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Title Senior Program manager
Target Location US-NJ-Mount Laurel
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EMAIL AVAILABLE  PHONE NUMBER AVAILABLEMount Laurel, New Jersey Street Address
scrum master/ SRE Manager/ Program manager/Product managerEffective, experienced SRE manager, Technical PM, scrum master and program manager. Excelent communicator, people manager. Deep SDLC knowledge in agile and water fall. Technical savvy product development, consistently delivering on-time and high quality software products that align with business goals.
Looking for position in areas of   SRE, program management, Product owner, technical project management, Scrum master, development, testing or production supportLinkedIn profile:  https://LINKEDIN LINK AVAILABLEProfessional ExperienceComcast                                                                                                                                      Sep 2015 to currentProgram manager, Scrum master, SRE manager, Technical PMSenior Program  Manager   xm and Orion projects
Senior program manager on CXT (Mar 2017 to current), Worked in agile SDLC environment utilizing user stories, epics, grooming, TDD and automated acceptance testing flow support. Using JIRA, Rally and confluence as main working agile tools.      Scrum master for on time delivery of XM sprints for Amdocs billing system      Delivered user stories per sprint for migration support.      Achieved high quality migration from legacy biller to XM Amdocs billing system with accuracy of 99.3%      Support full customer eCommerse cycle of learn, buy, get, use, pay, service
Orion project   Comcast Mid Market Orion offering:
      SRE - Problem management   review recurring issues and develop solutions that reduced production tickets by 30% year over year.      SRE - Scrum Master for non functional features. Delivered features in sprint on time. Reduced defects 20% year over yearNetwork Operations   monitoring of Comcast network elements (2015 to Mar 2017)      Identified and reported recurring issues based on daily analysis of network alerts, resulted in 10% improvement of reliability      Incident management   opening and running bridge, report final analysis of issuesXmatch-genetics                                                                                                           Oct 2014 to Sep 2015Product manager, Scrum masterProduct Manager/Scrum Master - xmatch-genetics
Served ad CTO for startup dealing with genetics cross breeding advisory for dairy cows.
      Selected overall technology, development tools, management tools and development environment for new app based on Linux server, pc client and mobile app.
      Selected and successfully implemented agile management tool to collaborate small multinational team.
      Developed all user stories as product manager.      Defined and managed iterations as scrum master and followed it to completion using both iteration view and kanban views.      Interviewed and recruited developers and UX resources and achieved successful delivery to large tech conference.      Brought the product to successful presentation in Agri-tech - 19th International Agricultural Exhibition & Conference April 28-30 , 2015 in Tel-Aviv IsraelUs-Cellular   Wooddale, IL                                                                                          Mar 2014 to Oct 2014Tier 2 mobile operator in the US marketOSS/Ordering  consultant, Us cellularProduction support for Amdocs based OMS (Ordering Management System) at Us Cellular.Support for OMS based system as part of Amdocs Billing Solution at Us cellular. Achieved improved stability of production issues.Infosys   Woodbury, New Jersey                                                                                  Jan 2012 to Jan 2014Major Technology and consulting company with footprint at major industries with consulting and outsourcing services, generating more than $7B in annual revenue.Principal consultant, ECS   Cable Media & EntertainmentPerformed projects within Comcast in CQA organization and telepresence project.
Taking active role in thought leadership for Telecom, Cable Media and Entertainment domains, developing white papers, taking part in developing Flypp consulting capability for support of OTT and smart TV apps management system, VoC Social analytics,  TM forum meetings, RFP reviews      Test account management project   achieved effective support of more then 10 development teams including Xfinity Mobile App, OTT, and Xfinity Connect for test account creation utilizing 2 billers and 15 down stream systems.      Project management - ASTRO project at Comcast delivering Skype on top of TV Android based STB Implementing Picture-In-Picture technology using multiple graphic planes. Working closely with UX, UI and firmware platform development, testing teams to deliver high quality product using SCRUM. Achieved successful presentation of product support on US house floor.EducationBachelor s Degree   Math & Computer Science   Tel Aviv UniversitySkills:SRE Management   Production support - Business Analysis   Product Management   Billing system - Change Management   Software Development Lifecycle   Release Management - Telecommunications - Agile Project Management   Cross functional team lead   Communication - Android   certified scrum master   Problem solving - DevOps - MS office-ecommerse	  C++-Java-Web services-web logic-application server-sql-PHP-MYSQL-javascript-JIRA-Rally

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