| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address Glen Royal Drive http://LINKEDIN LINK AVAILABLERoswell, GA Street Address EMAIL AVAILABLE M: PHONE NUMBER AVAILABLEPROFILEProduct Manager and Lead Senior Business Analyst with 12+ years of overall and 8+ years of relevant WMS experience.Proficient with Agile principles as well as water-fall methodology. Experienced in diverse industries including Health Care, Airline, Aerospace, Master Data Management, Manufacturing, Sports, Telecommunications, and Media. Currently working with clients to gather requirements, write clear and concise User Stories, and develop sprint planning UAT and SIT sessions. Work with and help development teams to answer questions and collaborate with teams during scrum meetings as well as daily calls. Track progress daily with help of stand-up meetings Tracking Reports and Burn Down Chart.Expertise in managing teams across different geographical location, currently managing team of 3+ other Business Analysis as well as communicating with resources such as project managers, project leaders, Architects, developers, and QA which are spread across multiple geographical locations such as Delhi, Mumbai and Bangalore.Excellent communication, interpersonal, teaching and leadership skills. BA and MS Computer Science degrees plus Business Analyst, PMP and Six Sigma Certifications.SQL ToolsMS OfficeAgileManhattan WMS Open SystemsToadMS VisioRequirements GatheringSOASQL ServerMS ProjectProject ManagementData WarehouseJavaScriptMS TeamsGherkinWarehouse Management SystemsOracle SQL 9i / 10gSharePointUse CasesContent Management SystemsCrystal ReportseCommerceCucumberERP SystemsOneDrivePythonUser StoriesFacilitation of JADALMData MiningProcess ModelingSharePointScrumTechnical TrainingRallyMercury Quality CenterPROFESSIONAL EXPERIENCEMindtree Allegiant Airlines Las Vagas, NV 1/2023 12/2023Senior Business Analyst (Contractor)Modifying the Cart Override web page with a New Section to add additional Fees for Boarding Passes, Overweight and Oversized Bags. This is a system that is used by Call Centre Agents, Finance and Accounting personnel. There are various services, front end, and back-end applications that that make up this environment for users and IT teams.Requirements Gathering for UI enhancementsCreation of User Stories in Jira on both the UI and Functional side.Facilitation of Sprint Grooming sessionsWork with UX team to translate wireframes into User storiesLead sessions on Backlog Refinement MeetingWork related to bug fixes and enhancements in UICreated technical User Stories using RESTful APIs to interface two computer systems over the internet.Created Documentation for ConfluenceModified UI MockupsPrepared for Sprint Planning sessionsCBrands Inc. Rochester, New York 6/2022 12/2022Senior Business Analyst (Contractor)Working on a new pricing system using Agile methodology, which will deliver improved capabilities, data, insights and efficiencies by replacing old Demantra system with a Vistaar Cloud Tool (SAAS).Developed Epics, Features and User Stories to integrate MDM Informatica and Vistaar Interface using Jira.Customized Korber WMS solutions to provide accurate visibility into inventories with multi-SKUs. Worked with Material Handling Equipment to achieve 15% automation.Worked with WMS in warehouse fulfillment and shipping applications.Participated in all Scrum sessions, Sprint Planning and Sprint Reviews.Conducted business/enterprise analysis to understand processes, and needs) for custom cloud applications.Manage progress and communication with leaderships and development teams.Gather, analyze and use data to define KPIs and measure product performance.Worked with Product Information Management system to clean up pricing details, SKUs for their customers.Performed requirements gathering, GAP analysis, process mapping, in Agile delivery experience using a formal framework of Scrum, and KanbanWrote and executed Test Scenarios / Test Scripts prior to UAT testing to flush out issues with the software.Created queries in SnowFlake to examine the data in tables during inbound and outbound testing.IBM Boulder, Col 1/2022 6/2022Technical Product OwnerWorked on a Telecommunications Agile Project to set up new telecommunications service for customersDeveloped Features and User Stories to integrate upstream and downstream applications.Using Jira, SharePoint, and Confluence to understand new features, help prioritize the backlog and user stories.Focused on how agents will work with customers to transfer their service from Lumen to BrightSpeed.Participated in all Sprint Planning, Sprint Reviews, Sprint Retrospectives, and Feedback sessions.Rockwell Automation Milwaukee, Wisconsin 6/2021 12/2021Senior Business Analyst (Contractor)Worked with SMEs and technical leads to gather requirements to create Master Data Management Model and CRM tool for Sales, and Marketing department of Rockwell as well as external clients.Developed Epics, Features, and User Stories relating for Hierarchy, survivorship applications.Wrote User Stories centered around Extraction of Data, Transforming Data and Loading Data into target Database.Developed Governance and Survivorships Users Manual for Data Stewards to understand the data flow.Used Jira, Confluence and Miro to Frame new features, prioritize the backlog and estimate user stories.UPS Corporation Atlanta, Georgia 9/2020 3/2021Senior Business AnalystResponded to RFPs and worked with SMEs to gather requirements and create client solutions, in order to win additional Healthcare contracts.Involved in all aspects of the Software Development Life Cycle.Worked with clients and business partners to develop storage solutions for COVID-19 vaccine and medical supplies.Developed and presented Business Requirements Documents to UPS HealthCare team.Helped UPS Healthcare achieve 135% over revenue budget for 2020.Used SharePoint to store all documents.Express Jet Airlines Atlanta, Georgia 5/2019 9/2020Technical Business AnalystLead 5 other BAs and offshore development teams to create a new portal for ExpressJet Airlines which enabled them to carry on all maintenance and flight operations as a regional airline.Involved in all aspects of the Software Development Life Cycle involving Flight Operations, Flight Scheduling and Ticket Purchasing.Analyzed and developed over 125 User Stories to describe business behavior.Developed UX/UI screens for 75 web-based applications to assist in the Marketing Strategy.Managed, processed and analyzed large data sets to create new business opportunities.Maintained the PIM product data which included images and assets.Led Grooming sessions to answer questions from clients and offshore developers.Work with On-shore and Off-shore teams to manage workload, manage defects, and write clear concise User Stories.Meet daily with clients and onshore teams to gather requirements and resolve issues.Created Process Flows, Status Reports, Spreadsheets and managed the Sign-Off of all User Stories.Analyzed, developed and executed Test Plans for clients and off-shore / on-shore teams.Used Oracle SQL to help design UAT (User Acceptance Testing) Plans.Genuine Parts Corporation Atlanta, Georgia 4/2018 2/2019Product Manager (Contractor)Managed a 1.2 MM project working with agile development team to create a mobile portal to standardize the software delivery process within GPC in protect the confidentiality, integrity and availability of GPCs information assets.Led and facilitated requirements gathering sessions with executive level business stakeholders, and developers to extract business rules, functional, nonfunctional and system requirements.Used Field service management software to deliver effective onsite service by tracking requests, managing personnel, and maintaining visibility into operations.Used Salesforce CRM to analyze reports which helped manage user profiles.Created Process Flows, Entity Relations Diagrams, User Stories and Test Scripts for 3 development teams.Used OneDrive to create and manage all communication between stakeholders across the GPC enterprise.Controlled all documentation which includes Data Validations, Testing, Tracking, and Managing software bugsDelta Airlines Atlanta, Georgia 2/2018 4/2018Senior Business Analyst (Contractor)Part of an Agile team supporting and managing the SNAPP Boarding re-write, which will improve the SNAPP mobile application that scans passenger boarding passes at the gate.Lead process redesign workshops to elicit process requirements, developed As Is and To Be process maps and managed process change. Created Process Flows, Entity Relations Diagrams, User Stories and Test Scripts.Created new business rules and processes which enhanced the searching and purchasing of tickets using eCommerce web sites.Developed new ecommerce applications which helped international travelers convert currencies for purchasing.Worked with development team and the business to develop and manage the SNAPP Boarding Package Schedule.Led requirements gathering sessions with business stakeholders and developers to extract business rules, functional, nonfunctional and system requirements.South Eastern Data Cooperative Atlanta, Georgia 7/2016 10/2017Product ManagerCollaborated with senior management and developers to design UI screens for web based and mobile platforms.Designed and Developed UI mockups for Mobile Web Based accounting applications using the Just In Mind tool.Cleaned database used for Salesforce customer relationship management system.Created reports using Salesforce CRM which improved business relationships with customers.Developed As Is and To Be process maps, and created measures to provide feedback on process performance.Created Use Cases for Manhattan Associates WMS system. Configured Inventory Need Types, System Directed Put-away, Wave Management Process, Picking, Packing, Allocation, Replenishment, and Shipment Invoicing.Developed Business Requirements Document by leading requirements gathering / JAD sessions with business stakeholders and developers to create business rules, functional, nonfunctional and system requirements.Created Process Flows to help development and management teams understand all parts of the Web application.Developed concise technical documentation using Oracle database queries, which enabled developers to rapidly build prototypes for tablets, cell phones and web-based systems.Used Atlassian Confluence and Jira to manage all documentation which includes Data Mappings, Data Validations, Testing, tracking development and Managing software bugs.Delta Airlines Atlanta, Georgia 3/2015 2/2016Project Manager (Contractor)Part of an Agile/Scrum team from charter to implementation of a Desk ID Expansion project which allowed delta dispatchers and sector managers in the Operations Control Center to manage 20% more flights.Worked with the Project Manager to develop timelines for all phases of the project.Managed the relationships and expectations of business partners, vendors, and subject matter experts.Lead weekly status meetings with SOA technical teams and business partners. Developed and evaluated system alternatives to changes made by management.Created Visio diagrams for the business and development team to understand the relationships between systems.Helped conduct and support user acceptance testing.Used HP Quality Center to manage requirements, defects, and test cases.ATT Atlanta, Georgia 2/2013 1/2015Senior Business Analyst / Product OWNER (Contractor)Part of an Agile team that is using the Rally tool to design and develop software for a Business Intelligence Project using MicroStrategy and Business Objects which will enable executives to use Big Data to make better decisions. Created Process Flow Diagrams.Participated in Scrum daily stand up meetings and facilitated client meetings with upper Management.Created and managed User Stories and Defects using the Rally tool. Kept team of 9 informed of changes during each Sprint. Used SharePoint to manage all documentation.Delivered requirements and User Stories as defined by the client.Conducted face to face and teleconference meetings with management team to facilitate JAD sessions.Delta Airlines Atlanta, Georgia 11/2010 11/2012Senior Business Analyst (Contractor)Part of a team from conception to completion of the new Delta.com ecommerce web site and mobile application platform for android and apple devices that has helped to increase revenue and market share.Completed the software / hardware, technical requirements and business rules for the technical infrastructure and Physical Architecture of the project and used SharePoint to manage the information.Used Deltamatic to help develop test reservation data and create PNRs for Usablenet and QA testers.Used Omniture Business Intelligence to define metrics to use to evaluate health of the web sites.Used Business Process Modeling (BPM) life cycle to define, model, analyze, improve, and control new processes designed to improve the efficiency of the delta testing environment.Worked with QA team to develop detailed Use cases for shopping and booking application.Facilitated meetings between QA, Testers, Infrastructure staff and developers to develop efficient test labs.Developed Ticketing Use Cases, Use Case Diagrams, Test Cases, Test Scripts, Test Data and process flows.Managed defect severities and priority levels from multiple towers using HP Quality CenterEvaluated software tools and vendors for specific project needs.Recall Corporation Norcross, Georgia 2/2010 - 11/2010Project Manager (Contractor)Completed the software / hardware, technical requirements and business rules for a SOA, Oracle Master Data Management project that increased the efficiency of customer service 40% by having one golden source of records for customer data. Developed Use Cases, Test Cases, Test Scripts, and process flows.Analyzed and improved reports generated by CRM system.Designed web applications using XML to interface with other systems.Participated in design reviews and acted as a liaison between business and 4 development groups.EDUCATION / PROFESSIONAL DEVELOPMENTM.S., Computer Science Polytechnic UniversityB.A., Computer Science Queens CollegeSix Sigma Black Belt Certification Southern Polytechnic Institute of GeorgiaSix Sigma Green Belt Certification Southern Polytechnic Institute of GeorgiaIT Project Management Certificate Georgia Institute of TechnologyCertification in Business Analysis Boston UniversityWeb Page Design Certification Kennesaw State University |
