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Click here or scroll down to respond to this candidateCandidate's Name
Sr. Salesforce DeveloperPHONE NUMBER AVAILABLEEMAIL AVAILABLEOBJECTIVEExperienced IT professional with 9 years of industry knowledge, focused on Salesforce development for 7+ years with a proven track record in implementing and customizing Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud and Marketing Cloud. Proficient in Apex, Visualforce, Lightning, Flows and Salesforce integrations. Skilled in Data Migration, Classic to Lightning Migration, OmniStudio, MuleSoft, AWSAppflow, Omni Channel and Field Service Lightning. Dedicated to delivering high-quality, scalable solutions that optimize business processes and enhance user experience.PROFESSIONAL SUMMARYContributed to the design, development, and implementation of Salesforce solutions for various clients, including configuration, customization, deployment, production support and integration with third-party systems.Collaborated closely with stakeholders to gather requirements, define project scope, and deliver solutions that meet or exceed client expectations.Written Apex Classes, Apex triggers, Queueable Classes, Controllers, Email Services, Schedulable Classes and Batch Classes to streamline business processes and avoid manual intervention.Experienced in writing unit tests, test classes, and test methods to ensure code coverage and validate the functionality of Apex code.Skilled in error handling, exception logging, and debugging techniques to ensure the robustness and reliability of Apex code.Written efficient and scalable Apex code to implement complex business requirements while adhering to Salesforce best practices and governor limits.Developed custom Lightning Components using Aura or Lighting Web Component framework for enhanced user experience and improved productivity.Automated Salesforce processes using declarative tools such as Process Builder, Flow, Workflow Rules, Validation Rules, and Formula Fields.Implemented Sales Cloud, Service Cloud, Experience Cloud, Non Profit Cloud and Marketing Cloud solutions as per business needs.Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, status reports, project plans).Proficient in implementing data synchronization, real-time data exchange, and event-driven architectures using Salesforce integration tools such as Salesforce Connect, Platform Events, CDC, REST API, Bulk API, Mulesoft, AWS Appflow, Informatica Cloud on Demand..Configured e-Signature integration with Salesforce to automate document generation, signature collection, and approval processes, reducing manual effort and improving turnaround time.Implemented Omni Channel to enable multichannel support including web, email and chat enhancing customer service capabilities and improving response times.Implemented Field Service Lightning for clients in various industries, enabling efficient management of field service operations, scheduling, and dispatching.Overviewed the migration of metadata and data between Salesforce environments using deployment tools such as Salesforce CLI, Jenkins, Copado and Metadata API, ensuring consistency and integrity of configurations and customizations.Conducted regular code reviews and quality checks to ensure adherence to coding standards, best practices, and security guidelines, mitigating risks and maintaining the stability and scalability of Salesforce applications.Collaborated with cross-functional teams, including business analysts, architects, and QA testers, to ensure successful project delivery and client satisfaction.Provided technical leadership and guidance to junior developers, conducting code reviews and mentoring sessions to foster skill development and knowledge sharing.Excellent time management skills, including the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.CERTIFICATIONSSalesforce Certified AdministratorSalesforce Certified Platform Developer ITECHNICAL SKILLSLanguages/Scripts: Apex, VisualForce, Aura, LWC, SOQL, SOSL, Java, J2EE, JavaScript (ES6+), jQuery, BootStrap, Metro, HTML5, XML, CSS3.Salesforce Clouds: Sales Cloud (CPQ), Service Cloud, Experience Cloud, Non Profit Cloud, Marketing Cloud, PardotSalesforce Technologies: Apex Classes, Triggers, Batch Apex, Queueable Apex, Schedulable Apex, Visualforce Pages, Lightning Web Components (LWC), Aura Components, Salesforce DX, Platform Events, Change Data Capture, Asynchronous Apex, Salesforce Lightning Design System (SLDS).Force.com Tools: Apex Data loader, Force.com Apex Explorer, ANT Migration Tool, Data connector, Apttus CPQArchitectural Patterns: Apex Design Patterns, Enterprise Patterns, Event-Driven Architecture, Salesforce Governor Limits and Bulk Patterns, Scalability and Performance Optimization.IDE: Force.com Eclipse IDE plug-in, Mavens Mate with Sublime Text, Visual Studio Code with Salesforce Extensions.Authentication and Authorization: OAuth 2.0, Single Sign-On (SSO), Multi-Factor Authentication (MFA).Integration Technologies: RESTful Web Services, SOAP, Bulk API, MuleSoft, AWS Appflow, InformaticaAppExchange Products:Infrastructure as Code (IaC): Salesforce DX, Metadata API, Salesforce Scratch Orgs, Salesforce CLI & Plugins.Web Servers: Tomcat 4.x/5.x, IBM HTTP Server, Apache Web Server.Application Servers: IBM WebSphere Application Server 4.x/5.x, Heroku, Salesforce Lightning Platform.RDBMS: Oracle, Microsoft SQL Server (T-SQL), MS Access, IBM DB2.Operating Systems: Windows NT, 2000, XP, Linux.Reporting Tools: Tableau, PeriscopeMethodologies: Agile (Scrum, Kanban), Waterfall, DevOps, Continuous Integration/Continuous Deployment (CI/CD).Version Control: Git, Salesforce CLI with version control support.Collaboration and Communication: Slack Integration, Microsoft Teams, Chatter API.PROFESSIONAL EXPERIENCEClient : State of Illinois, Chicago, ILSr. Salesforce Developer Dec. 2021 - PresentSpearheaded implementation of Salesforce as a centralized platform for managing welfare cases, including applications, eligibility determinations, and ongoing assistance.Collaborated with cross-functional teams to design and implement Salesforce-specific processes, fostering continuous improvement and efficiency in handling essential applications.Implemented and optimized Apex Classes, Apex Triggers, and Asynchronous Processes (Batch Apex, Schedule Apex, Queueable Apex) to address specific technical requirements and business processes.Demonstrated experience with Apex, Visualforce, and the Lightning Component Framework,APIs and integrations.Developed and enhanced Lightning Aura Components and Lightning Web Components for an elevated and seamless user interface and experience using LDS, Custom Events and Lightning Messaging Channel.Integrated REST API, Bulk API, Platform Events for data exchange, collaborating with external systems to optimize information flow for critical processes.Designed and implemented OmniScripts tailored to specific organizational needs, ensuring intuitive navigation and enhanced user experiences.Provided ongoing support and maintenance for OmniScript solutions, troubleshooting issues and implementing enhancements to optimize functionality.Proactively engaged in continuous improvement efforts for application design, support, and practice development efforts.Customized Service cloud, Force.com Platform to accommodate the diverse range of services provided, addressing specific needs within the public sector.Utilized best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platformPerformed configuration and customization of the Salesforce.com platform (Sales cloud or Experience cloud).Successfully implemented Experience cloud to foster collaboration with welfare organizations and internal welfare teams and streamlined the flow of information to support efficient decision-making and service delivery.Leveraged Salesforce CRM capabilities to maintain comprehensive client profiles, track interactions, and provide personalized support to welfare recipients.Optimized resource allocation through Salesforce analytics, providing visibility into caseloads, staffing levels, and service demands.Integrated Salesforce with government databases to streamline data exchange, enabling efficient eligibility verification and coordination with social services programs.Utilized Salesforce reporting and analytics tools to track key performance metrics, monitor program outcomes, operational efficiency and ensure compliance with reporting requirements.Improved caseworker productivity and client engagement by implementing Salesforce 1 mobile applications for remote access to welfare information and real-time communication.Implemented robust security measures and compliance controls in Salesforce to safeguard sensitive welfare data and ensure regulatory compliance using Platform Encryption and Shield Encryption.Leveraged Copado for Salesforce deployment and release management, streamlining the application process for the Salesforce-powered system.Validated the functionality of the Salesforce-based system, addressing specific aspects such as data submission, status tracking, and communication channels.Participated in intricate Salesforce data cleanup and mapping activities to maintain accurate and up-to-date information for users.Designed and executed comprehensive Salesforce unit test scenarios, written test classes enhancing code quality, and ensuring the reliability of the Salesforce-based application.Implemented Flows, Process Builder, and Workflow Rules to streamline and automate intricate business processes.Utilized Git and GitHub for version control and collaborative development in the Salesforce environment.Environment: Data Migration, Apex, LWC, Aura, CSS, html, JavaScript, Flows, Experience cloud, Service Cloud, Omni Channel, Omni Studio, Cases, Events, Tasks, Campaigns, Copado, GitHub, Salesforce Reports, Dashboards, Unit Testing, Tableau, REST API, Platform Events, MuleSoft, SOQL, SOSL.Client : Summit Learning, Los Angeles, CASr.Salesforce Admin & Developer Jun. 2020 Nov. 2021Developed and designed Lightning Web Components, Aura Components tailored for a targeted user base, by contributing to the creation of a robust Lightning Component Framework, constructing reusable UI/UX components within the Lightning Web Component framework.Refactored existing Classes, Triggers and Created new Apex Classes, Apex Triggers, Batch Apex, Queueable Apex, as per changing business requirements.Demonstrated proficiency in Lightning Web Components (LWC) development, seamlessly integrating Lightning Design System, Lightning App Builder, and Lightning Component features.Applied advanced JavaScript and HTML elements to create high-quality Lightning Web Components, contributing to a modern and responsive user interface.Utilized extensive experience in implementing Visualforce pages, Web Services, Components, Tabs, Custom Objects, Reports, Analytic Snapshots, and Dashboards to achieve complex business functionalities.Specialized in configuring Sales Cloud to optimize lead management, opportunity tracking, contract management, contributing to a more effective sales operation and implementing Service Cloud solutions, focusing on optimizing customer service processes and elevating the overall support experience with live chat, email to case, web to case.Customized Non Profit Cloud features around Grant Management, Volunteer Management.Implemented Apex Triggers on Account, Contact, Opportunity, Case and Event objects, automating crucial business processes, and created helper classes to support these triggers.Leveraged advanced SOQL and SOSL queries within Governor Limitations to efficiently store and retrieve data from the Salesforce.com platform.Integrated DocuSign for electronic signature capabilities within the Salesforce-based project, emphasizing technical aspects of document management and workflow processes.Implemented REST API and SOAP API solutions to seamlessly integrate external systems, ensuring smooth data exchange and communication.Utilized Flows, Process Builder, and Workflow Rules to automate intricate business processes, contributing to increased operational efficiency and reduced manual intervention.Implemented Validation Rules to enforce data integrity and accuracy, guaranteeing the reliability of information within the Salesforce environment.Successfully conducted data migration tasks using Data Loader, ensuring the secure and error-free transfer of data within the Lightning framework.Integrated Git and GitHub for streamlined version control, facilitating collaborative development, and ensuring systematic tracking of changes in Lightning components.Employed Platform Events to establish an event-driven architecture, ensuring real-time communication and responsiveness within the Lightning framework.Utilized Einstein Analytics for in-depth data analysis, providing valuable insights for informed decision-making within the Lightning environment.Environment: Lightning Web Components, Aura framework, Apex Classes, Apex Triggers, Visualforce, Flows, Force.com Sites, CSS, JavaScript, HTML, Sales Cloud, Service Cloud, Experience Cloud, Non Profit Cloud, Pardot, SOQL, SOSL, Sandbox Environment, Calendly, Docusign, Lightning App Builder, Lightning Design System, Reports, Dashboards, Version Control, AWS Appflow, Einstein Analytics, OktaClient : Extreme Network, Irving, TXSalesforce Consultant Mar. 2019 May 2020Collaborated closely with the sales team and business analysts to analyze detailed business and technical requirements, designing solutions by customizing various standard objects within Salesforce.com (SFDC).Leveraged Field Service Lightning (FSL) to integrate customers, connected devices, agents, dispatchers, and employees in the service field, adopting a holistic approach to Salesforce solutions.Developed reusable user interface components using the Salesforce Lightning Component framework, utilizing Salesforce Lightning Inspector for effective debugging during the development process.Designed, documented, implemented, and unit-tested CRM system customizations, playing a key role in CPQ design, mapping Salesforce custom objects, and implementing Apttus Advanced Workflow Approvals.Executed tasks related to the development, implementation, and support of the Salesforce.com application integration of Apttus Contract Lifecycle Management (CLM) and Configure, Price, Quote (CPQ).Configured Apttus CPQ settings for product setup, approval matrices, approval rules, process builders, and flows, implementing Quote-to-Cash solutions for automating quoting, contracting, and billing processes.Streamlined the sales quoting process for a global manufacturing company through the successful implementation of a CPQ solution.Configured and customized the CPQ application to align with specific business requirements, including product configuration rules, pricing logic, and quote generation templates.Integrated CPQ with Salesforce Sales Cloud to ensure seamless data flow between sales and quoting processes.Developed intricate pricing models and discounting strategies within CPQ to support diverse pricing scenarios and customer segments.Implemented advanced product configuration capabilities in CPQ, allowing sales representatives to easily select and configure product options based on customer needs.Created and maintained the CPQ data model, including the product catalog, pricing rules, and discount structures.Conducted end-user training sessions and provided ongoing support to sales teams, ensuring the smooth adoption and utilization of CPQ.Created custom objects for Quotes and Quote lines, capturing essential quote information for CPQ.Participated in end-to-end testing and configuration enhancements for CPQ and CLM functionalities.Integrated SteelBrick and Salesforce for automating quoting, contracting, and billing processes, contributing to a more streamlined and efficient workflow.Environment: Salesforce.com (SFDC), Salesforce Lightning Component Framework, Salesforce Lightning Inspector, CPQ Design, Configure, Price, Quote (CPQ), Quote-to-Cash Solutions, Sales Quoting, Product Configuration, Custom Objects, End-to-End Testing, SteelBrick, Automating Quoting, SharePoint,Contracting, Billing Processes, Workflow Optimization.Client : RetailMeNot, IndiaSalesforce Administrator / Developer Jan. 2017 Nov.2018Played a key role as a Salesforce Configuration and Administrator, overseeing the establishment of intricate relationships, including Lookup and Master-detail, and deploying many-to-many relationships through junction objects to optimize Salesforce data architecture.Developed and implemented diverse Salesforce components with proficiency in advanced features such as Formula Fields, Rollup Summary Fields, Record types, Page Layouts, Search Layouts, and Custom tabs.Conducted comprehensive test case execution, logging bugs in Jira, and collaborated closely with the development team to ensure the integrity of the Salesforce system, demonstrating a commitment to quality assurance and Configuration management.Managed, configured, and managed Salesforce application user Profiles, Roles, and Permission Sets, exhibiting proficiency in security measures, generating Security tokens, and facilitating seamless upgrades to managed app exchange packages using Configuration knowledge.Implemented sophisticated Workflow rules and Approval processes on various objects, automating actions such as Email Alerts, Field Updates, Task Creation, and Outbound Messaging. Integrated Salesforce.com with back-office systems for bi-directional data exchange, employing Jitterbit Data Loader to automate information exchange with back-office Oracle databases. Utilized Integration knowledge for seamless data exchange.Utilized the Jitterbit Data Loader service for loading data into the Salesforce Application using CSV files, executing Data Migration and Integration tasks using Configuration and Automation tools.Implemented Conga documents and generation processes, managing Salesforce Marketing Cloud Administration, Configuration, and Setup. Applied Configuration skills to optimize document generation and marketing processes.Configured and customized applications from the Salesforce AppExchange, including tools like EchoSign, Conga Builder, and Case Age Business Hour App, using Configuration skills to integrate and customize third-party applications for needs.Environment: Salesforce Configuration, Administrator, Relationships, Formula Fields, Rollup Summary Fields, Record Types, Page Layouts, Jira, Roles, Profiles, Workflow Rules, Approval Processes, Reports, Dashboards, Lightning Components, Quote-to-Cash, Copado, Integration, Jitterbit Data Loader, Oracle Databases, Conga Documents, DocuSign Integration, AppExchange.General Motors, IndiaJava Developer Aug 2015 Dec 2016Provided technical guidance to business analysts, gathered the requirements, and converted them into technical specifications/artifacts.Configured Spring to manage objects and set their dependencies in a Spring context file and integrated middle tier with Spring application framework.Implemented caching techniques, wrote POJO classes for storing data and DAO's to retrieve the data and did other database configurations using Hibernate.Developed ORM mappings using Hibernate annotations and established data integrity among all tables sitting on Oracle Database.Designed and developed Customer registration and login screens using JSP, HTML, CSS, and JavaScript.Developed web pages to display the account transactions and details pertaining to that account using JSP, HTML, Spring MVC, AJAX and CSS.Configured handler mappings and view resolvers in Spring MVC Web layer.Developed various reusable Helper and Utility classes which are used across all the modules of the application.Used log4j for tracking errors and debugging the code.Involved in implementing Branching Methodology Plan and performed Check-in/Check-out in Subversion.Involved in unit testing using JUnit and system testing and responsible for preparing test scripts for the system testing.Environment: Java, JEE, Servlets, Spring MVC, Spring ORM, JSP, JDBC, JNDI, XML, HTML, Subversion, Eclipse, WSDL, JMS, AJAX, SOA, application Server, JUnit, Sun Solaris, and Oracle.Greenbyte technology,IndiaJava Developer Jan 2015 - july 2015Developed the Front-End using HTML, JavaScript, and CSS.Wrote server-side programs by using Servlets and JSP.Strong technical knowledge in Core Java, J2EE and JEE development. Extensive experience design and coding in J2EE (Servlets, JSP) Environment with Eclipse IDE.Involved in developing UI components using AngularJS, HTML, CSS framework.Developed the User Interface Screens for presentation using JSP, Angular 2, HTML and Java Script.Work Exclusively with Core layer of Framework to Implement View Controller in MVC Architecture.Creating SOAP Web Services using WSDL to connect with external clients.Developed the Junit test cases and used GIT as Distributed version control system. Used Log4j and commons-logging frameworks for logging the application flow.Developed dynamic EJS templates using HTML5, CSS3 and JavaScript.Created and implemented PL/SQL stored procedures, triggers.Environment: JSP, JEE, EJBs, MVC, JSF, struts, AngularJS, Java Scripting, XML, GIT, JDBC, PL/SQL, Eclipse, karma, jasmine, tomcat.EDUCATIONMaster of Science (M.S) in Engineering, Lindsey Wilson college, Columbia, KY - 2021Bachelor of Technology in Engineering, Jawaharlal Nehru Technological University, INDIA - 2018 |
