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MalishaNealPHONE NUMBER AVAILABLE
EMAIL AVAILABLELINKEDIN LINK AVAILABLESPHRi In ProcessProfessional SummaryAccomplished HR Professional with a comprehensive background in transforming HR operations, enhancing workforce performance, and driving organizational growth. I keep managers effective and employees satisfied with proactive approaches.
Skills NA, EMEA, APAC, LATAM HR Analytics and Reporting Employment Law & Compliance Talent Management Diversity and Inclusion Training and Development Strategic Planning
Leave of Absence Management HRIS Data Integrity Benefits Administration Vendor Management Employee Engagement Organizational Development Employee Relations & Conflict Resolution Compensation Administration Performance Management Workday, PeopleSoft, ADP, Kronos, Paylocity, PaycomExperienceHR Business Partner, Briljent LLC, Jul 2022 - Current
Built strong relationships with client managers and managed 90 + subcontractors. Facilitated onboarding efforts for new hires. Increasing employee satisfaction and effectively reducing retention. Conducted touchpoint calls to gauge employee satisfaction and implemented changes based on feedback. Mediated and resolved employee conflicts, leading to improved workplace relationships. Conducted investigations into workplace issues and took appropriate actions. Completed performance reviews, developed strategies to improve employee performance and productivity.
HR Business Analyst - BCForward/Subcontracted, Jan 2022 - Jun 2022
Re-ERP of Workday for client Salesforce on a Global scale.
Partnered with managers and leadership to drive strategic workforce planning.
Benefit Administrator, Russell Tobin/Subcontracted, Jan 2020 - Feb 2022
Subcontracted to client Amazon, COVID LOA response team. Successfully processed COVID leave cases in US, India, and Mexica utilizing Salesforce and ADP.
Benefits Administrator II, Sykes/Contract, May 2020 - Oct 2020 Subcontracted to move all existing and incoming ADA cases to a TPA. Initial contract was for 12 months, utilizing my comprehensive LOA knowledge, I effectively complete the assignment in 5 months.Benefits Administrator, Home Care Providers Inc., Apr 2019 - May 2020
Administered employee benefits programs, including health, dental, vision, life, retirement plans, and many more. Ensured all employees received timely and accurate information regarding their benefits.
Benefits Administrator, Aspire Indiana Inc., Jan 2017 - Sep 2017
Analyze benefit data to assess plan utilization and identify opportunities for improvement. Provided recommendations for enhancements based on employee feedback and industry trends to the Board of Directors.
Managed annual open enrollment process, including employee communications and system updates. Managed all benefit programs for a non-profit employer. Ensured compliance with federal and state laws, such as COBRA, ERISA, HIPAA, and ACA, to avoid legal risks and maintain accurate records. Collaborated with cross-functional teams to develop and launch a holistic wellness program that enhanced engagement and overall cost savings.
Implementation Specialist, Key Benefit Administrators, Inc., Sep 2014 - May 2016
Successfully implement ACA compliant MEC and MVP stop loss plans. Acted as a primary point of contact for brokers during the benefits implementation process. Built strong, long-lasting relationships by providing exceptional service and support.
Benefits Administrator Senior, ITT Technical Institute, Aug 2013 - Jun 2014
Managed various types of employee leaves of absence, including complex leave cases, intermittent and extended absences. Collaborate with legal to handle sensitive cases and ensure compliance.Benefits Administrator II, Anthem/Elevance Health, Aug 2009 - Aug 2013
Created and maintained the Apropos auto-responses for the Benefits and Retiree teams. This provided our team with 100% audit scores.
Streamlined efficiencies on the Tuition Reimbursement Team and Performance Review Management Team to increase quality.
Volunteered for the Open Enrollment Ambassador Program.HR Generalist/Benefit Administrator, AFC/KAR Global, Mar 2000 - May 2005
Spearheaded the development of the company s HR strategy, integrating corporate objectives and driving organizational performance.
Created an efficient recruitment process that filled positions faster and at a lower cost, enabling the organization to stay competitive.
Conceptualized and implemented a benefit package, including insurance and retirement plans, to increase employee satisfaction. Managed the benefits renewal process, utilizing data analysis to negotiate terms, which resulted in cost savings of 100% for 4 straight years.
EducationAS General Studies/HR Management - Indiana Institute of TechnologyBA Business Management/HR Management - University of Pheonix. |
