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MULTIMEDIA SPECIALISTSharon Hill, Pennsylvania, United StatesPHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARYI am a dynamic professional with a rich background in education, office management, and technology, seeking to leverage my project management, customer engagement, and digital platform acumen in a role that demands innovative solutions and exceptional customer education and support. My experience includes leading diverse teams, managing complex projects, and fostering strong relationships with stakeholders, all while maintaining a keen focus on process improvement and operational excellence.WORK EXPERIENCEJanuary 2007-CurrentMULTIMEDIA SPECIALISTPYTHON DEVUnited StatesCreated Applications and customized interactive presentations and content, demonstrating my content management skills and proficiency with digital platforms.* Develop robust and scalable Python-based applications, web services, and APIs. Write clean, maintainable, and efficient code following best practices. Utilize Python frameworks such as Django, Flask, or Fast API for web development.* Identify and troubleshoot software issues, debugging code as necessary. Implement solutions to complex technical problems using Python and related technologies.* Work closely with cross-functional teams including designers, product managers, and other developers to deliver high- quality software products. Participate in code reviews, providing constructive feedback to team members.* Design, implement, and maintain databases using SQL or NoSQL technologies like PostgreSQL, MySQL, MongoDB, or Redis.* Proficiently use version control systems such as Git for code management and collaboration. May 2023-May 2023SUPERVISORDarlene's Wee Care 4 KidsUnited Statesto 8/2024* Led day-to-day administrative operations and maintained compliance with state licensing, demonstrating strong project management skills.* Implemented staff development plans, enhancing team performance and professional growth.* Managed organizational processes for staff and licensing documentation, showcasing my ability to oversee complex projects and improve processes.February 2023-May 2023SUBSTITUTE TEACHERBlack Rock Middle SchoolUnited StatesProvided meaningful instruction and maintained classroom management, highlighting my customer engagement and relationship management capabilities. February 2022-December 2022SUBSTITUE TEACHERWest Oak Lane Charter SchoolUnited StatesImplemented lesson plans and classroom routines, further demonstrating my project management and process improvement skills.April 2011-March 2021OFFICE MANAGERWest Philadelphia Medical OfficeUnited States* Develop and manage applications for the medical office* Data entry* Network new computers and solve troubleshooting issues* Back up files* Create passwords and security for networks and privacy Follow HIPPA laws* Make recommendations to replace computer equipment* Help desk for patient's issues with technology* Add software and do updates asneeded* Managed day-to-day operations, accounts, and HIPAA compliance, illustrating my project management expertise.* Led billing and medical coding initiatives, including managing software systems and network upgrades, showing my technical acumen and ability to manage complex projects. June 2007-March 2011THERAPEUTIC STAFF SUPPORTStaffing PlusUnited StatesMonitored and mentored clients, emphasizing my customer engagement and relationship management skills.February 2008-September 2010CONSTITUENT REPRESENTATIVEPYTHON DEVUnited StatesServed as a liaison between constituents and the state, managing information systems and attending community meetings, showcasing my customer program support skills. EDUCATION-CurrentMaster's degreeUniversity of Advancing TechnologyUnited StatesUniversity of Advancing TechnologyMaster's degreeExpected graduation 2025- Software Engineering Software Engineering-1994Bachelor's degreeCheyney UniversityUnited StatesCheyney UniversityBachelor's degreeGraduation 1994- Biology BiologySKILLSApplication Programming Interface (API) Business-to-Business (B2B) Software Software Engineering Microsoft C# (C Sharp) Django Git Python Programming/Scripting Language Flask React.js MySQL PostgreSQL SQL (Structured Query Language) Medical Record System MongoDB NoSQL Redis Web Design Web Services Source Code/Configuration Management (SCM) HIPAA (Health Insurance Portability and Accountability Act) User Interface/Experience (UI/UX) Help Desk Billing Data Entry Medical Coding Best Practices Recruiting/Staffing/Hiring Operations Control Systems Algorithms Office Management Medical Office Project/Program Management Process Improvement Relationship Management Documentation User Experience Design (UXD) Games Programming Adobe Photoshop Adobe Acrobat Microsoft Office Microsoft Office 2010 Multimedia Cross-Functional Code Reviews Web Programming Database Administration Content Management Software Administration Technical/Engineering Design Software Debugging Scalable System Development Product Design Internet Application Management of Information Systems/Technology (MIS) Organizational Development/Management Maintain Compliance Staff Development Process Management Project Tracking Licensing Compliance Licensing Training/Teaching Customer Relationship Management (CRM) Customer Relations Lesson Plans Network Security Network Configuration Management Problem Solving Skills Systems Administration/Management Software Development Equipment Replacement Medical Billing Computer Networks Identify Issues Mentoring Operational Improvement Team Lead/Manager SQL Databases CERTIFICATIONSProficiency in Adobe Photoshop, Adobe Acrobat Pro, and MS Office 2010, underscoring my content LANGUAGESEnglish - Intermediate |