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Chicago, IllinoisPHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryVersatile professional with a proven track record in diverse roles, including unarmed security officer, delivery driver, and housekeeper. Equipped with a strong work ethic, attention to detail, and a commitment to customer service. Adaptable and skilled in maintaining safety, efficiency, and cleanliness across different work environments.CertificationsBasset/Education and Training Certificate, Chicago, Illinois July 201920 Hour Unarmed Security Training & PERC Registration CardAmerican Heart Associates/Chicago Pulse, Chicago, IllinoisHealthcare Provider CPR/AED Program Certification July 2015Professional ExperienceDelivery DriverUber Eats 10/2021 to PresentDoorDash 07/2021 to PresentPrioitize excellent customer service by ensure friendly, prompt and accurate deliveries to customers' doorsteps, navigating delivery routes to consistently meet delivery deadlines.Check and verify orders for accuracy before delivery, minimizing order discrepancies.Healthcare Security OfficerGuardaworld Security, Chicago, Illinois 01/2021 to 06/2021Proficiently directed and assisted incoming traffic, ensuring a smooth flow of vehicles for Covid-19 testing. Committed to providing outstanding customer service and maintaining a safe environment.Distributed informative flyers and updated materials to all customers, enhancing their awareness of essential information and ensuring a positive and well-informed experience during their appointments.CLUB Pride/Housekeeping JanitorL.A. Fitness Hyde Park, Chicago, Illinois 10/2019 to 07/2020Upheld a pristine and inviting environment at the health club by meticulously cleaning and sanitizing high-traffic areas, including the main front desk, towel service, and women's locker rooms and restrooms.Demonstrated a strong commitment to cleanliness and functionality by efficiently managing tasks such as floor maintenance, trash disposal, and equipment upkeep, contributing to a top-tier member experience.Brand AmbassadorToys R Us Adventures, Chicago, Illinois 10/2019 to 01/2020Represented the Toys R Us brand with joy, creativity, and integrity.Interacted with children and parents, putting smiles on people's faces on a high performing customer service-oriented team.Retail Security OfficerBrosnan Risk Security, Chicago, Illinois 05/2019 to 09/2019Provide a professional and welcoming presence at entrance/exit points of a high-end retailer on Michigan Avenue, ensuring a positive client experience through courteous interactions.Safeguard store associates and clients by maintaining a secure environment and handling emergency incidents while prioritizing safety.Collaborate with retail management and staff to prevent losses, including the protection of merchandise as per Company anti-theft standards.Conduct transaction and sensor audits as required by the security department, maintaining strict adherence to protocols.Drive efforts to reduce shrinkage, communicate loss prevention updates through newsletters, and support management in raising security awareness. |