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Title Customer Service Store Manager
Target Location US-FL-Jacksonville
Email Available with paid plan
Phone Available with paid plan
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MelissaMurrayStreet Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLETO OBTAIN A POSITION WITH A STABLE COMPANY WHERE MY OVER 20 YEARS OF EXPERIENCE IN MANAGEMENT, STRENGTH AND SKILLS CAN BE UTILIZED FOR THE BENEFIT OF THE COMPANY, RESULTING IN THE ADVANCEMENT OF MY CAREER.SkillsCOMMUNICATIONCOMPUTERCUSTOMER SERVICETIME MANAGEMENTPROBLEM SOLVINGLEADERSHIP/MANAGEMENTExperience11/22-presentMANAGER/ WHATABURGER JACKSONVILLE, FLOVER SEE DAILY OPERATIONS OF THE BUSINESS AS IN AUDITS OF PRODUCT, CLEANING, PRODUCT ORDERING, SCHEDULING OF EMPLOYEES, OVERSEEING 35-50 EMPLOYEES, TRAIN AND COACH EMPLOYEES, COACH EMPLOYEES ON INCREASEING SALES DAILY, HANDLE GUEST COMPLAINTS PROMTLY5/2019  7/2022STORE MANAGER/ CCFI OLIVE BRANCH, MSOPEN AND CLOSE STORE, PROCESS LOANS (TITLE, PAYDAY, INSTALLMENT), CHECK CASHING, DEPOSIT CHECKS AND BANK DEPOSITS, EMPLOYEE SCHEDULING, HIRE, TRAIN AND DEVELOP NEW EMPLOYEES, DAILY VAULT AND DRAWER AUDITS, CUSTOMER SERVICE, PROCESS TAXES DURING SEASON.4/2019  7/2022OWNER / SOUTHERN GIRLS CAKERY & CATERING MOSCOW, TNFOOD CATERING AND CAKE BUSINESS- CATERING WEDDINGS, BIRTHDAYS, GROUP MEETINGS, AND SPECIAL OCCASIONS, PERSONALIZED CAKES ALSO6/2016  4/2019ASSISTANT RESTAURANT MANAGER/ RANGE USA MEMPHIS, TNEMPLOYEE SCHEDULING, ASSIST IN WEEKLY MENU, PRODUCT ORDERING, CUSTOMER SERVICE, TRAINING NEW EMPLOYEES.1/2017  5/2019TAX PREPARER/ OLIVE BRANCH, MSPREPARE 30-50 PERSONAL TAXES PER SEASON, USING BEEHIVE, TURBO TAX, FREE TAX USA9/2014-3/2016PRIVATE CAREGIVER/ SOUTHAVEN, MSASSIST IN BATHING, DRESSING, AND EATING, ADMINISTER MEDICATION, ACCOMPANY TO DOCTOR APPOINTMENTS, ERRAND RUNNING INCLUDING BANKING NEEDS.11/2013 - 6/2016SERVER TRAINER / O CHARLEYS, OLIVE BRANCH, MSCUSTOMER SERVICE, PREPARE CUSTOMER ORDERS, TRAIN ALL NEW SERVERS ON PRODUCT AND SERVICES12/2002 -6/2013STORE MANAGER- DISTRICT MANAGER / SUBWAY, MS AR, TNOVERSEEN STORES IN 3 STATES, MAKE SURE ALL STORES ARE PROFITABLE AND STAY WITHIN THEIR GOALS AND PERCENT SET FOR GROWTH, HANDLE ALL GUEST COMPLAINTS AND CONCERNS ACCORDING TO COMPANY GUIDELINES AND RECOMMENDATIONS, ORDER ALL ITEM NEEDED TO MAINTAIN EQUIPMENT & PRODUCTS TO RUN THE STORE EFFICIENTLY AND TO STANDARDS, DO WEEKLY INSPECTIONS ON EACH STORE TO MAKE SURE STORE STAYS IN COMPLIANCE WITH SUBWAY STANDARDS, MONTHLY MANGERS MEETINGS TO GO OVER LAST MONTHS NUMBER AND SET NEW GOALS FOR THE COMING MONTH4/1998  11/2001ACCOUNTS PAYABLE SUPERVISOR / VOLT INFORMATION SCIENCE ORANGE, CA.RESPONSIBLE FOR 6 EXPENSE CLERKS, 3 A/P CLERKS, AND 1 PURCHASE ORDER CLERK, PERFORMED ANNUAL REVIEWS & PERFORMANCE EVALUATIONS ON EMPLOYEES REPORTING TO ME, APPROVED ALL NEW VENDORS AND WEEKLY CHECKS TO VENDORS, RECONCILED EMPLOYEE WEEKLY EXPENSE REPORTS, COMPANY PAID AMEX BILL AND EMPLOYEE & COMPANY ACCOUNTS RECEIVABLES, ISSUED HERTZ RENTAL VOUCHERS FOR EMPLOYEES AND RECONCILED MONTHLY BILL FOR PAYMENT, PARTICIPATED IN THE SUCCESSFUL CUSTOMIZATION AND IMPLEMENTATION OF A NEW PEOPLESOFT SOFTWARE INTO ACCOUNTS PAYABLE, EXTREMELY HIGH VOLUME OF CUSTOMER SERVICE WITH OUR OVER 300 BRANCHES AND VENDORSREFERENCESAVAILABLE UPON REQUEST

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