately [5] animals per [5] hour shift, these numbers increase and decrease according to type of dog and service needed.Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems. Created consistent workflows by assisting with washing, drying and folding duties. Washed, groomed and trimmed each animal to enhance coat health. Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.Observed animals and conducted examinations to identify signs of injury, illness or disease. Unloaded and organized supplies and product inventory. Walked animals outside to avoid accidents in play areas or bedding. Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.Isolated animals with potential contagious diseases to reduce infection risks and monitor disease presentation.Examined animals for injury or illness and documented symptoms for veterinarian review.Laundered soiled animal bedding immediately to reduce infection using appropriate chemicals. Flea Dip Application Nail Trimming Breed-Specific Grooming Relationship Building Grooming Area Sanitation Customer Service Proper Animal Restraining Flexible Schedule Coat CareVerbal and WrittenCommunication Animal GroomingFacility Laundry andCleaning Decision Making Medication Documentation Work Prioritization Pet Owner Advisory Treatment Documentation Appointment SchedulingInformation Collection andRecording Equipment Disinfection Illness and Injury DetectionAnimal QuartersMaintenance Microsoft Office Critical Thinking Animal ObservationsInterstate Liquors - Sales ClerkManchester, TN  03/2019 - 07/2022EDUCATION AND TRAININGHigh School DiplomaCoffee County Central HighSchoolManchester, TN  05/2009Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.Completed owner paperwork and obtained information regarding possible allergies, potential aggressive behavior, preferred food type and owner contact details. Delivered excellent service to pet owners to drive repeat business. Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided. Kept dogs safe by remaining alert to environmental conditions and nearby animals. Walked dogs while enforcing good behavior and manners. Responded to customer questions about products and services. Prepared products by adding tags and readying pallets for restocking. Greeted customers upon entrance and handled cash and credit transactions. Put new merchandise on shelves and racks in attractive arrangements. Removed expired and overripe items to provide freshest options and eliminate health risks. Assessed floor displays to restock merchandise.Delivered high-quality customer service through deep commitment to knowledge and performance. Assisted customers with product, promotion, and policy information. Operated cash registers, scanners and computers to itemize and total customer purchases.Maintained and organized store displays to enhance product visibility and expedite product location activities. Processed payments and bagged items for customer check out. Supported customers by phone regarding store operations, products, promotions and orders.Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.Maintained front check out area to keep traffic flows running smoothly and efficiently. Pushed carts and loaded customer purchases into vehicles. Updated pricing and sales signs to promote merchandise. Secured products during transport to prevent damage. Facilitated inventory and stock management to replenish inventories and minimize excess.Scanned merchandise barcodes and bagged items using appropriate strategies for each type. Maintained current and accurate inventory with cycle counts and audits. Followed instructions to properly arrange merchandise items. Checked delivered merchandise and order information to verify shipment accuracy. Answered questions and inquiries per shift regarding products, prices and availability. Identified and quickly handled spill clean-up.