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Title Customer Care Human Resources
Target Location US-DC-Washington
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Washington, DC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEOrganized Administrative Assistant with almost 20 years of hands-on experience supporting business areas such accounting database management and Human Resources. Collaborative team player with strong communication. Decision - making and time management abilities. Able to multi-task, identify prior tabs meet tight deadlines without compromising quality. Dynamic problem solver that delivers positive experiences though high-qualm customer care and dependability. Patient, reliable and empathetic with a focus on conflict resolution, customer care, and the business bottom line. Willing to relocate: AnywhereWork ExperienceOffice AdministratorMaryland National Capital Park and Planning Commission - Upper Marlboro, MD March 2018 to Present Handled phones, emails, and faxes Managed day-to-day operations of Maintenance Departments and various Community Centers Recruited, hired, and trained staff Create and maintained staff schedules Time and attendance for staff Completed yearly evaluations Monitored office supplies Responded to emails/faxes General clerical support duties including filing, placing orders, faxing and scheduling Ordered and distributed work orders Coordinated budgets, accounts receivables, weekly deposits and reports Tracked expenditures, and prepared expense reports Manager on Duty (MOD)Maryland National Capital Park and Planning Commission - Upper Marlboro, MD June 2007 to 2018 Handled phones, emails, and faxes Managed day-to-day operations of Maintenance Departments and various Community Centers Recruited, hired, and trained staff CJIS fingerprint certified Create and maintained staff schedules Time and attendance for staff Completed yearly evaluations Monitored office supplies Responded to emails/faxes General clerical support duties including filing, placing orders, faxing and scheduling Ordered and distributed work orders Coordinated budgets, accounts receivables, weekly deposits and reports Balance Weekly Report and Bank Deposit and contact patrons about outstanding balance due. Tracked expenditures, and prepared expense reports. Plans, organize, and implement recreation activities, classes, programs and special events. Market programs for center and prepare and distribute flyers, rack card, ads, posters and other marketing materials. Answered customers question and addressed problem and complaints in person or via phone. Manage facility rentals and room request. Received awards for starting and maintaining events new to the department like pickleball, STEAM events, and Zumba.EducationHigh school diplomaWoodson H.D. Shs - Washington, DCAugust 1984 to June 1986Skills Microsoft Outlook (10+ years) Journal entries Bookkeeping (10+ years) Payroll Clerical experience (10+ years) Microsoft Excel (5 years) Administrative experience (10+ years) Accounting (3 years) Accounts payable (3 years) Management (3 years) Accounts receivable (3 years) Data entry (10+ years) Event planning Bank reconciliation (10+ years) Office management (3 years) General ledger accounting (3 years) Human resources (10+ years)Certifications and LicensesForklift Certification

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