Candidate Information Title Customer Service Marketing Representative Target Location US-NC-Waxhaw Email Available with paid plan Phone Available with paid plan

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STACIESILVERMANSS Charlotte, NC Street Address ,PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYExceptionally focused and innovative Field Marketing Representative with stellar customer service and high level management skills. Adept at explaining complicated concepts and data in a clear and accessible manner to clients and colleagues. Effective multitasker able to bring multiple account projects to completion with complete cost- effectiveness and accuracy. Core Qualications Manage and executed corporate marketing and account goals Develop new accounts and grow existing customer base Maintaining relationships with existing customers through weekly communication Addressing customer concerns and identifying customer needs and solutions Deliver sales presentations in a professional and effective mannerSKILLS Communication  Problem Solving  Organization Accountability  Adaptability  Time ManagementEXPERIENCEField Marketing Representative/ Management January 2019 - Current Tiffs Treats Charlotte, NC Build and develop relationships with new and existing customers Manage a team of 10+ direct reports focusing on high level customer service Prepare marketing design, schedules, product solutions and marketing events Analyze market, research potential clients Lead sales presentations and key follow up to drive sales and marketing plans Sales and Marketing Representative January 2005 - January 2019 Grand Step(HK) LTD New York Supervised established client accounts- contacted clients regularly to establish effective working relationships Wrote concise and effective customer proposals- prepared sales product and presentations Researched potential customers and potential prot Checked quality of account services- made regular status reports, follow ups and closings Strategize and implement an effective marketing plan Lead training for new division employees 4Sales Representative January 1994 - January 2005Sysco Food Services St. Charles, Mo. Prepared action plan and schedules- participated in marketing plan design, execution and product solutions Participate in trade shows and marketing events Perfected knowledge of products, markets and sales strategies Handled and resolved customer complaints and concerns Worked with company staff to effectively close sales, sales management, logistics, marketing and tech solutions EDUCATIONBA - Business AdministrationUniversity of Missouri, St. Louis