Candidate Information Name Available: Register for Free Title Customer Service Bilingual Spanish Target Location US-NY-Bronx Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Street Address  Bradford Avenue apt 2BBronx NY Street Address
PHONE NUMBER AVAILABLE EMAIL: EMAIL AVAILABLEOBJECTIVE: Seeking a position that will enhance my extensive customer service skill sets. Possess strong analytical,organizational and communication skills. Highly motivated self starter able to handle multiple tasks efficiently and solve a wide range of basic to complex problems. Bilingual Spanish interpreter.EXPERIENCE:Maximus- Bilingual Spanish Customer Service Representative01/2020-04/2020Bilingual Spanish Interpreter for Census 2020 answering incoming calls from consumers with questions regarding filing census forms. Processing applications online for census also escalating calls with issues to appropriate personell for resolution. Ensured classified information kept confidential and followed all policies and procedures.Poll worker Board of Election:02/2015 -02/2019Spanish Interpreter greet all voters entering voting site directing them to voting location assisting Spanish customers who need translation.Inspector table greeting and welcoming voters verifying voter registration having voters sign registration book and directing them to poll booths compiling data after all votes are cast to gain results of the election.Retail Assistant Manager-AT&T06/2007-06/2012Assist store manager in managing all aspects of the functions of the store in his/ her absence.Managing coaching and training fourteen employees.Observing all employees meeting customer satisfaction matrix ensuring all customers were served and provided excellent customer service.Collected all monies from Registers daily tallied and reconciled funds totaling 5000-10000 daily prepared money for Brinks pickup.MANAGER-VERIZON06/1978-05/2004Single point of contact for the Customer Care group handling all President help line complaints,Executive appeals and Higher Management letters etc. interfaced with all departments for proper resolution of complaint. Worked directly with Public Service Commission for all business and residential complaints in Bronx, Manhattan, Queens.Education: Baruch College Accounting MajorLanguage Proficiency: Spanish