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Title It Support Sales Representative
Target Location US-SD-Sioux Falls
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Candidate's Name
IT Engineer / NetworkEngineerContactAddressSioux Falls, SD, Street Address
PhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLESkillsAn experienced individual seeking a career opportunity in the IT field. Skilled in IT Support, an Azure Cloud, Networking that offers professional challenges utilizing interpersonal skills and problem-solving skills, I am interested in the relocation too.Work HistoryI Administrr ntegrate Azure IT Support Inc., South El Monte, California- IT Engineer (April 2023 - Present) Remote Manage the onboarding process for new hires inActive Directory (AD) Performed Windows updates, antivirus and grouppolicy Provide support to end-users on any IT-relatedissues,on-site or remotely using TeamViewer or any desk Helpdesk support using Ticketing System PC Imaging and Inventory management A strong understanding of networking concepts,protocols, and architectures, knowledge of TCP/IP, subnetting, routing, switching, and VLANs. Familiarity with Cisco networking devices, such as routers, switches, and access points, Configure and manage wireless access points, network security, firewall rules, telephone, and VPN.Metlife, Cary, NC- Network Engineer (March, 2022-March, 2023)Azure Cloud : deployed Azure resources using Terraform through Pipeline (CI/CD) Performed troubleshooting deployed resources, like resource group, virtual network Gateway, Firewall, etc. Creating the documentation for deployed resources, like resource groups, virtual network Gateway, Firewall, etc. Implementation of Azure vent, Azure routing, Azure Site to Site VPN, Express route, Azure firewall, Palo alto. experience in Azure site to site VPN and Express routes. configured Azure routing, Azure firewall, Azure VPN, network peering.Active DirectoryAzure Active DirectoryDesktop supportTechnical issues supportMicrosoft TeamsGroup policy and Map DrivesBasic Network LAN/WANCisco NetworkingRouting and SwithchingFirewallVPN configurationMS Outlook and teams supportPC ImagingTicketing systemEnd user supportAzure(Azure/Aws Cloud)Azure FundamentalsAzure NetworkingEducation Bachelor of Science: Computer Engineering(May 2017 - March 2020)South Dakota State University - Brooking, SD Bachelor of Arts: Mathematics(March 2002-March 2006)Tribhuvan University - Biratnagar NepalProject : Created Palo Alto Automation tools : Usually, Firewall teams manually commit, and push all the firewalls rules and update on Palo Alto management (Near about 400 of them). This tool commits, push firewall rules and updates automatically on a time basis. Code is based on OS of Palo Alto Firewall in python language. Pytest Framework : pytest framework for Unit, Integration test, and Functional test in python- Lab tested: Each function is tested during development environment.- Presented: Presented to Owner of the Project.- Deployed: It is deployed in a production environment Implement rules and update on Palo Alto Firewalls and Provided support services. Performed troubleshooting for Palo Alto Firewall and packet analysis. Escalated emergency technical tickets issues beyond the scope to maintain optimum up-time.Class Coursework Experience (May, 2017-May, 2020) South Dakota State University, Brooking, SD Built Assembler in a class project using a C++ environment. Developed Java Compiler in C++ Management using HTML, CSS, and JavaScript. Also worked on testing planning and execution. Developed convenience store Web Application in class projects using HTML/HTML5, CSS, and JavaScript.CertificationsAWS Developer-Associate (September 2021)AWS Solutions Architect AssociateCCNA (Passed on 11/03/2024)Websitehttps://drluitel.github.io/cv/ Used HTML5 CSS. This is not a mobile-responsivewebsite.https://drluitel.github.io/catlove/ Used HTML5, CSS, and Bootstrap This is a mobile responsive website.https://drluitel.github.io/diceGame/ Used HTML5, CSS, JavaScripthttps://drluitel.github.io/DurmKit/ Used HTML5, CSS, Bootstrap, JavaScript.

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