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Name Available: Register for Free
Title Customer Service Care Assistant
Target Location US-PA-Philadelphia
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Bethlehem, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperiencePersonal Care Assistant (PCA)Whitehall Manor - Whitehall Township, PAMarch 2020 to July 2021I was in charge of caregiving, my responsibilities included the following which is changing their bed sheets, trash and towels. I had to shower and get the people ready for breakfast and lunch. Item selectorC&S Wholesale Grocers - Bethlehem, PAOctober 2019 to April 2020My responsibilities were to select certain items that a headset would tell me and place them into the tote that the headset announced. I then had to put the tote onto the conveyor belt. Cashier/Customer ServicePanera Bread - Whitehall Township, PANovember 2018 to December 2019I was in charge of handing out cash, food and drinks to the customers. I had to clean up and make sure the customers felt happy and satisfied.EducationAssociate's degree in Multimedia web design and graphic arts DeVry University - New York, NYAugust 2021 to PresentHigh school diplomaLehigh Career & Technical Institute - Schnecksville, PA September 2016 to June 2020High school diplomaCatasauqua Shs - Catasauqua, PAAugust 2016 to June 2020Skills Cleaning Adobe InDesign Computer skills Caregiving Warehouse experience drawing Customer service Cashiering Baking Culinary experience Cleaning Microsoft Office Graphic design Adobe Lightroom Adobe Photoshop Photography Personal care assistant Restaurant experience Cooking Leadership Food service Senior care Teaching (2 years) Graphic design (6 years)AssessmentsTyping  CompletedDecember 2021Transcribing text using a standard keyboardFull results: CompletedSocial media  FamiliarDecember 2021Knowledge of popular social media platforms, features, and functions Full results: FamiliarCustomer service fit  Highly ProficientAugust 2021Measures the traits that are important for success for customer service roles Full results: Highly ProficientWork style: Reliability  ProficientAugust 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientRetail customer service  ProficientAugust 2021Comprehending and responding to retail customer needs Full results: ProficientCustomer focus & orientation  FamiliarAugust 2021Responding to customer situations with sensitivity Full results: FamiliarCustomer service  FamiliarNovember 2021Identifying and resolving common customer issuesFull results: FamiliarFood service: Customer situations  CompletedAugust 2021Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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