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Toms River, NJEMAIL AVAILABLE PHONE NUMBER AVAILABLEHighly motivated and results-oriented professional with a diverse background in exceeding customer expectations across multiple industries, including recruitment, real estate, construction, and retail leadership. Leveraging strong communication and interpersonal skills, I excel at building rapport with clients, providing personalized guidance to address their unique needs, and fostering long-term relationships. My customer-centric approach ensures positive experiences and fosters brand loyalty.Goodwin Recruiting, Manchester, NH (Remote) 2022-PresentSr. Recruiting PartnerProficient in all aspects of full-cycle recruiting, including job ad placement, interviewing, vetting, appointment coordination, and offer negotiationProvides personalized guidance and support to clients in navigating job titles, descriptions, salaries, and strategic hiring decisions, ensuring alignment with their specific needs and fostering long term relationshipsBusiness development strategies including leveraging networking, client referrals, job boards, and market research to identify and secure new client partnershipsRecognized by peers for excellence in recruitment, nominated for multiple core value awardsKeller Williams, Point Pleasant, NJ 2022-PresentRealtor Associate (Part time)Cara Realtors, Brick, NJ 2018 2022Realtor Associate (Part time)Facilitate real estate transactions between buyers and sellers of both residential and commercial propertiesCultivated strong client relationships and facilitated seamless real estate transactions by providing market analysis, client presentations, and comprehensive supportBuild a solid network of professionals including lenders, attorneys, and title companies to streamline transactions and provide comprehensive support to clientsRemains up to date on market trends and changes in legislation through continued educationB Contracting, Toms River, NJ 2015 2022Operations ManagerManaged oversight of business operations encompassing administrative tasks to installation proceduresHuman resource activities such as recruiting, conducting interviews, extending employment offers, and payroll processingProspected new business opportunities, prepared bids, and skillfully negotiated agreements for servicesMaintained financial records by tracking expenditures, procuring supplies and materials, generating detailed reports, and collaboration with accounting professionalsProvided on-site supervision, ensuring adherence to safety protocols and assuming the role of acting "Safety OfficerInstallation of air conditioning systems and compiling of both informational and maintenance manuals for dissemination to customersCuzzins Pizzeria, Silverton, NJ 2012 2022Assistant Manager (Part Time)Managed full restaurant operations including recruiting, training, scheduling staff, accounts payable and receivables, overseeing food preparation, adherence to safe-food handling practices, sanitation protocols, and customer serviceEnhanced customer satisfaction and revenue growth through the strategic implementation of social media channels, and partnerships with local businesses for catering services, resulting in increased brand visibility and customer engagementReduced turnover rates by implementing initiatives to boost employee morale and foster a positive work environmentExpanded business opportunities through strategic partnerships with local businesses and organizations for event catering servicesImplemented new processes and procedures to optimize business operationsAdvance Auto Parts, Toms River, NJ 2013 2015General ManagerLed a high-volume location to exceed KPIs and deliver exceptional customer service, fostering a culture of excellence and driving significant increases in B2B sales and customer satisfactionManaged onboarding processes, including background checks, drug tests, and paperwork, while ensuring compliance with labor regulations such as FMLA and worker's compensationUtilized sales data analysis to forecast future scheduling needs, ensuring adequate staffing levels to meet demandSuccessfully grew direct reports from 10 to 30 within a single year; implemented comprehensive cross training programs and facilitated employee promotions to leadership rolesSkills/CertificationsNJ Licensed Notary HOA board member CommunicationAttention to detail Customer service Salesforce/CRMLeadership Problem solving AdministrativeMS Office Suite ATS LinkedIn recruiterGoogle drive Seamless CalendlyEducationMaster of Science in Management & Leadership Western Governors UniversityBachelor of Science in Business Management Monmouth University |