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Click here or scroll down to respond to this candidate Candidate's Name
OPERATIONS MANAGER | OFFICE MANAGER | SENIOR EXECUTIVE ASSISTANT
PROFESSIONAL SUMMARY
I am a highly versatile and dedicated professional with a multi-faceted career. I have supported C-Level Suite Executives for over
twenty-five years in my career. I have excelled in roles such as Operations Director, Operations Manager, Senior Executive
Assistant, Office Manager, Travel Manager, Training Coordinator, Recruiting Coordinator, Credentialing Assistant, Accounting
Assistant, HR Assistant, Event Planner and Expense Program Administrator. My expertise spans Accounting, Operations, Training,
Travel and Human Resources. I m self-motivated with a relentless work ethic, consistently exceeding expectations on diverse tasks
and projects. My meticulous attention to detail is complemented by a robust IT support background. I bring strong customer
service skills, facilitating effective collaboration with staff, clients, and vendors. Grounded in the core values of commitment,
precision, ethics, empathy, and honesty.
PROFESSIONAL QUALIFICATIONS
OPERATIONS MANAGER ACCOUNTING ASSISTANT CREDENTIALING COORDINATOR TRAVEL / EVENT MANAGER HUMAN RESOURCES
Calendar Management Accounts Payable Application Coordinator Certified Travel Agent Contract Writer
Editor / Tech Writer Accounts Receivable Create Reports Conference Coordinator Healthcare Coordinator
Email Management Bookkeeping Insurance Carrier Coord. Event Coordinator On-Boarding Coordinator
Newsletter Writer Expense Auditor Provider Credentialing Logistics Coordinator Off-Boarding Coordinator
Office Management Invoice Management Provider Liaison On-Site Coordinator Pre-Interviewer
Policies & Procedures Payroll Assistant Provider Profile Creation Site Selection Coordinator Recruiting Coordinator
Training Coordinator Timesheet Auditor Vendor Management Tradeshow Coordinator Resume Writer
PROFESSIONAL EXPERIENCES
VIRTUAL ADMIN PROS, LLC. (Entrepreneur)
Founder | Owner | Operations Manager 10/2023 Present
Started my own Virtual Administrative company.
Provided Virtual Administrative duties to clients.
Ladidadi XM, LLC Serve as Executive Assistant to C-Suite Executive.
BehaviorLive, LLC Serve as Executive Coordinator to C-Suite Executive.
YOUR VIRTUAL EA (Placement Firm) 01/2015 01/2024
Operations Manager | Executive Assistant | Marketing Coordinator
Served as an Executive Assistant and Marketing Coordinator for various clients, including:
4G3: Streamlined communication and increased productivity by supporting the executive team.
Brand Anthem: Optimized online engagements by managing content, calendars, social media, and performance metrics.
Law Docs Express: Ensured a smooth workflow and client satisfaction by supporting legal professionals with admin personnel.
National Capital Partners: Improved time management and team efficiency by managing executive schedules and meetings.
NCF Giving: Enhanced communication with donors through marketing campaigns, email newsletters, and donor relations.
INSPIRE LEADERSHIP NETWORK (Preeminent Executive Peer Leadership Network) 10/2022 10/2023
Operations Manager | Office Manager | Corporate Travel Manager | Financial Operations Specialist
Served as Executive Assistant to Owner and President, Office Manager, Corporate Travel Manager and Financial Operations Specialist.
Provided executive support to Founder and President managing calendars, email correspondence, and coordinating meetings.
Efficiently managed travel for company, approving or declining travel based on budget; 21.3% reduction in travel costs.
Administered expense program, timely and accurate expense reporting for all employees, and streamlined the reimbursement process.
Supported marketing initiatives, proofread, and edited copy.
MED-BILLING SOLUTIONS (Medical Credentialing & Claims Management) 03/2020 05/2023
Credentialing Coordinator
Executive Assistant to C-Suite Level Executives of the company.
Streamlined credentialing process for medical providers by verifying qualifications, licenses, and certifications, ensuring compliance.
Developed credentialing applications for healthcare providers, improving the efficiency and accuracy of the on-boarding process.
Maintained an organized digital filing system, making documents readily accessible and aiding in compliance audits.
Played a key role in business development by creating professional presentations for potential clients.
Established and managed a project management system to enhance workflow, track project milestones, and increase productivity.
RE-LIEVED BY TRANSFER TECHNOLOGY (Pain Patch Manufacturer) 03/2020 05/2023
Operations Manager
Served as Executive Assistant to Owners, Operations Manager for Company, Membership Manager, and Freight Shipping Supervisor.
Managed credit applications and financial transactions to ensure company liquidity.
Led the Membership and Customer Service department, providing excellent customer service support, ensuring customer satisfaction.
1|P age PHONE NUMBER AVAILABLE EMAIL AVAILABLE Atlanta, GA LINKEDIN LINK AVAILABLE
Last Updated 4/21/2024
Candidate's Name
OPERATIONS MANAGER | OFFICE MANAGER | SENIOR EXECUTIVE ASSISTANT
PROFESSIONAL EXPERIENCES (continued)
WORXBEE (Placement Firm) 10/2019 02/2021
Operations Manager | Executive Assistant | Tradeshow Coordinator
Served as an Operations Manager, Executive Assistant, Trade Show Coordinator and Transcriptionist for various clients, including:
Chrysalis Lab: Office Manager providing high-level administrative support to executives and streamlining daily operations.
Cox Business: Coordinated successful tradeshows ensuring seamless execution and a strong presence at industry events.
JCC Contractors: Provided dedicated Executive Assistant support by enhancing their efficiency and facilitating smooth operations.
Pest Control Business Coach: Operations Manager. Conducted Assessments and managed executive reports.
The Weathers Group: Executive Assistant, optimizing executive productivity and office management.
IT PEOPLE CORPORATION (IT Recruiting Firm) 08/2018 02/2020
Recruiting Coordinator
Provided comprehensive support to the Recruiting Director, significantly reducing time-to-fill positions.
Created and managed offer letters.
Conducted pre-interview screenings to identify top talent, resulting in increased qualified applicants.
Managed on-boarding and off-boarding processes for contractors.
INTERSECT POWER, LLC (Solar Energy Company) 09/2017 06/2018
Operations Manager
Managed schedules for CEO and COO s and administrative tasks while facilitating a unique hybrid work arrangement between San Francisco and Atlanta.
Assumed responsibility for accounting, bookkeeping, payroll, and financial stability.
Functioned as a versatile Human Resources Generalist, overseeing on-boarding, policy creation and talent attraction.
Mastered the coordination of calendars for 16 employees spanning four countries, ensuring effective communication and time management.
Orchestrated an off-site event in Hawaii for the company s annual meeting, coordinating logistics and team-building activities for employees and spouses.
OFFICE ANGELS (Placement Firm) 08/2017 03/2023
Operations Manager
Provided support to the President of Office Angels, handling email correspondence, and ensuring seamless workflows.
Maintained databases to include Constant Contact and HubSpot, to facilitate communication and efficient customer relationships.
Organized and managed digital files using OneDrive, ensuring accessibility and data security.
Spearheaded and contributed to various special projects, leveraging a proactive approach and attention to detail.
Operations Manager | Executive Assistant | HR Assistant | Accounting Assistant to the following clients on a contractual basis.
Alice Benjamin Interior Designs: Offered dedicated executive support to enhance productivity and client relationships.
Atlanta Business Wealth Initiatives: Supported the business s operational and administrative needs, ensuring a smooth workflow.
Belton Financial Services: Played a crucial role in managing financial service operations and administrative tasks for clients.
Bryce Anderson Forensic Scientist: Assisted a forensic scientist in administrative and operational tasks, streamlined workflow.
Business RadioX: Managed the operations of a media company, coordinating tasks to ensure a successful broadcasting experience.
CFO Support: Provided executive support to President, ensuring schedules and communication were well-managed.
Change Navigators Coaching: Supported coaching services by assisting with various administrative and operational responsibilities.
Esprit de Merci, Executive Coach: Facilitated the work for an executive coach, ensuring efficiency in daily operations.
T. Sapp Financial Partners: Managed various aspects of financial service operations, maintaining efficient processes.
TAP Executive Coaching: Provided executive support for executive coach, enhancing operations and client satisfaction.
LYNX TECHNOLOGY PARTNERS (Cyber Security Firm) 02/2016 08/2017
Operations Manager
Provided executive support to the President & CEO, managing schedules, correspondence, and administrative tasks.
Managed accounting, financial operations, and ensured accurate record-keeping.
Oversaw HR functions, including on-boarding, off-boarding, and recruiting for contract labor.
Skillfully managed travel arrangements and played a pivotal role in creating high-level presentations for the sales team.
KELLER WILLIAMS REALTY ATLANTA PARTNERS (Realtors) 08/2015 02/2016
Real Estate Executive Assistant
Provided comprehensive support to streamline real estate operations and enhance client services as an Executive Assistant.
Expertly managed MLS listing integration for accurate and timely property exposure.
Effectively handled intake calls from potential buyers, offering valuable assistance to prospective clients.
Organized and facilitated home staging, coordinated photographers, and managing insurance, ensuring a smooth sales process.
Managed the contract signing process for both buyers and sellers, ensuring all legal and financial aspects of real estate transactions.
2|P age PHONE NUMBER AVAILABLE EMAIL AVAILABLE Atlanta, GA LINKEDIN LINK AVAILABLE
Last Updated 4/21/2024
Candidate's Name
OPERATIONS MANAGER | OFFICE MANAGER | SENIOR EXECUTIVE ASSISTANT
PROFESSIONAL EXPERIENCES (continued)
BEACON ADVANTAGE SOLUTIONS (Executive Coach) 11/2008 12/2019
Operations Manager
Dedicated Executive Assistant to President, providing support for daily operations, including managing schedules and email correspondence.
Efficiently managed scheduling of coaching calls.
Assumed office management duties, contributing to an efficient and organized workspace.
Successfully handled MHS Assessments and generated detailed reports, facilitating valuable insights and data-driven decision-making.
Managed invoicing and collections, ensuring timely financial transactions and maintaining financial stability.
Skillfully transcribed audio files, ensuring accurate and accessible documentation for coaching sessions and operations.
TRAININGPROS, INC. (Placement Firm) 11/2008 07/2015
Operations Director
Executive Assistant to the President, ensuring the seamless execution of daily tasks and operations.
Facilitated the on-boarding and off-boarding processes for new employees, ensuring a smooth transition into and out of the company.
Acted as a Human Resources Assistant by assisting in HR-related tasks to support employee well-being and company compliance.
Masterfully planned and organized client events, contributing to stronger client relationships and business development efforts.
Managed travel arrangements and coordinated corporate events and trade shows, optimizing itineraries, and enhancing company visibility.
Organized creating forms, proposals, and other documents to streamline processes and improve communications.
EARLY CAREER HIGHLIGHTS
HelmsBriscoe, Site Selection Company Account Executive & Operations Manager 09/01/2001 07/30/2008
Marriott Hotels Virtual Training Coordinator 03/01/1996 09/30/2001
BellSouth Cellular Executive Assistant to President 07/01/1993 03/31/1996
Marriott Hotels Executive Assistant / Training Coordinator 08/01/1988 09/27/1993
Atlanta Limousine Sales Assistant 04/02/1986 07/27/1988
EDUCATION
Oglethorpe University Core Business Admin College Courses IATAN Travel Certification Certified Travel Agent
Graduate, Business Management International School Ritz-Carlton Certification Customer Service | Leadership Management
Graduate, Certified Professional Secretary Marriott University Certification Leadership Management | Travel Agent
Graduate, Hallandale High School Diploma Disney Institute Certification Professional Development | Leadership Mgmt.
TECHNICAL SKILLS
GOOGLE MICROSOFT CREDENTIALING
APPLICATIONS & PROGRAMS
WORKSPACE SUITE APPS
Adobe Dropbox Monday.com Square Space Admin Rights Access Availity
ADP Payroll Etsy Moz Local Stamps.com Bookmarks Admin Rights CAQH
Amazon Seller Evernote Network Solutions Survey Monkey Calendar Excel NPI
Asana Facebook PayPal Team Viewer Chrome OneDrive Pecos
Basecamp FedEx Pinterest Text Reminders Docs OneNote
Boardable Fieldglass Pitney Bowes Todoist Drive Outlook FINANCIAL
BambooHR Gusto Plan Hub Trello Flights PowerPoint PLANNING APPS
Calendly HubSpot Prezi Twitter Gmail Project Advice Pay
Canva Insightly QuickBooks Online UPS / USPS Hangouts Publisher Advice Works
Clay Instagram Range Me Venmo Keep SharePoint American Funds
Click Up Joomla CRM Remote PC WIX Meets Teams Asset Mark
Cloze LastPass RingCentral Worldspan Maps To Do Cetera Networks
Constant Contact LinkedIn Salesforce Xero Sheets FMG Suite
Converge Loom Send Out Cards YouTube Slides GBS Insurance
Dice MailChimp SendPro Zelle Tasks Knudge
Di Central (EDI) MaxHire CRM Slack Zendesk Netx360
DocuSign MLS Snapchat Zoom TYPING SPEED 110 WPM Smartworks
3|P age PHONE NUMBER AVAILABLE EMAIL AVAILABLE Atlanta, GA LINKEDIN LINK AVAILABLE
Last Updated 4/21/2024
Candidate's Name
OPERATIONS MANAGER | OFFICE MANAGER | SENIOR EXECUTIVE ASSISTANT
INDUSTRIES
Accounting Forensic Science Sales & Marketing
Advertising Hospitality Site Selection & Contract Negotiations
Audio Visual Human Resources Software
Conference Services Information Technology Solar Energy
Cellular Leadership Network Support Tickets
Cultural Social Change Legal Assistant Placement Training
Cyber Security Medical Credentialing Transcription
Events & Incentives Pain Patch Manufacturer Transportation
Executive Coaching Placement Firm Travel
Financial Planning Real Estate
SOCIAL MEDIA
LinkedIn https://www.linke din.com/in/Candidate's Name 1 Please Review Recommendations
ASSESSMENTS
DiSC S/D Kolbe A Index 6 7 2 5 Myers-Briggs E N F J - A Working Genius T E D I W G
4|P age PHONE NUMBER AVAILABLE EMAIL AVAILABLE Atlanta, GA LINKEDIN LINK AVAILABLE
Last Updated 4/21/2024
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