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Click here or scroll down to respond to this candidateCandidate's Name
SUMMARY OF QUALIFICATIONSTechnical business project manager who can develop and implement project plans including, process and procedure development, training, and management reporting, as well as solution delivery monitoring, based on business expectations.Results-oriented professional with experience in design, implementation, and troubleshooting LAN/WAN and technical problems in Microsoft and Windows environment.Proven ability to manage projects and staff.Proficient in Documenting and Public Speaking.WORK EXPERIENCERemington Hotels, LLC, Dallas TX, 2/2022 PresentSystem AdministratorProvide operational support for Azure Cloud Platforms ensuring data security, availability, and performance.Proficiency with VMWare vCenter 6.7, DR exercises, and upgrading to v7Implemented procedures for designing, support and maintenance of AD products and IT infrastructure.Configured Veeam 12 Backup and Replication.Created environment for backup and recovery to cloud infrastructure to prevent attack of ransomware.Troubleshoot/Break-Fix virtualized Microsoft Server 2008 -2022 Data Center OS.Supported and Administered Office 365, O365 exchange online, SharePoint, and MS Teams duties.Administered OneDrive for Business, overseeing user access, file sharing, and collaboration tools.Responsible for Pure Storage Array.Configured Palo Alto, Cisco ASA, and Sonic Wall Firewalls.Configured Dell and Meraki switches.Performed and Administered Cloud PMS Opera Cloud duties.Performed and Administered Cloud POS Simphony Cloud.Worked with Citrix, RDP, and VDI.Responsible for creating and updating documentation.Responsible for communicating IT instructions to Executive and management teams.Choctaw Global, Durant, OK 12/2020 to 2/2022System AdministratorExtensive Application support experience with MS Azure AD, cloud services and Microsoft O365Modify configuration, utilities, and maintain Microsoft Government O365 and Azure environmentTroubleshoot production support issues post-deployment and recommend solutions as requiredCreate, test, and deploy software packages through relevant delivery method and Group policyProvide assistance with systems planning business information analysis and process improvement initiatives.Responsible for configuring desktop and server operating systems.Advise leadership and support our environment to help serve the End-User community more proficientlyProvide hardware and software engineering support for Information Systems utilizing object-oriented programming and client / server applicationsDevelop and maintain knowledge bases and FAQ resources on the file server to aid in problem resolutionResponsible for troubleshooting, Packaging, Deployment, and System issuesIntune mobile device managementOffice 365 administration experience including SharePoint Online Exchange online, OneDrive and MS TeamsManage full software development planning process including the design of specifications, diagrams, techniques and strategies.ERGOS Technology, Dallas, Texas 5/2017 - 12/2020Systems AdministratorProvides technical support to accounts of varying size, that may or may not span multiple sites.Manage project deployment lifecycle, define requirements, research solutions, design systems, Support testing and oversee live implementationPerformed and Maintained VMware administration duties.Built and created virtual and cloud desktops and servers.Performed and maintain Active Directory duties.Maintain business-level backup solutions.Performed remote access with Connect Wise Automate RMMPerformed remote access with Connect Wise Manage PSAPerformed and maintain Office 365 global administration.Monitor system performance and provide security measures, troubleshooting and maintenance as needed.Supported OneDrive administration tasks, including user account management, file sharing configurations, and troubleshooting.Design and implement systems, network configurations, and network architecture, including hardware and software technology, site locations, and integration of technologies.Parallels Software, Dallas, Texas 11/2013 - 5/2017Systems AdministratorInvolved in VMware ESX 5.0-6.5 installs & troubleshoot patches and updates on VMware VCenter hosts and virtual machines.Provided the SAN and NAS storage to VMware ESX servers in ESX clusteredDeploy, Build, Maintain, Troubleshoot MS Windows Server 2008 R2 and 2012 R2 Deploy, Build, Maintain, And Troubleshoot Virtual Desktops.IIS web server configuration in a Windows Server 2008 R2 and 2012 R2environment.Installs operating systems, performs data backups, and applies server patchesInstalled and configured Dell PowerEdge Servers as Virtual Host ServersManage Cloud base infrastructure.SQL Server Install and ConfigurationThink Finance 11/2013 - 11/2013Systems AdministratorInvolved in VMware updates manager to install & troubleshoot patches and updates on ESX 5.0 hosts and virtual machines.Managing VMware Esx 3.5/4.1 with EMC storage FC and iscsiPerform physical server host and guest operating system maintenance, installation, patching, configuration, support, backup/restore, monitoring, trending.Assisted in implementing and evaluating applications, systems and utilities relevant to Active Directory servicesDeploy, Maintain, Monitor, and Troubleshoot MS Windows Server 2003 & 2008 R2Configure and maintain health of server hardware and operating systems.IIS web server configuration in a Windows Server 2003 or 2008 environment.Installed and configured Cisco UCS Server as Virtual VM host.Created and managed application deployment objects for new and existing software using SCCMMonitor Microsoft SCCM Platform health and mitigate identified problemsCity of Rowlett, Dallas, Texas 11/2010 - 6/2013Systems AdministratorCreated and managed application deployment objects for new and existing software using SCCMMonitor Microsoft SCCM Platform health and mitigate identified problemsHands on day to day duties in the role as Network and System Administrator for technical assistance to resolve network, system, voice/data problems to promote effective operationsResponsible for monitor MS Windows Servers with SCOM.Server Administration duties (monitor, configure, install, backup)Assisted in implementing and evaluating applications, systems and utilities relevant to Active Directory servicesPublic Safety Systems Administration (EMS apps, mobile computers, and server configuration)Deploy, Build, Maintain, Monitor, Troubleshoot MS Windows Server 2008 R2 Deploying VMware/VSphere for City of RowlettInvolved in VMware updates manager to install & troubleshoot patches and updates on ESX hosts and virtual machinesMigration and transferring of data across LAN/WAN Environment.Server Administration duties (monitor, configure, install, backup)Provides basic end user training.Installs operating systems, performs data backups, and applies server patches24 hour On-call RotationImplements security functions to insure protection of data from unauthorized usersFocus Communication, Dallas, Texas 7/2002 - 10/2010System AdministratorHands-on configuration and management with Active Directory, IIS, Terminal server, Blackberry Enterprise server, Symantec AV, SAN, DNS, DHCP, WINS, TCP/IP, SNMP, Citrix Meta frame, AD policies and logon scriptingBuild and maintain Microsoft Hyper-V machinesAssist customers over the phone with multiple types of system/applications errors following set guidelines on call processing, prioritizing, and escalation proceduresMigration and transferring of data across LAN/WAN Environment.Cisco Router configurationProcessed technical documentation for troubleshootingMaintain, configured, and installed San storage devices24 hour On-call RotationMigration and implementation of EXCHANGE 2003. Design and Implementation of WINDOWS Server 2003 and ACTIVE DIRECTORY (AD).Blackberry Wireless communication configuration.Install firewalls and wireless technologyBackup and restore Data from ServersDesignated administrator for AS/400 and Lotus Notes Worked directly with phone carrier on phone problems |
