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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Saint Paul, MN Street Address
Dear Hiring Manager,Im writing to express my interest in the position advertised as being available at this time. As a skilled professional, I offer 20 years of experience with customer service. I am a hard worker, dedicated, and compassionate. Now I would like to bring my expertise to work for you.My background demonstrates a results-driven attitude with proven abilities in being a fast learner, have dedicates customer service skills, and I work well with others. I have developed an outstanding track record of delivering significant results for my previous employers. Let me briefly highlight some of my accomplishments, which are proven examples of what I have to offer: Training in Microsoft Word and Excel Dedication to getting tasks done Customer Service skills include easy to talk to, friendly voice, understanding demeanor, good listener.I am regarded and respected as a valued team member with a career that exhibits self-motivation, creativity, exceptional attention to detail, and initiative to exceed goals. With a solid history of success behind me, I am confident I will bring these qualities and more to your company.The accompanying rsum can serve to provide you with far greater details of my background and what I have to offer. I will contact your office in a few days to inquire about a meeting. I look forward to speaking with you soon and can be reached directly at PHONE NUMBER AVAILABLE Thank you for your time and consideration. Sincerely,Candidate's Name
Candidate's Name
693 Jenks Ave St. Paul, MN 55106PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveI am currently seeking a job opportunity in a work from home atmosphere or an atmosphere that will keep me busy and dedicated. By providing dedicated quality customer service, clerical duties, and problem solving, I am interested in using these skills towards a profession that is needed. I am also looking for a change from working in Veterinary Medicine and a toxic atmosphere.Key Qualifications Twenty years of experience as a Certified Veterinarian Technician Highly motivated and experienced in the veterinarian field Dependable Hardworking Multi-tasker Great people skills, communication skills, and work ethic Work ExperienceEstes Express Lines New Brighton, MN 55112 May 2023- Current Appointment Clerk/ Customer Care Scheduled freight appointments currently at terminal Pre-appoint freight in its way into the terminal Answered phones and helped with vendors or customers questions Help find or track a delivery Type any specific its needed for the deliveryAnimal Emergency and Referral Center, Oakdale, MN August 2022- May 2023 Certified Veterinary Technician in Neurology As CVT in the Neurology Department, I was responsible for checking in clients for their consultations, MRIs, and/or follow up appointments. I was responsible for getting a full history on this patient along with going over the expectations of the visit and estimates for MRIs/surgery. I was responsible to check the clients history that we had received prior to the appointment and prepare what estimates needed to be gone over. It was also my responsibility to check the emails, call in and/or fill any prescriptions, call owners and get a history about the concerns they may have been reaching out to the neurologist about, and put all those pertinent medical information in the patients medical record. I consulted with the neurologist with any questions or concerns the clients had of their pets and communicated the recommendations to the client. I assisted the neurologist during the consultation exams by obtaining the patients vitals and putting them in the medical records. I discharged patients that were dropped for an MRI or surgery and went over the instructions with the owner. I answered any questions they may have had and discussed care options for at home. I assisted them with helping bring their pet to their vehicle if needed.Cocos Heart Dog Rescue, Somerset, WI February 2022- August 2022 Certified Veterinary Technician As a CVT, I am responsible for the same surgical duties as I have been in the past at previous clinics. I am also responsible for cleaning and packaging the surgical instruments properly, making sure they are sterilized appropriately. I also do the monthly autoclave cleaning. In the morning before appointments it is my responsibility to get the surgical cleaning bins set up, helping with getting the patients checked in for their surgery and helping getting patients checked in for their doctor visit. In the evening I help checking out that patient with their foster and go over home care with their medication. My other duties include answering the phone when needed, checking email/voicemail and answering questions they may have. I also schedule appointments as needed. My favorite heartwarming part of being a CVT is helping the animal with the care they need. A lot of the dogs that come in are extremely grateful for the human contact and knowing Im apart of helping that pet get their care fills my heart. Life Care Animal Hospital, St. Paul, MN August 2021- February 2022 Certified Veterinary Technician As a CVT, I am responsible for helping in surgery with inducing, monitoring anesthesia, surgery set up, and patient care after surgery. I am also responsible for checking in the patients for their appointments, asking pertinent information at checking, placing charges, drawing blood, running in house labs, taking X-rays, placing iv catheters, performing dental cleanings, and dental cleanings. For other duties that I am responsible for include, answering the phone, scheduling appointments, go over medication with the owner and discharge instructions, place charges in the computer, fill medications, and getting a client checked out with their appointments, medications, or pets food. The best part about doing this job is helping the pet with what needs they need. Taking care of the pet, helping them stay healthy, and helping them get better. I also love helping a scared animal gain a humans trust. Seeing them realize we are not all bad and warming up to my touch is one of the main reasons I came into this field. St. Francis Animal and Bird Hospital, Roseville, MN September 2015-August 2021Certified Veterinary Technician As a CVT I am responsible for rotating weekly through multiple tasks and responsibilities. These tasks and responsibilities include administrative duties such as greeting clients at the front desk, checking clients in for their pet's appointment, getting a history from the client on the purpose of the appointment, answering the phone to schedule appointments or help clients with questions and concerns, leaving messages for veterinarians, notifying veterinarians if the message was to be addressed immediately, getting clients checked out for their appointments and going through past charges to make sure the pet's medical history was updated accordingly to the scheduled appointment. Other tasks and responsibilities include taking X-rays, sending X-rays to the radiology specialist, giving treatments such as giving medications or fluid therapy to in-hospital patients, monitoring anesthesia in surgical procedures, preforming prophylactic dental cleanings, taking dental X-rays, placing an IV catheter, drawing blood specimens for laboratory tests, packaging up laboratory specimens to be sent out, preforming laboratory tests in the clinic, restraining for a veterinarian when needed, and cleaning areas of the clinic when needed.Northeast Residence, Inc., Little Canada, MN October 2001 to January 2021 Personal Care Attendant I am responsible for helping individuals with disabilities to maintain and live a healthy, happy life. By doing this I help them with their personal hygiene, daily tasks such as chores, and help them enjoy daily life activities. Stillwater Veterinary Clinic, Stillwater, MN November 2011 to September 2015 Certified Veterinary Technician/Receptionist I started this position as a receptionist three days a week and a Certified Veterinary Technician one day a week. With more experience my schedule adjusted to working as a CVT three days a week and a receptionist one day a week. As a receptionist, I was responsible for answering phones to schedule appointments or address questions and/or concerns a client may have. I was also responsible for leaving messages for a specified veterinarian when a client calls. My responsibilities while greeting the clients were to get them checked into their appointments and verify the purpose of their visit. Filing charts after checking out the client and pulling charts for the following scheduled appointments were also a part of my receptionist duties. As a CVT I was responsible for getting clients in a room for their appointment, getting vitals and a history on their pet, helping a veterinarian restrain the animal while they do a physical exam, restraining the animal for lab procedures, drawing blood, placing an IV catheter, reading laboratory results of specimens, taking X-rays, monitoring anesthesia, performing prophylactic dental cleanings, setting up for surgical procedures, cleaning up after surgical procedures, cleaning the exam rooms, cleaning the lab area, cleaning the X-ray room, etc. I gained some reproduction knowledge while working at Stillwater Veterinary Clinic. I learned how to restrain for a side by side artificial insemination, I learned to count and analyze canine semen, along with gaining some knowledge on blood tests ran. I also learned how to catch puppies during a cesarean on a dog.Maplewood Pet Care Clinic, Maplewood, MN January 2004 to November 2011 Certified Veterinary Technician/Receptionist As a CVT my responsibilities included assisting the Veterinarian with restraining the animal during physical exams and giving vaccines, drawing blood and retrieving other specimen samples for lab work, following up with lab tests, placing IV catheters, monitoring the patient while under anesthesia during surgery, performing prophylactic dental cleaning and polishing, administering treatments and medications to patients and going over medication dispensing instructions to the patients' owners, performing and processing radiographs, cleaning duties throughout the entire clinic. As a receptionist, I was responsible for answering the phones, scheduling appointments, filing client charts, helping clients checkout of their appointments, stocking shelves with merchandise and or food items, along with cleaning the receptionist area.EducationAssociates of Applied Science in Veterinary Medicine 2001 to 2003Argosy University/Twin Cities Education in small animal medicine, large animal medicine, aquatics, exotics, wildlife, and zoology.High School Diploma June 2001North St. Paul High School Received my High School Diploma.ReferencesNancy CampbellNortheast Residence SupervisorPHONE NUMBER AVAILABLEJennifer UrbanValley Creek Animal Hospital (current owner, DVM)Stillwater Veterinary Clinic (past co-worker, DVM) PHONE NUMBER AVAILABLEAnne LutzStillwater Veterinary Clinic (past co-worker, CVT) PHONE NUMBER AVAILABLELisa StevensLife Care Animal Hospital (current, CVT)Maplewood Pet Care Clinic (past co-worker, CVT)PHONE NUMBER AVAILABLEPatricia NovakSt. Francis Animal Hospital (past co-worker, DVM)PHONE NUMBER AVAILABLEKelsie HinesCocos Heart Dog Rescue Veterinary ClinicAnimal Emergency and Referral Center (current co-worker, CVT) PHONE NUMBER AVAILABLEJoe BarretFriendPHONE NUMBER AVAILABLE/pre> |
