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Title Social Media Case Management
Target Location US-FL-Miramar
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  S.W., 160th AvenueApt. Street Address
Marimar, FL Street Address
PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESummaryA bilingual, results-oriented paraprofessional, with solid academic training, and 22+ years of experience in a client driven environment. A team player and friendly with a professional demeanor, who works well with minimum supervision. Grasp institutional policies and apply them fairly and consistently. Foster cooperation, demonstrate initiative and integrity. Offer consistent and discretion. Dependable, flexible and committed to exceeding employers expectations. Expertise in legal advocacy, and documentation.Proficiencies: Microsoft Office, WordPerfect, Legal Files, Citrix, Manual and Computerized research, Westlaw, Outlook, Internet Explorer, type 70WMP and social media.Primary position: Legal Secretary, Family Unit and Education UnitGreater Hartford Legal Aid, Hartford, CT 2000-2023Non-profit law firm.Essential Functions (include but not limited to): Liaison, between attorneys and the public. Specialized with (VOCA) cases. Excellent organizational and communication skills. Ability to multi-task by assisting with many cases and multiple attorneys and clients. Conducted initial screening of applicants and screenings for the Ryan White Foundation. Determined geographical and income eligibility of clients. Obtained records, review clients completed questionnaires, drafted pleadings and court forms, letters, discovery, and other documents. Interpreted for attorneys with initial client interviews in Spanish. Briefed staff attorneys on case details at unit meetings. Assisted with referrals from domestic violence shelters. E-filed and e-serviced in state courts. Maintained calendar for assigned attorneys. Maintained general knowledge of substantive area. Case management: Importing documents into a document management system. Answered and directed telephone calls to appropriate counsel and/or unit. Responsible for case management of active files, including reviewing documents for accurateness, scheduling, and docketing requests, and compiling documents to prepare investigations and electronic files. Responsible for the short calendars and various notices pertaining to family law. Prepared/drafted applicable forms and documents to case files. Coordinated service of subpoenas. Responsible for on-going client communication and education regarding clients case. Accompanied attorneys to court proceedings and interpreted from Spanish to English. Transcribed documents, medical records, and phone messages for attorneys. Organized and maintained client files, including documentation of activities. Attended office and other program meetings. Performed additional duties as instructed and assigned by counsels. Also performed administrative functions for the Housing, Public Benefit, and Employment units. Provided appropriate referrals to other agencies or programs. Responsible for closing case file and archiving file in computer system.Secondary position: Front Desk Receptionistresponsibilities: Ensured the reception area was cleaned, organized, and always presentable. Sorted and distributed incoming mail and packages to appropriate departments. Welcomed and greeted visitors in a friendly and professional manner. Notified relevant personnel of visitors arrivals. Coordinated meeting rooms reservations for various staff employees.Internal Revenue Service 1990-1991Front Desk Receptionist Greeted taxpayers with questions regarding their tax issues and referred them to appropriate department. Drafted and sent appointment letters to taxpayers Copied documents when taxpayers came in for their scheduled audits. Answered a multi-line console for the department.EducationSpringfield College School of Social Work, Springfield, MA ActiveMaster of Social WorkSpringfield College School of Human Services, Springfield, MA Spring 2009Bachelor of Science, Cum Laude Human Services GPA 3.7/4.0Relevant Courses:  Global Economy  Community Leadership Group Project Race, Religion and Culture  Domestic Violence Group Techniques  Issues in Research Economics  Education, Oppression and ResistanceEmployer Sponsored Courses: Bentley College, Waltham MA Fall 2001Certificate, Language Translation and Interpretation WorkshopOther Courses: Microsoft Office  Citrix  Database  Legal Files Immigration Law and Procedures  Effective Communication Skills Sexual Harassment in the Workplace  Understanding DiversityBranford Hall Career Institute, Windsor, CT Fall 1999Diploma, Paralegal Studies Program, GPA 3.2/4.0Relevant Courses: Law & Ethics  Business Writing Skills Advanced Topics in Law  Family Law Procedures Legal Research & Writing  Business OrganizationsFox Institute of Business, West Hartford, CT Spring 1995Diploma, Legal Office Assistant Program, Deans List, GPA 3.5/4.0Community ServicePanelist, Branford Hall Career Institute, Career DayVice President, East Hartford Spartans Youth Football and Cheerleading TeamsTeam Mother, Pop Warner and affiliation of MID-CONNVolunteer, American Cancer SocietyReferences available upon request.

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