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Click here or scroll down to respond to this candidateCandidate's Name
Troy, MI
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Mortgage Loan Processor/ Home Equity Line of Credit
Bank of America - Remote
April 2021 to November 2023
Responsible for the processing of a mortgage loan from origination to funding
Accurately input information in loan origination system (LOS) to ensure TRID requirements are met.
Confirm and schedule closing/funding dates and coordinate signing.
Closed monthly revenue between $700,000- $5.3 million
Closed monthly 18-25 loans
Loan Processor
Michigan Schools & Government Credit Union - Troy, MI
July 2020 to February 2021
Responsible for evaluating, authorizing approval or deny applications for people or businesses.
Loan processors act as a liaison between customers and financial institutions who assist qualified
applicants acquire loans in a timely manner.
Loan Programs (FHA, Conventional, VA, Jumbo, USDA)
Closed monthly revenue between $400,000- $1,000,000
Closer
Old National Bank - Tecumseh, MI
June 2018 to June 2019
Specialist who ensured loan files are audited, shipped, and sold correctly.
Prepared and audit loan files promptly and review signed settlement documents for accuracy.
Closed monthly between $400,000- $900,000
Closed 15-18 loans monthly
Loan Operations Specialist
Hantz Group - Southfield, MI
October 2017 to May 2018
Responsible for the overall loan operations management and oversight of the consumer and commercial
loans support staff.
Performed document preparation, processing and servicing, account reconciliation and reporting
functions, post-closing document review and imaging.
Supervised loan document preparation to ensure all loans are being processed in a timely and proper
manner.
Closed monthly revenue between $500,000- $900,000
Sales Agent/Customer Service
Prosper - Troy, MI
June 2017 to October 2017
Sold personal loans, goods and services to customers.
Worked with customers to find what they want, create solutions and ensure a smooth sales process.
Salesforce
Average calls 400-500 calls daily
Loan Coordinator II
LENDERLIVE NETWORK LLC - Madison Heights, MI
August 2016 to May 2017
Performed initial appraisal of potential borrowers by thoroughly examining their applications
Assessed the credit standings of applicants through background research
Concluded on all applicable financial and non-financial criteria and develop loan repayment plans
Followed up with clients to clarify important points
Finalized loan contracts and keep clients informed in rules and obligations
Remained up to speed regarding lending and other financial services
Identified customer needs, explore all options and suggest different types of loans
Cultivated trustworthy referral networks; suggest alternate channels and cross-sell products and
services
Forged trust relationships and enhance customer dedication
Worked within established regulations and adhere to law requirements at all times
Loan Programs (FHA, Conventional, VA, Jumbo, USDA)
Personal Mortgage Processor II
Citibank NA - Ann Arbor, MI
June 2012 to June 2016
Experience processing conforming and non-conforming loan products, including analyzing and
validating data
Demonstrated excellent customer service skills and experience
Ability to handle confidential material in a professional, ethical manner
Strong interpersonal skills to build and maintain professional relationships with customers and co-
workers
Ability to perform tasks with limited supervision
Closed monthly revenue $1.5 million - $7 million
Average closed loans 20-30 loans (Home Equity 60-80 loans)
Retail Support Associate
Macy's - Taylor, MI
August 2011 to January 2012
Processed merchandise to floor ready standards and assist the Merchandise Team Lead with the
placement of merchandise on the sales floor
Assisted customers in all aspects of service and have the ability to qualify customer needs
Assisted in the inventory and markdown process
Participated in stockroom maintenance, organization, and housekeeping, process damages, transfers,
and return to vendor merchandise
Followed shortage programs and procedures as they pertain to the merchandising function
Customer Service Representative
Tiffin University - Tiffin, OH
January 2011 to April 2011
- Tiffin, OH January 2011 to April 2011
Performs a variety of clerical and technical duties involving student registration, admission, records
maintenance and research issues
Resolves administrative issues by responding to requests and delivering messages
Files various notices and forms and prepares routine correspondences
Operates office machines, orders materials, supplies and services within guidelines
Mailroom Clerk
Henry Ford Community College - Dearborn, MI
2009 to July 2010
Daily lifting and carrying of mail, packages, and/or supplies
Accurately collect, stamp, sort, and deliver mail and packages
Ensure mail area is maintained and organized to meet department and customer need
Operate postage and inserter machines and electronic scales on a daily basis
Delivery of departmental supply requisitions
Perform all work assignments in a timely manner
Education
certificate in Sales Development Representative
Course Careers - Remote
November 2023 to December 2023
Bachelor's Degree in Business Administration
Finlandia University - Hancock, MI
2012
High School Diploma
Ecorse High School - Ecorse, MI
2007
Skills
Salesforce
Technology sales
Negotiation
Cold calling
Cold calling
Salesforce (4 years)
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