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Title Quality Assurance Customer Service
Target Location US-GA-McDonough
Email Available with paid plan
Phone Available with paid plan
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Cell: PHONE NUMBER AVAILABLE Home: PHONE NUMBER AVAILABLE EMAIL AVAILABLESummary:Professional writer with proficiency in both Technical and News Reporting methods of communication. His defined strengths have placed him in the unique category of National Award-Winning Collegiate Journalists. He also joins the ranks of Collegiate Creative Writers, both fiction and non-fiction with stories on the cutting edge. Candidate is highly adept in stringent concepts that require superlative deliberation.Writing SkillsTechnical Writing: ISO Audit Reports, Product Documentation and Test Reports, Quality/ Training Manuals, Adobe InDesign, Microsoft Office, Non-Conforming Material Reports, Data Revision / EditingJournalism: News Writing and Reporting, News Features/ Personality Profiles, Creative Writing and Strategies, Analytical Writing, and News EditingEducation:Bachelor of Arts: Liberal Studies - Writing and Communication (4.0 GPA in Major) 2018Mercer University, Penfield College / Macon, GADeans List: Mercer University, Penfield College (Multiple Terms)Writing Requirements:Creative Writing: Fiction, and Nonfiction Strategies and Their ApplicationsAcademic Writing 1and 2: Education and Experience, Vocation and ValuesTopics in U.S. LiteratureTextual Criticism: Common Sense and Critical TheoryLiberal Studies Capstone SynthesisJournalism:Santa Ana College, Santa Ana, CAEarned 43.5 CreditsJournalism Awards:Story of the Year and Reporter of the Year, presented by the Associated Collegiate PressFirst Place, Magazine News Feature, presented by Californias Collegiate Journalism AssociationFirst Place, Sports Personality Profile, presented at the Orange County Fair Annual Reporters ContestFirst Amendment Award, presented by the Faculty of Arts and Sciences at SAC for National RecognitionMilitary:United States Marine Corps, Honorable DischargeRank: Sergeant, Specialty: Heavy Vehicle Operator / DispatcherCandidate's Name  2.Work Experience:Quality Assurance / Quality InspectorPAI Industries, INC. Suwanee, GA 08-2019 to presentInspect incoming parts for conformance to specificationsConduct measurement tests using precision instrumentsDocument nonconforming inspection results into the quality databaseOperate within ISO 9001-2015 requirementsCustomer Service AgentAmerican Family Life Assurance Co. of Columbia (Aflac) 04-2019  08-2019Developed customized packaged deals for accident, sick, and life insurance policiesPrepared and delivered presentations for group health plansParticipated in ongoing training to enhance my professionalism in communication and customer service.Quality Inspector / Calibration Technician:Clyde Bergemann Power Group., Atlanta, GA 01-2015 to 03-2019Designed a more efficient and effective calibration system, while cutting costWrote procedures regarding shelf life of elastomers and O-ringsWrote Non-Conforming Material ReportsCMM Operator / Quality Technician:Dixien LLC., Lake City, GA 08-2013 to 05-2014Brown and Sharp CMM technician (GD&T)Familiar with Gage tracking and calibration systemMaintained floor inspections, and dock auditorLead Receiving and In-Process Inspector / Quality Assurance, Quality Control:JWC Environmental Corp. Santa Ana, CA 05- 2006 to 08-2013B240 Mitutoyo CMM technician (GD&T)Demonstrated thorough expertise for Rockwell hardness testing/ metallurgical evaluationsLean Manufacturing Process, Quality Management System, and 5S StandardsWrote Non-Conforming material reportsImplemented a new Vendor First Article Evaluation check list.Quality Assurance/ Quality Control Test Technician:Headed Reinforcement Corp. Fountain Valley, CA 05-2002 to 04-2006Baldwin Lima Hamilton, Universal Tensile Machine technician: 120,000 B.T.E. and 400,000 B.T.E.Created a Data and Document Control LibraryWrote and demonstrated special testing proceduresImplemented quarterly audit provisionsMaintained the calibration systemQuality Control Technician: (ISO Representative):Brevet Industries, Inc. Irvine, CA 01-2001 to 04-2002350 Federal CMM Technician (GD&T)Maintained vendor first article evaluationsMaintained ISO Audit Reports: Wrote corrective actions and special provisionsConducted internal audits: Wrote Non-Conforming Reports

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