Candidate Information Title Customer Experience Product Development Target Location US-AZ-Phoenix Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
Search 2 million Resumes Keywords: City or Zip:	Related Resumes

JOSEPH WEIR TECHNOLOGY PROFESSIONALEMAIL AVAILABLE PHONE NUMBER AVAILABLE 515 E. Carefree Hwy 698 Phoenix, AZ 85085 SUMMARYExecutive Summary:With over 30 years of experience in the telecommunications industry, I bring a wealth of knowledge and expertise to drive strategic initiatives and enhance business performance. My track record includes successful leadership roles in both established corporations and startups, where I've demonstrated a keen ability to navigate market dynamics, capitalize on emerging technologies, and deliver sustainable growth.Key Highlights:1. Visionary Leadership: Throughout my career, I've been instrumental in developing and executing visionary strategies that align with market trends and customer needs. By fostering innovation and fostering a culture of excellence, I've consistently driven organizations towards new heights of success. 2. Market Penetration: Leveraging deep industry insights and an extensive network, I've led successful market penetration initiatives across diverse geographies. By identifying untapped opportunities and forging strategic partnerships, I've enabled organizations to expand their footprint and capture market share. 3. Technology Adoption: As technology continues to reshape the telecommunications landscape, I've been at the forefront of driving adoption and integration of cutting-edge solutions. From 5G deployment to IoT implementation, I've led initiatives that position organizations as industry leaders in embracing digital transformation. 4. Customer-centric Approach: Recognizing the importance of customer experience, I've championed initiatives to enhance service delivery and exceed customer expectations. By leveraging data analytics and customer feedback, I've driven initiatives that enhance customer satisfaction and loyalty. 5. Financial Acumen: With a keen understanding of nancial markets and business economics, I've consistently delivered results that drive shareholder value. Through rigorous nancial analysis and prudent risk management, I've optimized resource allocation and maximized protability. Looking ahead, I am poised to leverage my experience and expertise to drive continued success in the ever-evolving telecommunications industry. With a focus on innovation, collaboration, and strategic execution, I am committed to delivering value for stakeholders and driving sustainable growth for the organization. EMPLOYMENTMar. 2014 to Current NI Consulting  CEO  Arizona / Michigan C-Suite Consulting with an emphasis on Marketing New Product Development Technology Business Development May 2006 to Feb. 2014 AT&T  Sales Director SAL PCG  Phoenix, Arizona Led a Sales Team and directed Sales Support Sta! to Developed, Contracted and Implemented 'Custom Technology' solutions designed specically for Clients needs ~ addressing short term and long term growth and strategy initiatives. 10M to 15M annual growth and met or exceeded all forecasted goals each trimester. Feb. 2022 to Current Layer 3 Communications  CEO  Arizona Marketing and New Product Development Technology Partnerships for Cloud, SAAS, CCAAS, Security, Networking, Infrastructure Feb. 2006 to May 2007 BlackBox  Program Management / Network Ops Dir Accenture  State of Arizona - AZDES Program Director for Wide Area Networks for all State of Arizona Departments Led Project Manager's for VoIP state wide program. Dec. 2000 to Jan. 2006 Layer 3 Communications  Partner - Owner  Michigan Founder of IT and Telecommunications Company servicing Medium and Large Business. Cisco Partner (Gold) Nortel (Blue). Growth of Customer account base from 1 to 135 Clients.EDUCATION1995 to 1998 Baker CollegeComputer Science1995 to Current Technology Industry / Product Certification IT/Telecom ~ Industry and Professional Training Continued Learning - 1992 ~2023 over 250 Classes - CBT's, Technology Acumen, Certications Cisco, AVAYA, AT&T Products / Sales SKILLSLeadership and Management: Demonstrated ability to lead and manage teams, departments, or projects e!ectively., Technology Expertise: Prociency in various technology stacks, including networking, cloud computing, cybersecurity, telecommunications, etc., Project Management: Strong project management skills, including planning, budgeting, resource allocation, and execution., Team Building and Development: Proven track record in building and developing high-performing teams., Innovation and Problem-Solving: Ability to drive innovation and solve complex technical challenges., Communication and Stakeholder Engagement: Excellent communication skills with the ability to engage and collaborate with stakeholders at all levels., Regulatory Compliance: Knowledge of relevant regulations and compliance standards in the technology and telecommunications industry. Strategic Planning: Experience in developing and implementing strategic plans to align technology initiatives with business goals., Vendor Management: Experience in managing relationships with technology vendors and service providers., Financial Acumen: Understanding of nancial principles and experience in managing technology budgets and expenses. PROJECTSSept. 2013 to Feb. 2014 Disaster Recovery DRaaSLed a Team of Designer's andEngineers to deliver a large Disaster Recovery system and solution for Client with immediate and long term growth potential. 500 Server Farm Primary-Secondary and TertiaryMay 1994 to Nov. 1995 Fiber Optic Long Haul (SPRINT) Team Member for Fiber Optic Design build OSP Project Chicago to Minneapolis. Feb. 2008 to Jan. 2009 Large MPLS Network 1300 locations Led a Team of Engineers and Support sta! to Design and Deliver a Nationwide MPLS Network for Client supporting Voice, Video and Data. Also, Led team to design and build secondary backup solution that integrated with the initial solution. However, Backup solution had zero physical contact points or route similarity. Jan. 2018 to Feb. 2019 Data CenterProvide Innovation Leadership for DC build Site, Type, Capabilities, and Route planning for on and o! net tra#c Feb. 1997 to Feb. 1999 Contact CenterLed a Team of Support Sta! to work closely with Client to design and implement a Dealer Support Services blended (Voice, Email, Fax) solution to a large enterprise client fortune 200. Feb. 2017 to Feb. 2018 Wireless Mobility new Product Design Produced Consultation for a National Cellular Provider ~ Scope of project was to Design and Implement an Ethernet based back-End for all Carrier Transport from Mobility Network to IP Transport. AWARDSAT&T - Presidents Club2008, 2009, 2011, 2012, 2013AT&T - Diamond2010, 2012