Candidate Information Name Available: Register for Free Title Customer Care Office Administrator Target Location US-NC-Greensboro Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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C: PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SUMMARYMy background includes an extensive experience with dealing with the public across all areas. The core of my experience has been the ability to work independently once trained in my field and I steadily take the initiative for excellence. The ability to work well with a diverse population is imperative for success and due to my employment history, it has allowed me that experience.EMPLOYMENT HISTORYWelfare Reform Liaison Project, Inc. Greensboro, N.C. 2015 - 2023Success CoachResponsible for recruiting new applicants for the program and coaching to completionProvided transportation as needed for class, hiring events and maintain company fleetProvided home visits as needed for furniture referrals for qualified personsConducted presentation to make the public aware of agency servicesProvide turn-key services daily for opening and closing officeTime Warner Cable Greensboro, N.C. 1991 - 2015Customer Care Rep/LeadAssigned team leadership role for support and training of teamAccount maintenance and light collections on past due accounts and salesService repair support and diagnostic techniquesAnswer incoming calls and handled customer questions, concerns and resolved issuesCatheryn Wicker Allstate Agency Greensboro, N.C 2002 - 2004Office AdministratorGeneral day-to-day operations of returning phone calls, emails and turn-key servicesProcessed electronic and paper policy payments and provided insurance quotesSpencer Group, Inc. Greensboro, N.C. 2004 - 2007General ManagerResponsible for logistics for eventsProvided leadership and oversite for internsCovered day-to-day operations, calls, emails and walk-insLiaison contact for suppliers and clientsProvided turn-key servicesEDUCATION HISTORYBennett College BA/BS Interdisciplinary Studies Greensboro, NC 2009ADDITIONAL TRAININGSouthern University and A&M College 2021Case Management Course  Certificate of CompletionAR4CA Orientation and Refresher Course - Certificate of Completion 2021NYSDOH Registered Opioid Overdose Program  Certificate of Completion 2021